I rushed my dog there one Sunday as he was barely breathing. The vet was extremely RUDE! He said…read morethings like "he's older that's life" and 1 min after my baby passed he goes "so what are you doing with the body." Then not even 10 mins he tells me I'm going to have to leave the room cause he has another patient and finally...I wrapped my baby in a blanket and went to hand him to the vet and the Dr. goes just put him on the counter over there I'll get a bag later. He literally didn't touch my dog the whole time. I will say the assistant was as sweet as ever. I've visited many vets all over PA and this was the coldest I've ever seen a vet. Absolutely disgusted!

This vet is extremely expensive and instead of using a couple stitches for a nueter they use glue…read more This means if per say you have a kitten you are spending $650 to have a week that your kitten has to wear a huge collar and take medicine that sedated them highly. The kitten can barely get comfortable. They used to do simple self absolving stitches, I don't know why they decided to go to glue. Go to the Vetting zoo.

Had to at least give one star because I couldn't give no stars. I used to go to the vet many many…read moreyears ago I started and I seen Dr. Libby and his wife, Dr. Nixon, both of these vets were very caring, truthful, and took their times with your pet. Wishing they would never had retired due to the fact that the overturn of this place really went downhill. This is my second time since the overturn. The first experience I had is that they tried to force all these other shots on me to give to the dog when I only give the rabies shot due to that dog, having megaesophagus went to check out and notice I didn't get my discount for having multi pets. I have 20 dogs and before this they gave me a discount. I noticed this that they didn't give me the discount prior to checking out. My husband went back in and stated that they will give a credit on our account. Today was the second time I went in due to getting an exemption note for my dog who had a reaction to his rabies shot to have due to using a kennel this year when we go away. It was directly written in his chart by Dr. Libby that this dog had seizures due to the rabies shot and cannot get any vaccines anymore in his life. So when the vet tech came in today, and since they did not see any other documentation of seizures they did not take the word of mouth nor the word of documentation from a licensed veterinarian who put it in my dog's chart. Recommend to continue giving vaccines and kennel this dog in a kennel which he does not like for a couple days to see if he has any more reactions plus now they charge $11 fee to clean the rooms on top of your $86 office visit and never give you your multi pet discount. This place has really gone downhill and I can't believe that in one vet wouldn't take the documentation of another vet that was highly requested to be seen by when he was there would not recommend this vet clinic to anybody anymore. My 10 point score prior to Dr. Libby retiring just went down to in the negative zones. Please do not take your dogs to this place, they are not friendly anymore and do not take the word-of-mouth by you nor the vet prior to being retired.

They are the worst animal care facility I ever had the misfortune to deal with. Totally…read moreunprofessional uncaring and double in price. If you love your pet stay away...far away. I'll never forgive myself for allowing them to part of my cat's last day of life. Horrific is an understatement. To find out the charges were double what other vets charge was just another slap in the face. Be careful and read other reviews.

If you are looking for a veterinarian who will give you an honest assessment of your pet, Dr…read more Distler is your doctor. I have found her to be one of the most responsive and friendly vets I've ever used.

I love the vets here. All of them are amazing. If our experiences only included the veterinarians,…read moreit would be 10 stars. Every day. Unfortunately, after you have such a great experience with the vets, you still have to check out. The woman at the check out counter is AWFUL. Zero compassion. Zero empathy. Terrible customer service. Terrible personality. How does this woman still have a job? It's bad enough I just laid my dog to rest, and now you are charging me more than most places around, but you're going to be a shitty human being on top of it. Despite her, we continue to bring our babies to EAH when the time comes because of the Vets. They are just that awesome, but seriously... get a new check out person. She is the worst.

I was Kevin's client for five years when I lived in the Harrisburg area. True, his practice is…read moreexpensive- however, you get what you pay for. I was always treated with a great amount of respect there. My dog never had really super serious problems while I was his client, but he was always there for me with every case of worms- and with a hound, there were lots. Developing a relationship is important in Kevin's practice- vets tend to see a lot of pet owners that are unprepared at best. So, he tends to treat pretty aggressively, and order more diagnostics than other vets might to protect himself. If you disagree with him, stay calm, be reasonable and be assertive, and he will be as well. Time in the practice and not skipping out on regular visits helps this along. Plus, there are a few intangibles as a client of Kevin's. They have separate waiting rooms for cats and dogs. They price match prescription medication. And if you're a client, you will find no better rates for boarding. Bottom line is that Kevin's practice deserves a better rating than it has. I can't give it a five star review because of the price, but he kept my business for five years- that's got to count for something.

Waited 8 plus hours to be seen by a veterinarian. I was told the wait was 4-6 hours. There is no…read morecommunication between staff and customer at all. They leave you sitting for hours. I do not recommend coming to this place.

Treating our cats and dog here for many, many years. Dr. Amicone and Dr. Harris are two of the best…read morearound and I strongly recommend this facility.

Parking was great and I was in and out for an early morning appt. Highly recommend for bloodwork!read more

They put down my baby girl Callie, 18 years young but she had lost more than half her weight and…read morehad trouble getting around. They were a great comfort at a difficult time for us.

Don't know where to start but what a wonderful company. We had to have our cat euthanized this week…read moreand this was the 3rd pet we used them for. They make the whole experience as good as it can be under the circumstances. The pet doesn't even know what happened. No stress taking them to the vet and much easier on the family as well. No crying in front of a bunch of strangers. Mary was who came (for the second time we used them) and she is so caring and compassionate. They are more expensive than a vet but worth every penny. If I could get them 100 stars I would.

We adopted a kitten last week from Pet pantry. The staff is warm and welcoming. Steve was prompt…read morein calling me after my application was approved. He is a kind hearted man who really loves his job and it shows. The facility is well run and clean. You can tell the cats are well loved by the staff. We are so thankful for Pet pantry and our new kitten.

I've adopted several pets from Pet Pantry of Lancaster County. They were so helpful and it was such…read morea great experience that I signed up as a volunteer. They not only have a pet adoption center, they also provide low cost spay/neuter and other surgeries, provide regular food distributions for those struggling to keep their pets in their homes.

First time sending our rescue pup there while we were away. As a lead in I took him for a few…read morevisits of day camp and was impressed by their positivity and enthusiasm. It was also nice to see dogs out for walks every time we visited whether for drop off or pick up. They offer a wonderful assortment of ways to 'keep in touch'. In addition to the extras we signed up for we appreciated their private FB page - it was fun seeing our dog in the action pics! We also appreciated the convenience of their texting line for their questions etc. Despite our dog's tendency to be timid / slow to warm up they met him where he was and made it a nice stay. He was not stressed at all after the experience and we easily picked up our normal routine when we got home. We would book again without any hesitation.

We have taken our dog here several times. This is the best kennel around. He comes home happy and…read morehealthy. My wife is a veterinarian and she says this is one of the best kennels she has seen. We get updates every couple of days and plenty of pics. I get calls if there are any issues at all. The girls there take very good care of him. He enjoys going there as well.

My Service Dog Liam is an English Mastiff. So most people realize we are talking about a 170ish…read morepound dog. He has been going to PPR for nail grinding and bath. The girls who deal with him (Sarah and whoever else is available) he adores. Large dog you think big price and at every other shop I looked into it is close to $100. but not at PPR. I pay $50.00 and he is treated as if he is their own dog. What more would you want for your furry family member. Love all the different options they have here also. The SplashPad is so cool for the dogs. Worth the trip!

From the owner: We offer an amazing off leash play environment for our furry guests. We have highly trained,…read moreattentive and loving staff who are dedicated to the care of the dogs who come to us for traditional doggie daycare or our innovative Enrichment Daycare program. We have an amazing daycare option specifically for puppies between 10 weeks and 5 months called Puppy Social Skills daycare also. Let us help your new puppy get started off on the right paw! Safety is our priority at all times as we want every dog who comes to us to have a fun and enriching experience. We also offer an array of training options also including our A to Z Day Training program and a new program specifically for shy, nervous or under-socialized dogs called Pawsitive Experiences. Our group training classes are a fun option for you and your dog to have a fun and enriching experience together. Our classes will enhance your relationship and enable your dog to grow his confidence and become the best possible canine! We are doggone excited to be here to help you every step of the way to best set your dog up for a lifetime of success!