My ex husband and have been going to Twinsburg Dental for years. we loved Dr Miller. He retired…read more They are now on their third Dentist! My ex had to have all of his upper teeth removed. They fit him for Dentures. After 5 months,the dentist said they lost the dentures and had to start over. The Dentist refunded his portion,but still charged the insurance company. He went 6 months without dentures. The dentures were ill fitting. He had to file of burrs himself. Finally he went to a new dentist. The original dentures were so bad they had to make new dentures. It took less than two weeks. Very unprofessional. They don't answer phones and forget appointments made previously. Please find another dentist Go to a professional dentist and save yourself misery!

I had the misfortune of having a toothache. I called Twinsburg Dental, and the receptionist got me…read morein for a same day appointment. Upon arrival, I was greeted by the receptionist...she was very helpful and accommodating. I was directed to the examination room. I waited maybe 3 minutes, Dr Perez, came into the room, with Maria, her assistant. Dr. Perez absolutely knows her craft, as she is sweet to a fault. Maria, also was very kind to me, and they both together make a terrific team. I told them over and over, what a wonderful experience, that I encountered on today. Dr. Rainwater, Dr Robinson, are also dent that I encountered as well. The quality of Twinsburg Dental, has never disappointed me. Even though I hate going to the dentist, I always enjoy the experience of quality and kindness. First impressions are lasting impressions. I'm so grateful for connecting with Dr Perez, and Maria on this day!!! They to me are the dynamic duo, of Twinsburg in denistry!!! Standing ovation for this team!!! -Rev Marcus S. Martin

Like several other reviews. Their billing is horrible! Was told I owed one amount because my…read moreinsurance benefits were used up for the year and they definitely inform you before you go so they can collect their money! Paid in full at my appointment before I left. They still sent to my insurance even though they knew I had used up my benefits and said I owed another $78 after the fact! Will definitely not be going back. The dentist doesn't do most of the work anyways its the assistant.

I changed my Medicare advantage program and needed a new dentist. I found the best!…read more Dr. Heffernan's staff were so personable, friendly and helpful. The hygienist was thorough and courteous. I had an excellent consultation with Dr. Heffernan who is very professional and he really cared about the outcome of our dental plan to make sure I was happy with it. Advanced Dentistry and Dr. Heffernan will be my dentist for now and my future.

As a former Hygienist, I was very impressed with Avion and Dr. Perez's bedside manner. The staff…read morewas so welcoming and really knows how to make someone feel comfortable and well taken care of. I had my teeth whitened by Avion and she did amazing. 10/10 would visit again.

Great Dentist! No pain and everything looks great. The service was on time. As soon as I walked in…read moreI got into a chair and didn't even have to wait for the dentist to come. Scheduling appointments was easy. I would recommend Beachwood Dental to anyone!

Best Dentist I've been to (been to 5 others) over the 35+ years I've been an adult. They do have a…read morelong wait for new patients but it's because nobody is leaving evidently. The 2 hygienists I've had were both great, careful, knowledgeable & thorough with their treatment. They asked questions & created a personalized plan for you along with the Dentist. 2 cleanings and I haven't had one instance where I cringed because they slipped with their scraper/pick. Plus their x-ray protocol was much more extensive than my last dentists. The lobby is modern and clean and stocked with coffee and tea.

Dr. Britt's dental practice stands out significantly compared to other dentists I've had over the…read moreyears. The team is dedicated to collaborating with patients to create personalized dental care plans, ensuring a positive experience. I've heard some concerns about appointment cancellations leading to long wait times, I have never encountered this issue. They offer a cancellation list, which is a helpful option. It's worth noting that their schedule is often booked many months in advance, a testament to the high demand and satisfaction among patients--something I see as a great indicator of their quality service!

This is an EXCELLENT dental practice. Everyone there is so nice. I've been coming here for the last…read moretwo years or so. The receptionist knows me by name, as well as the dentist. The dentist is very personable and always makes sure that you understand the procedure you are about to have and all your options. This past week I loved my visit even more, she knows that I'm very interested in looking at the new technology. This last time she let me to see the 3D printer and how it creates the crowns that are placed the same day. The hygienist showed me the materials used and explained everything to me. Before that she showed me the technology on the computer on how they create a persons crown. After my procedure I took one ibuprofen and was great the next day. I went for cleaning today and the hygienist was great. Dr. Kleem came to check my teeth and she remembered our previous conversation. They care.

I had to transition to a new dentist this year due to insurance. I researched and decided to go to…read moreMaggie Kleem. I could not be happier with Dr. Kleem for her kind, caring, compassionate approach. I am also very appreciative of the way she has addressed my questions and the way in which she handled the fear I expressed over the need to have a wisdom tooth extracted. She listened to me, and was able to put me at ease for the procedure. I felt nothing secondary to the fact that Dr. Kleem made sure I was totally numb. I followed her after care instructions to the letter and have healed totally. As a former nurse, I really appreciate going to a provider who sees me and hears me. I took into account, that I wanted to continue to go to Dr. Kleem, when I chose my Medicare Advantage plan for 2026! I am confident in her skill as a dentist and am appreciative of her human approach. I must also say that her entire staff is kind, courteous and a pleasure to connect when I need to go to the office. Thanks to all!

I made my appointment for a new patient cleaning over the phone. One hour before my appointment i…read morewas emailed my forms. Upon walking in i gave my insurance card to the receptionist . When I checked out the receptionist informed me that " They bill ahead and apparently she said I didn't inform her of my insurance the day I made the appointment. I was charged $216.00. I wasn't happy but I don't have proof of our phone conversation so I paid the bill and she said she would ask the billing assistance to look at the insurance information. Now I was sent a bill for $126.00 . ONE HUNDRED DOLLARS FOR A NEW PATIENT. When did dentistry become a veterinarian? ( this is what a vet does) . My husband called to ask about this and the women he talked to said that " The charge was a consultation...bologna. Ask about the new patient charge before booking so you dont get a surprise. Very shady.

If you have Medicaid in Ohio and need a crown or partials it is now covered as of the first of…read moreJanuary. I was never told by this dentist so I lost my opportunity to get them. So I want to make sure people know because if you go here they won't mention it. I have about 10 great reasons not to use this dentist but all just name a few. 1 I was told I needed several cavities filled but when I went to another dentist they said I did not need several cavities filled but needed a crown and a partial which Family Dental never mentioned even though I had no back teeth. 2 I was given little to no communication when I was. When I would ask questions they acted like I was being rude or weird. 3 I was turned away with a severe toothache because of a misunderstanding over the appointment time that was not even my fault. I could go on and on and I do in my google review but long story short If you want to be treated with respect and like a human being with some value don't go here.

I make an appointment and only a few days before they tell me that they will no longer accept my…read moreinsurance. I took a day off of work for this appointment. They want me To pay nearly $800 with insurance it would be about half of this. They claim they sent me a letter about the insurance in which I Never received. I would have stopped going here if this was the case. Unethical business practices

Just left the beautiful cozy office on Detroit Rd in Westlake and I'm so happy with the service…read more Teeth cleaned thoroughly by hygienist Loxie and I met dentist Dr. Dillon who has a soft touch and a wonderful bedside manner. The only thing missing is music! Lol!

absolutely horrible place to be. Dentist is the most terrible and the angriest man I've met. Very…read morearrogant extremely rude to patients and employees. Creates dental treatment plans to make money off of you when treatment is not necessary. Treats certain employees different than others. if I could rate this dental office negative I would. All they want is your money.

I love this dentist. He and his staff are very very friendly and knowledgeable. They respond to my…read moreneeds quickly and efficiently. Highly recommended!