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    Helzberg Diamonds

    2.4 (5 reviews)
    Closed 10:00 am - 9:00 pm

    Services - Helzberg Diamonds

    Jewelry repair

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    Ashcroft & Oak Jewelers

    Ashcroft & Oak Jewelers

    (3 reviews)

    I had a wonderful experience there in the mall. My daughter had the privilege of getting married…read morethere. I loved the setup they had done for the wedding. The employees were nice, polite and professional. They made us feel welcomed. They also had a beautiful selection of jewelry. If I every need to purchase any jewelry, I will most definitely come back to Ashcroft and Oak Jewelers for my purchase. To do what they did for daughter, I am truly grateful. Sincerely, Derrick

    I brought my ring in the day that the jewelry repair person was in the store. Was quoted 2 weeks…read morerepair time. I went back after 3 weeks of not hearing a call back to pick up my ring. They had sent it out to headquarter because the person could not repair in store. But no one called to notify me or thought I should know that it would take longer than quoted. I called every week for an update. Was constantly told that someone will call me back. No one EVER called me back. At other jewelry places, I was notified of my jewelry in every step of the process, whether the repair has started or that the item was sent to a repair shop. Almost 2 months later, I was told it was be in the store at a certain date. Called on the evening of that date, they still don't know where my ring is and have no answer on who I need to call to find out where my ring is. This has the the worst and most frustrating experience I've had. I am about to get marry in one week with no ring. This was not a cheap ring either. It's not something I can easily replace. Beware of the lies you tell you after you purchase the ring. I was also initially told that insurance would cover my gem replacement. I had to pay for my gem out of pocket when I took it in to repair.

    Helzberg Diamonds - jewelry - Updated September 2026

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