Critical: Quality My dog is 13 years old . And in the past 12 years I have taken him in to be groomed My dog has NEVER looked as bad as today . They cut all the hair on his ears and the cut the puff ball on this head . They said his ears were Tangled I was so shocked to see his ears like that that a didn't even realize they had cut the puff ball on his head . (( poor baby looks like Dobby on Harry Potter ))) any way Then when I got there they said I should maybe have him clip every month because of his age .So I asked that they would charge for upkeep to do it every month and she said the it would be the same price. $48 cash only . .no I'll be looking for another place . read more

Doggie Day Spa - Pet Groomers Near Me - Copperas Cove, Texas

I have taken my Yorkie to Doggie Day Spa for several years and have always been happy with the grooming service there. I was a little nervous this last time I took him in when I found out it was under new management/ownership. Rowdy came out looking handsome as ever! Glad to see the quality service I've come to expect is still there. read more

Doggie Day Spa - Happy and handsome! - Pet Groomers Near Me - Copperas Cove, Texas

I'm really nervous about who I let groom my dogs, but my older dog's demeanor is how I gauge if they are being treated okay and every time we get there he walks straight into the arms of the groomers w his tail wagging. The staff and owner are friendly and the prices are great compared to other places I've been. I live in Killeen and not Cooperas Cove, but they are worth the drive. read more

Under new ownership and it is not a good place to take your dogs any more. Horrible, lazy service. No clue how to de-mat. Missing the former owners. That's all I am going to say. read more

Doggie Day Spa is the place that I have been looking for!! They have everything that you could wish and hope for, they do everything for your 4 legged little ones from cleaning their ears, bathing them, having a daycare for them, keeping them overnight or as long as you need them to including Army field training and even deployments!! The best part is, they're not even expensive for everything that they do! Please go by and support them!! read more

Doggie Day Spa - You can't miss it!! - Pet Groomers Near Me - Copperas Cove, Texas

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My baby simba been going here since he was able to get groomed. They always have him looking so adorable. And everybody in there just loves simba. read more

Doggie Day Spa - Pet Groomers Near Me - Copperas Cove, Texas

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This is a great place for grooming and boarding. Kind and honest people with a welcoming atmosphere for people and pets. read more

Doggie Day Spa - Pet Groomers Near Me - Copperas Cove, Texas

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Had an appt. at 9:00....Stayed until 9:20 but no one showed up! Called, got a message, left a message, but no one called me back.....

Love doggie day spa! They always do a fantastic job grooming our fur babies and they also offer military discount every Tuesday and Thursday. Very friendly staff with great customer service. read more

Everyone was so beyond awesome here. I'd been to one other groomer since moving to Killeen from California and I would never go back there. I found this place here on Yelp and I was very pleased on how everyone there treated me and my fur babies. They were informative and very nice. They went beyond in service by letting my 16 month old play around the shop while I handled paperwork and payment. The groomers came out to meet the dogs and listen to me when I told them my teacup Yorkie was very squirmy when being handled. They helped by asking questions to make sure the cut i wanted for both of them. The two ladies upfront were warm and welcoming. I will always recommend Doggy Day Spa and make the 30 minute drive there to make sure my fur babies are pampered. read more

Doggie Day Spa - Zeus and Lilly had a great visit. They were calm and happy after I picked them up and they came out looking fabulous. - Pet Groomers Near Me - Copperas Cove, Texas

Love this place! My dogs are always groomed nicely and smell sooo good for days. Never had an issue there. Staff is friendly also.

They did wonderfully with my husky. But there was a lot of chaos in the kennels so she got nervous and had an accident in her kennel. But they bathed her again at no charge obviously so the appointment took longer than usual. They get pretty booked so you had to schedule in advance. They are a little pricey too but not to bad. They only accept cash or check. No cards. So that was a little inconvenient but overall my experience was good. read more

Did a fantastic on my dog, and they're cheaper than PETCO and PetSmart. I'm done with those overpriced places.

The staff seeM to be ratheR rude I was trying to get my dog nailss clippped anD I gUess they only do it ccertain days of the week but the lady was very rude in how she told me so I will never go their again or recommend them.. read more

I have been taking my dog here for almost a year now and they are wonderful and affordable. Nancy is very nice and always understanding when Im running late to drop my pup off. My pup is always wearing either a bandana or bow when they bring her out after her grooming, and it is always matched to the holiday or season. My pup always comes away happy and in a good mood! I highly recommend Doggie Day Spa. read more

Doggie Day Spa - A new hairdo and new attitude. She loves her Christmas bows! - Pet Groomers Near Me - Copperas Cove, Texas

They let our dog wake around with her leash on, causing her to attack another dog because she was annoyed. Plus all they have is teens working there. Don't go there unless you want your dog at the vet read more

We love the staff here! Always able to get a great appointment time and never disappointed with the service.

I had a horrible experience with Brandi groomers so I was terrified to take my dog anywhere. Doggie Day Spa went above and beyond to take care of my Daisy. They took there time with her and gave her the best haircut she's ever had. The owner supports the military. They give military and senior discounts. Call them now and stop looking!! This is a hidden gem in Cove! read more

I have been using this groomer for almost a year. They did fantastic at first but for the past 6 months things have been going downhill. My dogs have come home with poop on their hair, burrs in their fur, anal glands not expressed and dirty nails. I am currently searching for a new groomer but it seems like the other local groomers aren't any better. I am going to try that new one on first st. I think it is pampered pets. read more

I was actually recommended to take my two dogs here so I did since I just moved back to the area and I have never used a groomer here, I was excited that they had a military discount so I booked my appointment...everything went fine until I got my dogs home my Shepard just got a bath and nail trim so he looked great my cockapoo (who had a body full of curls before he went it) was completely cut apart by the trimmers and was bleeding as well as constantly biting his paws like they were irritated and he was literally crying so I called the shop and all they could suggest was I bring him in for more products to be put on him...I trusted them once with him I wasn't going to do it again I called again because I want to show them the pictures and get a refund on his part and I left a message with some girl and no one ever called me back...I gave it a couple of days hoping for a call so now I have to resort to posting a review... If your dog is cocker or poodle and you need a shorter cut I suggest not bringing them here they will literally butcher your dog....my poor baby needs medicine on him to try to heal the trimmer wounds... If I can post pictures I will! read more

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Our pup has been coming here for a few months now for a bath, & so far we've been pretty happy with the service! He always looks great when we pick him up. Totally miserable, obviously, but bath time (with anyone) has always been his least favorite thing ever. read more

I take my pup up there to get his nails trimmed. The staff doesn't seem completely comfortable handling him even though he is a small dog. After they are finish his nails are usually very jagged and very unprofessional look. And yes I know I could pay more to get them filed down but really if you cut them right the first time he wouldn't need them to be filed. After how they handle my dog he is so uncomfortable that I just want to get him out of there. Now I just get his nails done at the vet, I pay more for it but they seem to take better care of him. read more

Took my dog Jessie to the Doggie Day Spa in Cove asked them to wash, dip shave/groom. I was not familiar with the clipping numbers I usually don't take her to get groomed, apparently I was told "I chose that number" so this is what she looks like. However, I clearly explained that I didn't want SKIN showing and I did not want her too look funny or too different. My other concern was my dog was visibly overheated she was panting very hard, I gave her water and she drank a lot and fast. When I spoke with Doggie Day spa of my concerns they were not in the least a bit apologetic for my dissatisfaction or my complaint of her being over heated. I will never take my dog to this groomer and I do not recommend them either. The least they could have done was admit that skin was showing and apologize for it since this was the main concern for me. If they were professional and skilled they should have known that the number I had selected was going to show skin and be a drastic change and they should have advised me to select another number that would have been more to what I was requesting. LOOK AT THE BEORE AND AFTER this doesn't even look like my dog I am not happy and very disappointed!!They told me they would call me when she was ready .they NEVER did I was worry after 3 hrs I call them.They said she been ready.no excuse for not calling. read more

Doggie Day Spa - Doggie Day Spa did this awful shaved job.My poor baby is naked I did not ask for this to be that short I said no skin showing. - Pet Groomers Near Me - Copperas Cove, Texas

Very friendly little shop. Services provided were great. We will definitely go back.

Dog came back with fleas (he is treated with flea and tick frontline). They didn't bath him the day of pickup as advertised. Credit card machine was broken also so I had to go to a bank and get cash. They didn't have correct change and then closed the store temporarily afteri left to go get change. They were friendly, but other than that a poor experience. read more

If I could have given this place a negative 0 I would have. I took my two dogs there last week. Now let me say first that I'd actually quit going here because they raised their prices which is ridiculous, but my dogs had been going there since they were pups and since my female had just had puppies two weeks prior I decided to go back to them because they would be familiar to her. BIG MISTAKE!!! I get a voicemail from them saying my female was super stressed out and uncomfortable but yet they still groomed her and I'm assuming because my male was hearing her freak out he started freaking out so the lady says it took two groomers and to hold him down. My male is a 6 pound yorkie poo. Are you serious!!! So I can only assume they forcibly held him down and completely shaved him. These people do not care about your fur babies. All they care about is the money. Oh and by the way I paid $110 for two shitty ass hair cuts. NEVER AGAIN!!!! read more

I always take Dude here and they always do such a wonderful job. They know exactly what to do and take good care of home. He always comes home smelling so good and looking great. :) read more

I took my fur baby to Doggie Day Spa for 3 years and always had a bad gut feeling when I dropped him off. In April an hour after I dropped my baby off I received a call that I would have to come pick him up because there was a situation. On the phone, I was told that they put a muzzle on him and his tongue was outside the muzzle and the groomer accidentally cut my dogs tongue. I flew down to the shop and then was informed of another story which was that when the groomer was removing the muzzle my dog bit the clippers? I didn't want to cause my baby any more stress by taking him to the Vet who would have to look at his mouth and was advised to see if I could get the bleeding to stop. He bled a slow steady stream of blood for about 3 hours. After the bleeding stopped I was able to see that the whole side of is tongue is gone! He kept licking his front leg and paws. The next day he wouldn't put his front leg down and hopped around. I'm sure they did something else to him besides butcher up his tongue! I now have a groomer who comes to my home where I will never be put in a situation like this again. I've been told by my new groomer she feels he has been mistreated by groomers because some of his actions when she touches his legs or paws. I would beware of the establishment! My baby is 10 years old and only 12 pounds. read more

Had a miscommunication over my dog's appointment time but they did a fantastic job. She looks beautiful.

This place is great the customer service is great, are puppies were treated so well and they looked amazing once they were all done, I definitely recommend other to go. read more

They did a wonderful job with Rilee my Boston terrier. She smelled great and her nails are nice and short. She was also very happy when I picked her up. The staff is very personal and nice.. Loved it. We will be back and referring others read more

I always use Doggie Day Spa, I would never take my dogs to another place again. They are fantastic, boarding, grooming, and the friendly employees. I have 4 dogs small to large. The price is great. read more

I love love this place. Spoke with the owner because I had problems with another groomer in town. The other grooming salon kept my dogs for over 5 hours and when I called they told me they forgot about my dogs. The owner at Doggie Day Spa guaranteed that my dogs would be done within 3 hours and they were. She was so helpful and understanding how upset I was with taking my dogs to groomers. My dogs came out happy and I could tell they were very at ease with owner. Because she came out and sat on the floor to meet them. Love this place. !!!!! I will be back.. read more

The dogs are put in a kennel all day that is too small for them. The employees change almost weekly and the grooming services are not great at all. I was wanting to like their business but it is just too nasty. The owner is exceptionally rude and unprofessional as well. read more

I started taking my little Boston Terrier, Duchie, here a bit more than a year ago. I had left another groomer that I felt was a bit cruel to my very old Min-Pin who had passed away later from cancer. Anyway, each week when I pull up in front of the building, Duchie goes crazy trying to get out of the car to get inside! She does go a little nuts trying to get the cats but she thinks it's a game and the cats smack her and she backs off! The ladies take her right on back, she is always well taken care of, they call me promptly when she is finished. They have been great about making accommodations for her if I need doggie day care for a few hours. If I have questions about her skin care I know they will help. And when we just adopted our new little Pugahuahua " Jake the Dog" from the shelter, it was just as easy to get him into the routine of grooming. He was VERY scared but sweet and wants so much to please! I have booked a standard weekly appointment so I know that they will always be taken care of by the best! read more

If I could give no stars, I would. In order to board our 10 year old pit- we would have to pay extra due to her breed and she wouldn't be allowed to play with the other dogs. They stated it was only because of her breed and for the protection of the other dogs. I have never heard of any animal facility discriminating and being so close minded. Furious, furious, furious. read more

I made an appt to board my dogs here. They were nice on the phone and told me what the price would be to board them there. I talked to them numerous times before I dropped my dogs off. I needed to make sure that they could accommodate my bulldog. That she cannot be outside long due to the heat can kill her. The lady on the phone was nice and assured me that she will be taken care of per my instructions. I went to drop them off on Friday morning and they had no info on my dogs being boarded there. Then they tell me that they cannot take the dogs due to they had their bordetella shots yesterday. I had mentioned on the phone that they were getting the shots the day before they were to get boarded. NO ONE said that they had to get the shots days prior. They then asked me if I paid a deposit when I made the appointment. I told them I did not, no one asked for a deposit. Then she gave me attitude and said in a rude voice, that I was supposed to pay a deposit. I told her that I never was told that I have a deposit and didn't have to pay one. She acted very rudely because someone there messed up and that was somehow my fault. They then got very rude with me and gave me major attitude. I left with my dogs and bring them back home. They left me in a very bad position. We were leaving out of town and my tickets were non-refundable. I will never try to put my dogs there for anything. They were very unprofessional, unprepared and rude. I will not even recommened thim to anyone. If anything I will try to get them to go somewhere else. read more

If you're looking for a place that will bath and buzz your dog, this is it! If you want someone to listen to your instructions and actually groom your dog, FIND SOMEWHERE ELSE TO GO!!! Me and my pups will never step foot in this place again! read more

Well when I took my large dog there and asked that when they bath him that they do not spray the dog cologne. 4-5 days later when we picked him up he still had a bad odor and they informed me they had sprayed the cologne on him. When you pay 25-40.00 to bath a dog, you expected that they are emersed in water, not sprayed with dog cologne. I am sick of all of these folks, unprofessional, half hearted, hiring a bunch of kids who don't want to do the work, just get a pay check. The moment you say something or inquire, now you are the villian or the hard customer. I just want what I paid for. If you are going to do half the work, I should be allowed to half pay you. read more

I just took my 5 month old doberman there today. He came back smelling like roses and with a cute bandana on. They offer military discounts on certain days I believe and for my 40 lb dobie he was $20 + tax. They also offer doggie day care for $10 a day so I'll be looking into this so my puppy can play and socialize with other dogs. read more