I've gone in twice to have my battery replaced and links taken out of my watch. They were very…read morehelpful and professional. I will definitely use them in the future.

I wanted 2 months to write this (I meant to after a week) to make sure it really worked. It's just…read morea cheap battery watch but it sat around a few years not working. Finally took it to them to change the battery. Within a few mins., he said it was done. Paid the very cheap fee of only $10, saw that it was clicking away and said thank you and left. But that's not all he did, he set the time, the day and the date ALL CORRECTLY. It's easy to do, I get that, but would have taken me too much time to figure it out that's I wouldn't have. That was all very worth the $10. I'll go back anytime. Watch repair.

I walked in here to have a battery replaced in my watch. There was no wait and the battery was…read morechanged in less than 5 minutes. In and out quick! Service was friendly and helpful. Price was right! I am happy to recommend this business for your jewelry repair needs.

Used to use his services when he was in the mall years ago, he was great, then he was gone. My…read morewife needed work on two watches so I tried this place and was so surprised to see this Vietnamese man again, after 8 years . Great guy, does great work at reasonable prices. So happy to find him again.

Absolutely the best jeweler! High quality workmanship, fair, honest and great customer service…read more Thank you! I love my ring!

Very trustable jewelry store. unique designs and High End jewelry ,Specially the owner J Keith…read morevery friendly very honest , friendly stuff, ready to help you and Design the jewelry that your heart desires .I recommend this jewelry store to everybody .

I used to love going here. However, the service has gotten really bad. I went in this past Saturday…read moreand the older lady (who I learned was the co-owner) greeted me. She berated me for bringing a Rolex into the store. I was confused until she told me they didn't carry Rolex anymore. She took the authenticity card out of the box and then told me I didn't even buy it there so why was I bringing it there. Long story short, she charged me $20 to remove one link. This lady had the cheese slip off her cracker. Don't go here.

I took my Ulysse Nardin marine chronometer to Anderson Bros. to see if they could order a…read morereplacement of the band. I was speaking with a female sales person when a tall, older gentleman walked up and to see what we were discussing. He looked at my watch and said, "It's just an internet brand", and walked away. Actually, Ulysse Nardin is a luxury Swiss watchmaker that has been in business since 1846. According to the last official report of Neuchâtel Observatory in Switzerland, Ulysse Nardin had won numerous awards and honors for its marine chronometers from 1846 to 1975, including 4324 certificates, 2411 special prizes and 10 gold medals at International Exhibitions. By the 1870s, Ulysse Nardin's marine chronometers were in service with over 50 navies and international shipping companies Larry King, Michael Jordan, and Jeff Bezos all proudly wear timepieces from this illustrious watchmaker. The gentleman at Anderson Bros. was obviously attempting to insult me and my choice of watches by declaring it "just an internet brand", but he only succeeded in proving his ignorance. Perhaps he should educate himself prior to attempting to insult customers who enter his shop seeking to make a purchase. I took my watch to a very reputable jeweler in Dallas and they were able to order an OEM replacement band for just under $1200. Anderson Bros is a beautiful store with many nice pieces but they fail miserably in their treatment of customers.

I chose to look for an anniversary gift for my wife at Thacker. I was greeted right away and guided…read moreto pieces that matched my request quickly. There were style options to choose from and a range of prices. Once I made my selection, it was gift wrapped beautifully and I was on my way. I knew about what I wanted and Thackery provided it without high pressure sales or drawn out "warranty" tactics. I will be going back the next time jewely is the appropriate gift.

Lady who tried helping me with a very sentimental piece of jewelry was not helpful at all. She…read morecommented multiple times the "diamonds weren't that big" or "I can't believe a man wore this" In reference to my dad who passed away recently. She told me I was better off buying a new piece of jewelry rather than making something special with the only thing I have left of him. I left shocked & in tears ... and obviously with my ring still in my possession! Do not plan on stepping foot in that place ever again.

Great jewelry store with a very friendly service staff. I…read moredecided to buy here as opposed to a larger name brand store and was not disappointed at all. Unfortunately the item I purhased wasn't what she liked and I returned it to the store. They gladly refunded my cost, no questions asked and I left a satisfied customer. I will return there for my next purchase for sure. You should try them!