Today I went into that place with a broken picture frame...with a long story behind it…read more.. The women who owns the place really went out of her way to help me out...she was very kind and knowledgeable...and did not have to do what she did to help me...and in this day in age...that goes a long way...because of that...I will be going there for any framing work I would need done...I would highly recommend...customers service grade A!!

Amateur hour. I brought a piece here to be framed and they did a poor job. Weren't open to feedback…read moreand got combative when issues were pointed out. Told me I didn't have to pay to just take my piece back unframed, but was then forced to pay $300 for materials to take the piece. Go somewhere else. You don't want to deal with these people.

I recently framed two printings with Picture Framing Factory and they turned out amazing! Mo was…read moreextremely helpful and flexible and worked with me to find the best finishes and replied to all my questions and doubts via text, always very responsive. Printings were ready in two weeks and I am already getting so many compliments! I am already planning a new canvas with them and would definitely recommend them!!

Small family owned business in Fairfield. My girlfriend had a limited time and needed one piece…read moreprinted and another item framed. Not only was there prices good they were very personal and helpful. They were able to work with us and get us the piece completed in two days even when he was clearly busy. If you need anything printed or framed you will be in good hands here. There is a giant selection of frames as well. They print engineering prints on their plotter if you need it as well. Also take advantage of the Yelp deal if you check in. I will definitely be back at some point and bring some projects of my own.

Tena and her crew are truly artists. They did three pieces for me, including one very large…read morememorial for my dog who passed away. All my pieces are perfect, but my memorial is especially beautiful. I relied on Tena's expertise, giving her a general idea of what I wanted. I couldn't have imagined it better, it is absolutely stunning. Worth every penny. No way the big box stores could have done it like them. I couldn't recommend the Artist Frame Gallery more.

Multiple framing projects that have all turned out beautifully. They spend a lot of time helping…read moreyou determine how to frame, style, mat etc. We have recommended them several times and others have been happy too.

Great art store! I remember him helping me assemble my art table. Couldn't find new location. Hread more

We met Steve several years ago and he has always delivered outstanding results. Steve has…read morephenomenal attention to details, and he genuinely cares of how the final product is delivered to customers. Steve is a good and emphatic listener. It is why we always come to him for any framing and pictures for the last 15+ years. Pam and Rob F.

I would give this place 6 stars if I could. The women who work there are great. They are so nice…read moreand welcoming. When it comes to sewing, they are great for advice and always interested in hearing about projects you're working on. I've shopped there on and off over the years, mostly for patterns that have long since been discontinued. The ones I have found have been great! Their fabric selection, though tends to be geared mostly towards quilting, really does offer a wider variety than one would think. Also, the man who fixes sewing machines is amazing. Such a nice person, and always willing to answer questions. His quick turnaround time was also surprising. He tuned up my machine (which hadn't been serviced in several years) and even left a note with it suggesting something that would make it run better. Big stores are great. But the quality of this store really reminds of how valuable small businesses really are. Stop in and take a look around. Talk to the friendly staff and see what they have to offer. You will not be disappointed.

Welcoming / knowledgeable staff; great fabric selection. Interesting classes with talented…read moreinstructors.

Sam is amazing - I purchase all my jewelry here - he is very helpful - honest, and always provides…read morea good deal

Been in here a number of times and I must say that they're consistently courteous, attentive and…read morealways helpful when I require the smallest of jobs that ONLY a Jeweler knows how to handle. From the replacement(s) of Watch Batteries, adjustments of Bands, Fixing Heirloom Necklaces... Wedding Ring replacement... any type of Jewelry maintenance - - they've always been kind and their pricing is beyond fair and reasonable. Very Lucky to have them in Town!

The owner cares about his customers and his business. We had an issue with timing, and he worked…read morevery hard to address the issue. The framing results (3 football jerseys) was excellent and not unreasonably priced.

Was there to ask for the estimate for framing the canvas art. The guy with an accent who a seemed…read morelike an owner was extremely rude it is astonishing. He had no customer service whatsoever. Extremely abrasive and attitude.

Innovative, tasteful, and artistic, are some of the words that describe Robert's blue ribbon…read morewinning work. i asked him where the red and yellow ribbons were? His reply, "I always won first place in national framing competitions. I don't have any second or third place ribbons. After years of winning, they invited me to judge!". In addition to framing of photos, prints, and paintings, Bob masterfully frames Jerseys, crewel and other artwork and hobbies in a unique and creative manner. Five stars. Oh, by the way, his prices are more than fair. Carl

Rob is great! He's the real deal: very knowledgeable & patient! Two very important things when…read morechoosing a frame for your prized art. He did such a great job on our 1st project, we've been back 2 more times. And guarantee we'll be back for the next one!