5 stars all the way! I had 2 movers help w/ loading labor only, the company was 100% on top of communication as soon as I booked, super easy to work with, checked in throughout the process, and the 2 movers they sent were INCREDIBLE! I lift, but man, these guys were Strong- sooo efficient, fast, handled all my fragile and large awkward shaped things with care, were on time, super kind, funny, and super open to my worries about fragile stuff breaking and how to best load the uhaul moving truck- I had huge loose unframed dance studio mirrors and tons of delicate glass knick knacks- everything made the uhaul trip (w/ potholes galore along my way!) in tact and perfect! So professional, highly recommend. More than worth the value for the (amazing) price- so worth it! read more

September 29, 3025. I hired Helping Hands thru Hire a Helper which is in California. I only needed 2 people to move some furniture from my basement to my bedroom. They hit the walls and did NOT know which way to move the larger pieces up the steps. When I told them they needed to turn it so they wouldn't keep scraping the walls. They told me that they couldn't work with me hovering. They hadn't brought everything up, but I told them to leave. I was NOT going to have them scrape any more walls. I do not recommend them. read more

Excellent service! I needed two men to help with moving stuff out of my storage unit. They showed up at the location, emptied the unit and took stuff to the destination by truck. This is third time I have used this service a d they did not disappoint on any of them. Great value for the low cost. I handled booking myself with easy on line form.​ read more

I scheduled this company weeks in advance. They were a no show. Left us high and dry. Communication was horrendous. Daryl, the owner, asked for my bank account and routing number to give me a refund. Very odd considering I paid with a credit card. I would not recommend! Zero stars read more

I booked them as an add-on from the uhual site when I booked my truck, as I was moving from one apartment to another both in philly, 10 mins apart. First off HelpingHandsPhilly (HHP), says to allow a 3hour window for their movers to show up, unless you pay an extra fee for them to be there on time. I didnt pay the fee and the 2 movers I booked only showed up about 15 minutes after my time. I was totally fine with that (but imagine waiting around for 2.5 hrs for your movers to show). Anyway, the guys were decent enough. At one point, one of them left to go to the store to get waters without mentioning it to me, I had waters for them if he asked. It was super early in the move so I hadnt offered the waters to them yet. They did move pretty swiftly besides that and were polite. My biggest gripe is the dents/scrapes at my destination location. Apparently they have it in their contract that if everything isnt completely wrapped up, then they will not be held liable for any damage to walls or the items being moved. So HHP didnt offer any discount or compensation for the damage they caused in the pictures (not even a discount if I use them again, which I wont). The rep on the phone basically told me that I shouldve had my stuff wrapped up and since I didnt, the damage wasnt their problem. Great customer service. So did my stuff get moved? Yes. Am I happy with the damage to the buildings hallway/staircase walls that I will have to pay my landlord to fix? Definitely not. Buyer beware, read the fine print. read more

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Do not ever use this company..I booked them for 1230 to 330 2 workers ..confirmed by text and phone initially hired through U-Haul. Told the owner we are coming about an hour away and confirmed a time of 1230. Received a message that they were running late and I'd get an eta asap..as I said my appointment was for 1230 and he tells me it's late suddenly he sue that around 1115 they are arriving..that's the opposite of being late and I'm an hour away as he knew so we arrived at 1230 as scheduled (by phone he said not to worry which I wasn't bc I'm upholding my contract time and workers, 3 guys showed up and I contacted the owner saying I booked 2 guys. The guy tried to get an extra hour out of me for them arriving an hour before the appointment and also for the third worker which was booked specifically as 2 guys..he tried to tell me I'm lucky to have the extra guy and wanted extra payment. The problem continued when I ended up doing slot of the heavy lifting bc one of the workers kept asking for help not to mention he was transporting a dolly full of boxes including a fragile box with plenty Of packing and in front of me it fell off crushing my one prized possession a custom beer stein with my police department badge number etc..the owner said he's not responsible for any damage. I asked him than what would happen if your workers dropped a tv..no response..do not ever use this service they will ask you to work ask you to give them rides and maybe break stuff..unreal read more

When my brother was moving, we moved with this company. 4 years ago, 4 people came, two of them worked very hard, the other two were a bit average, this year I moved and called 2 people, both of them moved very well. Thank you. I don't plan on moving for a long time, but if it were to happen again, I would want the same guys to come again. Kenny and I don't remember other ones name. They deserve five stars. read more

They were right right on time, fast, and very efficient. Excellent job, very kind and helpful.

I never leave a review which is how you know the service was terrible. I should have read the reviews before booking but I was in a time crunch. Movers broke half of my stuff and I'm 90% got high while walking from one location to the other due to the smell. Horrible horrible service and did not care to handle anything with care. Screws lost in the bed frame, broken pieces off of my wood furniture, broke a leg off my dresser, shoving furniture together and damaging it, dropping a box and breaking my dishes. Avoid at all costs. read more

DO NOT USE THIS COMPANY Helping Hands Movers has been the worst moving experience I have ever had. Our previous move from across the country was better than this. Daryl (the owner) was only professional when making the appointment and when requesting payment. I scheduled for a simple local move from the 4th floor in my building to the 2nd floor. The reason we wanted help moving was because our furniture is large and we needed additional assistance. 1. When first making the appointment, I scheduled it for a Friday. But due to some changes, I had to reschedule to a Saturday. This was done with no problem. It wasn't until I received a phone call from Helping Hands about a deposit and then they notified me they don't do moves on Saturdays. (This should have been stated to me when I first made the reschedule) 2. When the day of the move came, only one mover came when we had scheduled for two movers during a 2 hour time. After numerous phone calls with various people, they had two more movers arrive outside of the 3 hour waiting period time. (We were scheduled to move at 11 and they didn't arrive until after 2. 3. The movers arrived and appeared under the influence of some type of substance. They also broke the fire extinguisher holder in my building. When contacted about this, Daryl said it was not within my contract for the moving company to pay for this damage since my contract didn't protect damages. My stuff wasn't damaged, but my building's fire extinguisher was, and they didn't have the decency to cover that. (We will have to pay for it ourselves) *See picture of the damage* 4. The lack of professionalism is absolutely outrageous. I don't understand how they have so many good reviews on here. I did my research and I thought this was going to be a great company, I am incredibly disappointed. I will not be recommending them or using this company again. read more

Helping Hands Philly - Movers Near Me - Philadelphia, Pennsylvania

Last Thursday, I went online and found this company last minute, sent in a request, and the next morning they contacted me and we confirmed the reservation for 4pm on Friday. In my requested, I stated that they would be moving 2 bedroom apartment (from storage) to a house (less than 5 miles away) and listed the items. I also spoke on the phone with Josh to discuss the items as well. The website has a listed price of $334 for 3 movers, truck, and equipment for 2 hours with a deposit for $200. They also added $40 for furniture protection (which the movers didn't have and was not used). As soon as I spoke to Josh on the phone, he states that it's going to take 3 hours based on the information I told him. I informed him that I hired movers previously and with just 2 people they were able to do it in an 1.5 hours (just to load and there were less items in storage now). Anyway, I listened to his recommendation. So, after I paid the deposit ($200 + $40 for furniture protection that wasn't even there and NEVER USED), he tells me I will owe $268 when the movers arrive. I asked him why $268 when the remaining balance should've been $134. He tells me they charge up front for the extra hour, even though extra time is charged by the quarter hour (as listed on the website) and I would get a refund for any unused time. When I arrived to meet the movers at the storage location, they showed up in a 10x10 rented U-Haul truck, which is way too small to move all the items. I have moved the same items in storage 4 times and every time we need at least a 10x15 size truck. There was not enough space to fit all of my belongs so they had to pack stuff into my SUV and I also had to call my mother to bring her mini-van, which they also packed with stuff. Even with that they still told me they would have to make another trip. I was frustrated so I called Josh to voice my concerns and due to my frustration I let my mother speak to him about what was going on. Our question was if I would be charged another hour after the 3 hours I already paid for because he sent a truck too small and that will now require extra time. Josh wasn't listening to our concerns and became upset raising his voice and me and my mother. Josh told us that I booked last minute and this was the only truck he could get and he had no control over that and I will pay for the whatever time the movers are there. Well, I looked up U-Haul trucks right there after he said that and there were multiple ones available in the area, so Josh Blatantly LIED. One of the movers even told me that he did the same thing with another customer the day before with getting a truck too small for the items that were to be moved. After a heated conversation with Josh, I hung up the phone and the movers proceeded to take the 1st trip to move my items into the house. Towards the end of them empty the truck and we heading back to the storage to gather the rest of my items (with 30 minutes still on the clock), Josh calls the mover and asked if we were gonna to pay $67 more for the extra 30 minutes to get the rest of my items. I was completely over it at this point, and very reluctantly I sent the money. They finished moving my items into the house. The actually movers themselves were great. But in general Helping Hands Movers and Joshua Aryeh have terrible customer service and I will never use their service nor will I recommend it to anyone. I am also a business owner, a successful business owner, as well as a director of a department at work so I know what customer service should look like. The nasty tones, raised voices, sly remarks, and the rudeness we were met with was very uncalled for in the situation. If the equipment wasn't available to do the job properly, then Helping Hands Movers should not have accepted or confirmed my request for services. They also could have communicated with me to reschedule for another day or the compromise with the time for services. That's all I wanted . Helping Hands Movers and Josh are attempting to squeeze every dollar out of you and trying to SCAM you to make the most money with their dishonest and shady practices. read more

they hire people who can't work else where - the two times we used him - he literally sent children - the one time a child and a tiny woman - and both times they only managed to move one piece of furniture and the second time they left the poor movers there including the child who should not be moving people read more

Darryl was very professional from our initial phone conversation, providing detailed information and taking the time to answer all of my questions about my upcoming move. He sent follow up information via email/text for me to review and was happy to answer any additional questions I had. I ended up having some friends offer to help me move, so I decided not to use Helping Hands this time. However, if I need moving help in the future, I would definitely contact Darryl again since I was impressed with the response time and level of professionalism I received. read more

Anthony and helper did a great job helping me move. I needed some stuff moved to storage, some to a dumpster and the rest to my living space. They were considerate even when they had to move something back when it was misplaced! Went above and beyond. read more

The movers did a great job getting my stuff into my second floor walk up. There were a few items that seemed a little too heavy for them so I got a bit worried, but they managed to get everything in undamaged. I would go to them for my next move for sure! read more

I was very disappointed in the provided service. They were hours late. I was scheduled for 1 PM and they didn't show up until 8 PM. Well Past the 3 hour buffer. Nothing was done to rectify. Wouldn't answer the phone and would only respond to texts. Often with a delayed response. But they were real quick to text back to confirm they received payment. Was charged for 2 hours when the move took an hour. Was supposed to bring blankets and packaging to protect my furniture which wasn't done. On top of that the truck was filthy and all my furniture, bed etc was completely filthy. Moved into a beautiful new construction home and my walls are completely scuffed and marked up. Have to have them repainted. Have the nerve to ask for deposits stating they respect everyone's time. Clearly they do not respect the time of their clients and are just looking for money. Tried to make me pay for four hours and if it didn't take that long they were going to reimburse me. Makes no sense. I don't have a problem paying for quality service. This company does not provide quality service. read more

I've been hiring these guys since 2017. They always get the job done and make life easier. I've hired them about 3-4 times. They are my goto each time. Great price, great service. read more

Polite guys with good communication but worked a bit slowly for me. I would have to rate everything 3-stars as timeliness, packing, effort, was not the best. Also, having to write a review with the guys still present seemed a bit off, as it could've impacted my review should it have been someone else. All and all, I would recommend a better system in place to allow reviews to be more optional and without added pressure. read more

Steer Clear! Daryl ripped us off plain and simple. We contacted him about a move and he immediately requested a Cash App. Don't do this! We made a huge mistake by giving him more than half the money up front. When they show up, late, they ask for money immediately. Then begin moving any item they feel like. We tried talking to Daryl about what we wanted to go where and what we were going to get on the second trip, he stopped us "You only paid for one trip. You can cash app me another 250 if you want another trip." Out of principle I couldn't give him anymore money for a job that we agreed on. I just filed a complaint with the better business bureau. We will check back about the results. Ruined our spirits, but we asked some friends and they helped out. Next time we'll start there. read more

Our family and friends bailed on us for loading a moving truck with one of our batches for storage... We were able to book Helping Hands with less than 45 minutes notice On a Sunday afternoon!. Darrell, was outstanding at reaching out, explaining how the scope of work was being handled, and staying in touch with us as the two movers dispatched found our place. Josh, called to let us know he was nearby and confirm the final terms. He and Damien very industrious and good-natured. They even didn't mind when we asked them to help us get stuff out of our 4 foot attic. They were moving so fast! So we weren't feeding them boxes on the second floor to move the truck. Likely to use them for Assistance with the next phase we can't confirm our pals. We would recommend them for sure! read more

I hired 2 guys for loading my cargo van. They had to bring up furniture from my basement in order to load it into the cargo van. They were on time and professional, and completed the job early. They were clearly experienced at loading and moving. Cost was the lowest quote from several companies. Highly recommend them. read more

attn: urgent: must read!!! do not get a quote, nor have this company do anything with moving, cleanout with your belongings or property! they're a moving scam and will rob you for your items! i was a great worker and darryl (owner) refused to give a client her belongings. she came back with the police and we finished her move. 08/2022! email me for a legit moving company, do not get ripped off! (mgrquan16@icloud.com) read more

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Believe the one star reviews. Because I wish I would've payed more attention. Use another moving company, Please. I tried to be understanding & patient, but I was inconvenienced beyond words. Made the reservation on a Friday (6/3) for Sunday morning (6/5). I chose 8am. They give you the 3 hour arrival window reminder. (That was a lie.) I was ok with that. Even got an email at 7am stating the appointment was coming. I'm believing the move will go on without incident. But my was I wrong! I didn't get a text or call first. I had to text the owner first. I waited 90 minutes from 8am to send the text. Got a text saying they would arrive before noon. (That was a lie.) And a reminder text of the balance due. Which was the top of the quote he gave. I asked why I needed to pay that amount if the movers are late & way after the time I've chosen. He replied that they don't adjust their prices if HIS WORKERS ARRIVE LATE! So it's the customers fault that his workers aren't reliable. We have to pay for their problems. He said that they would arrive to my address by noon. I asked to cancel & get a refund. Of course he says the deposit is non-refundable. Lol which I find hilarious because this is your fault, not mine. But that's what bank disputes are for because you never performed a service. I explained, you can't adjust your prices, so I can't adjust my day. Something that by this time should have been done. (I've already been waiting about 5 hours by this time.) He sent me a text that said on days where emergencies occur & they have delays they don't offer a time guarantee. Isn't that why you give customers a heads up about the 3 HOUR WINDOW LISTED ON YOUR WEBSITE!??? Like what am I missing? He sent a person to do a walkthrough. I asked when the movers would arrive.. at this point it's almost 1. He states they're on a job that would be done in 90 minutes. (That was a lie.) After much consideration.. I decided I still have time to wait a little longer because my storage will be open for a few more hours. I was really frustrated because how were you on a move prior to mine when I scheduled mine for first thing in the morning?!!! At 2pm I asked if the movers would be arriving soon, in which he stated that they were. (That was a lie.) I waited an additional hour.. one of them called to say they were on their way. I told them not to worry about coming. They had already wasted my day waiting for them. Over 7 hours to be exact!! Even after telling the person that called over the phone to cancel, they were sent to my house. To do something I told Darryl had to be done at a certain time (they came 1 hour before my storage closes) ‍ Please do yourself a favor and call another company. In response to owner: Sir, There's no way you value client satisfaction with the experience I had. My 1 star review is not a misunderstanding because I tried to be understanding and my entire day was wasted because of your small business. You didn't do everything in your power to inform me of delays because I was the one contacting you for updates. None of your arrival times were accurate. NONE! Do not bring Verizon or Comcast in this. I've experienced both companies (I have Verizon now) neither have made me wait 8 hours for a tech or given me an 8 hour arrival window. It's 3 hours like you CLAIM yours is. If you have a website that you send your customers to so they can choose a time for your company to arrive to assist them, you should not expect the client to sit around all day waiting for you or your workers! People have lives and we designated that time out of our day because that's the time we had available. Asking that a PAYING CUSTOMER have flexibility for you to waste their day is absurd. I requested my refund. You told me I wasn't getting it back. After your company ruined my day for a service I was paying you for! I can see if your guys started my move and then I stopped them from finishing. But they didn't touch anything , didn't do anything, NOTHING HAPPENED! So your refund statement IS A LIE! read more

I don't typically write up bad reviews, nor advise that people avoid a certain company at all costs. Having said that, I recently hired Helping Hands Philly for a whole house move. I could not be less satisfied with the service received. Nothing close to what was contracted. The owner Darryl takes no responsibility, hangs up/disconnects calls when asked a question he can't answer (such as why are there no furniture pads? Why do the guys not have tools to disassemble furniture? Why is my furniture being literally tossed into the truck?, etc), subs out the work to day laborers with a Uhaul truck, shows up late (4 hours 21 minutes after 9a start time), says that will make concessions to the final bill, or refund and then just stops communicating, doesn't finish the job (left another3 van loads of items at the house that I had to hire someone else to move) loses hardware to furniture that they do disassemble, scratch and damage furniture (since not protected with furniture pads), doesn't put items in marked rooms at destination. I could go on and on. In the end, I am having to contest the charges with BOA as I did put it on a CC for which he charges 3.5% + $25 fee that he states is the CC companies fee, but is just plain profit for him (He prefers Zelle or Bitcoin...prevents charge backs). An absolute miserable experience. What should have been a one day move ended up taking me 12 days to complete with back and forth, getting rental vans, hiring my own day laborer. An extra $500 in cost that should have been covered by the original cost of the move. Oh, and when you do report the damage within the required 48 hours, documented with pictures...crickets. Nothing. I'll end with a mental picture... the truck that was supposed to have been loaded by professional movers all boxes to front and then furniture and odd pieces literally tossed in to fill the rest of the truck. I've packed tighter trucks with myself and my own hired day laborers. Anyone that has moved more than a couple times knows that you pack your large/bulky items in first and fill in with boxes. Not these guys...all boxes first then toss the furniture in, losing 20-30% of space at top to air. read more

I recently hired Helping Hands to move my two bedroom apartment. The movers and the owner Darryl are extrememly unprofessional. I wish I saw the other yelp reviews before I let them touch my things. They showed up to the job with a truck that was too small (and yes, it matter because when you have to cramp and shove someone's belongings into a truck they BREAK/SCRATCH/DENT) and no tools or moving blankets. I had to beg them to stop shoving my dresser out of the door (while it's being scraped on the door frame) with the drawers still in it and fragile wood pieces that hold the mirror up. When my set got to the new apartment, the headboard was cracked front and back, and the night stand and dresser were scratched all over the top and front (see pictures). The movers couldn't figure out how to put my bed together and they couldn't figure out how to put drawers in a dresser properly. The first mover spent 20 minutes trying to put together my daughters basic queen frame, but couldn't figure it out!!!! At the same time this is happening, I have the owner on the phone DEMANDING MORE MONEY. It was the worst experience ever. PLEASE READ ALL THE REVIEWS, it puts together the extremely manipulative and con artist attitude of the owner. This company will damage your properly and then avoid you!!! They offered me $150 refund after several weeks of being ignored, but want me to LINK MY BANK ACCOUNT to their system in order to issue the refund. My set was in perfect condition before being moved. No, thank you!!! Sooo many more awful things happened during this move, it was flat out a terrible moving experience. read more

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Infuriating experience. I'm just going to list everything they did terribly: - were 45 min late to my move - first guy showed up with the rest of the movers and told me I needed to provide my own truck (nope) - Tracked their muddy shoes through my house - took 2 hours to travel what took me 30 minutes. Claimed they "hit traffic" - damaged at least 25% of my furniture and belongings - sat in the truck when they should have been unloading the furniture - asked for more money because they said it was taking longer than anticipated (because they're slow and lazy) - could not contact the owner afterward to submit a complaint about the damage Huge waste of money and time. Don't ever use this company. read more

I have recently used this company for my move from Philly to south Jersey. They were about an hour late for the appointment. Owner Darryl Brown requested payments up front stating that it is their company policy. He was never physically involved with the move. Four guys showed up to help and only one of them was courteous and careful. I was actively moving stuff with them even though it was supposed to be a full service. Coz they were very slow and taking their sweet time. They have broken multiple furnitures (at least 6 that I can count) and dropped my daughter dresser. Their travel from Roxborough to Delran took almost 2 hours that I had to wait for them for hour and a half even though I left my old place 20 minutes after their departure. I was unable to reach the owner for complaints after the move. I would definitely not use them again. read more

I have no complaints about the work quality of those who came to move. However, they arrived an hour later than the three-hour window, and poor communications updates of their arrival. The owner was asked if I could receive an hour's refund since we used movers for only 2 hrs, not three since we had to move some things to not go over our time with the Uhaul. The Owner said no refunds even tho they were out of the three-hour time frame, and movers were only used for an hour since we had to do some of the moving to be on time to return the Uhaul. read more

Called several movers to get two pods containers moved into my house. HHP was the first to answer. Daryl was in constant communication and his employees came through. The movers were friendly and professional and quick. No issues or arguing, certainly no sitting around. Dan and J were here both days and were excellent to work with. My only gripe would be for them to have had some equipment needed to get stuff done easier. That aside they used mine and got the job done. I would highly recommend this business as specially if Daryl is sending Dan or J. read more

They not only did not show up to the move, they also stole my complete deposit and complete move payment!!! $468.00 they refused to get any of my money back. They did not respond to my calls!! horrible experience. read more

I'm dropping my rating to pretty much neutral after a second experience with Helping Hands. Based on our first good experience as explained in my previous review, I recommended that my aunt hire Helping Hands for her move last month. Darryl made sure to thank me for my repeat business when I booked the job, and I felt like I'd made a good recommendation to my aunt. I won't get into a game of he said/she said here, but the move did not go as smoothly as we expected and we were disappointed. I'll leave it at that. So with one good experience and one bad one now, I guess I'll just say I'm in the middle. read more

DO NOT HIRE THIS COMPANY. They have absolutely no idea what they are doing. He "hires" people off the street the day of the job with no experience or care, he doesn't even meet them. There is no such thing as a full service move because they do not have padding, bubble wrap, gloves, tape, etc. The movers aren't even wearing masks. Darryl lies and lies until he talks in circles so much you have no idea what is even going on. I'm contemplating suing him for the damages as soon as my lawyer gets back to me over the holidays. I will also be reporting him to the Department of Labor as he doesn't hire or pay anyone. Don't let the "owner" Darryl tell you these are "common problems in the moving industry" or that he offers "insurance" The BS insurance he offers if just wrapping your furniture - WHICH SHOULD BE DONE ANWAYS. He doesn't have a truck, he hopes the person he hires can rent one, that you end up paying for. He is basically exploiting young men in need of a job THAT HE DOESN'T EVEN PAY THEM FOR. Beware of who you let in your house. This company is a complete SCAM, stay away! read more

Move number two was fantastic! Kevin and Daniel were excellent movers. Very professional, cautious and humorous. They treated my move like it was their own and made sure everything fit on the truck perfectly. It was a real-life game of Tetris they took to load my stuff on the truck and they did it all with ease. Communication was spot on as well. Near the hour and a half mark one commented that they'd need another hour to unload. I appreciated their honesty and willingness to go the extra hour to ensure my items were off the truck and in my new apartment. They certainly could have left me to unload given I only booked for two hours. However their professionalism would not allow that. Daryl was able to accommodate the extra hour and they were done well before the full extra hour was complete. It was a great move and I am happy to know I can count on the Helping Hands crew for all of my moves. I will definitely be sharing their info with students and friends that need quick, reliable movers. read more

UPDATE-- DO NOT HIRE THEM!!! I had a great experience in 2015 and decided to use them again in 2020. I wanted to support a small business but it was a terrible mistake. This is a supposed "moving company" that does not own a truck, nor furniture pads, nor have trained staff. They hired random people off the street who didn't wear gloves or back supports, who showed up with a rented refrigerator truck that was barely big enough for my belongings. Shoved stuff in haphazardly on top of each other and DID NOT PAD any furniture. Every single piece of furniture I own is damaged, including two irreplaceable antiques, some with corners broken off that cannot be fixed. Not to mention the people banged doorframes and stairs moving stuff in causing damage to my property. AWFUL!! Adding also that the truck showed up 2 hours 45 minutes past my scheduled time (within their 3 hour appointment window, but come on). The owner, Darryl, said he would assess my damages but is now ignoring my emails. If you care about your furniture, or your home, DO NOT USE THIS COMPANY! read more

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Helping hands Stay away! Don't do it! I had a terrible experience with Helping Hands Movers. I booked online and didn't hear anything for a while. Finally got an estimate which was high, but expected. The day before Daryl called and used his gift of gab to make me feel assured that they would be there the next day to move me. The movers came, there was supposed to be 3, which I was told I must have- but only two showed. Which is fine, it was a very minimal move. The move happening fine, and then at the new house the second mover didn't show for about 30 minutes. The mover which was there- who came in a RENTED PENSKE truck moved all the items by himself until the second mover finally arrived. Then, they caused some severe damage moving an old couch from the basement to replace with the couch they brought. See photos. The worst of this however was my call to Daryl who basically told me I need to get a paint brush or contact my landlord to fix it. How could a woman possibly own her own home?! I was then ignored for a week. My phone calls unanswered and my emails read but not responded to. This company is complete bs. If you have a kid moving ikea furniture to a new first apartment. This is your company. If you expect professional, careful, diligent service- use another company. Photos of damage for reference. Stay away!!! read more

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Asked for full moving and packing services, did not get that. Nothing was wrapped despite paying for full service. Movers did not bring any packing equipment or tools to disassemble furniture. We had to borrow from our neighbors. My expensive dining table has a huge gash in it. Bed and sofa were dark with dust after so I had to buy a furniture cleaning vacuum to wash everything after move. Truck wasn't big enough so they made 2 trips and still had 2 TVs and exercise bike and boxes that we moved ourselves. Also broke a large tree branch at our new house. Definitely a different experience than we had years ago read more

This was the worst experience I have ever had with movers. Daryl the owner is incompetent and has not idea how to run a business let alone schedule a move. I ordered my move for 10am and my deposit was taken only to find out that it would not occur at that time unless I paid $100 more to secure it scam artist. The 3 hour window ended at 1pm and his team was no where to be found. Then they got lost more than once only to finally arrive at 3pm 5 hours after my scheduled move time. I waited for 5 hours for a move that was 5 miles away and took less than an hour from door to door. Do not use these movers they are horrible!!! read more

Excellent!!! Made moving a pleasant experience. Ian and Paul were such gentlemen, kind and caring. They waited over an hour for me to get there with the uhaul and never complained!!!! It was better than friends and family helping lol I would highly recommend these good men for any job!!!! read more

DO NOT hire these guys. http://helpinghandsphilly.com/ their contract and our agreement said they'd have two guys help us for two hours. They send in four guys, two of whom I said to at the top of the move "hey, thanks so much for being here but we have additional friends as well, and planned this all out very specifically according to two additional hands for two hours, and I'm not able to compensate you anything further than what I agreed upon with your boss already." They shrugged and said "oh that's totally fine you don't have to pay us, we're just here to hang out." They were young, probably 17, and it was Easter (that was another thing that rubbed me the wrong way - we didn't wanna move on Easter but had to move that weekend and they don't work on Saturdays (totally great!) but I said on the phone to the boss, Darryl, "I guess your guys don't celebrate Easter" and he just sorta awkwardly chuckled. Now that I know he's pocketing most of the money and not moving a single box himself, I don't think he's an honest or equitable boss, but what do I know right?) and I thought they just wanted to hang with their friends. So I didn't force them to go... well then at the end of one hour, I get an angry call from their boss asking me to pay more. I explained to him all of the above, and he said well since you have four men for 1 hour, you have to pay more. And then when I told him I couldn't, that's not what we agreed upon or what was in the email confirmation I received, etc. he told them all to leave in the middle of the move, after only one single hour, with the truck still full on the street. Scam, scam and scam. I reviewed their contract disclosure on the website just to make sure I'm not in the wrong, and our email confirmation throughly to see if they do hold the right to change the number of people or hours at their own discretion at any point, and at no point in the written documentation does it say they hold the right to do that. This company is dishonest and I do not recommend them to anyone. Further, the guys really didn't pack the truck with care or any logical way. Threw things in diagonally and not in a spacially-economical way. That's a smaller thing, but something I feel real pro movers wouldn't do. However, they were nice guys. I urged one of them to start his own company because this lazy guy Darryl just seems like a dishonest tool. I hope he will so he can keep his own hard-earned cash. read more

Need a helping hand? Moving in or moving out, spring cleaning or removing things from your house. Helping Hands are the people you need in your corner to help you. The only down side is that they dont wear a uniform so others can see who they work for and they would look more proffesional and they don't drive but other than that, everything went very smooth. And no hidden fees or last minute charge. Thanks Helping hands. read more