Shipping a car can be traumatic. YouTube is full of entertaining stories how transport goes wrong…read more Entertaining if it's not your car. I bought a car about a year ago and the dealer arranged transport that must have been through a broker. Nightmare. It was only chance the car made it unscathed. I bought another car a month ago, and this time I was responsible for transport. So while I was looking for the car of my dreams, I was also looking for transport. The key piece of evidence was checking out Pebble Beach Concours (in August every year) photos and see what trucks are there. If those companies are trusted with multi-million dollar cars, I should be able to rely on them for my expensive (to me) purchase. I actually saw two names on the trucks in the Pebble Beach photos. I tried one and for 3 weeks got the runaround. Each time I called, the story was always exactly, "we're waiting on a truck to become available." Eventually I read that as, "you're not one of our priority customers." So I submitted a quote request on Reliable's website. I think on a Thursday. I got the quote back almost immediately and Monday I called and spoke to Chad, who turned out to be their Operations Manager. He couldn't be nicer and treated me like I shipped $100M of cars every year with them. I told him my sad story (full disclosure) and gave them my credit card number to release the order to dispatch. I hung up and hoped something happened in the next week. 8a the next day, the dealer that had my car back in Detroit (and had been patiently holding the car inside for weeks) emailed that the car was being loaded! Delivery was the fantasy experience I had hoped for--but didn't get--with last year's car. José (the driver) was one awesome dude. So professional and a really nice guy. We met at my local Mercedes dealership. It's a huge facility right off 101N, which suited Reliable much better than coming to my house, which is not easily accessible by a huge, enclosed transport truck. I went up to José and introduced myself with, "For you, it's just another Sunday. For me, this is a fantasy." He smiled and then showed why he's an extraordinary driver for a wonderful company. The big reveal (my wife and a friend were there and had never seen the car) was a blast. It was really neat to see the specialized equipment the trucks have to transport the cars in style (air ride!), and the care José used in every step. And did I mention the truck was immaculate? I'm still not sure how that's possible. The thing came cross country, up from LA (picking up the Long Beach F1 Grand Prix pace car) to the SF Bay Area, and it looked like a councours-prepared vehicle. It's like judging people by how they dress and their shoes (in the old days). Nowadays, you judge a transport company by how they treat their equipment. P.S. I might have lucked out on the scheduling... I learned in this experience that top-notch transport can take time if you don't want your car brokered off to who-knows-who using a pickup truck and a clapped out trailer. You also have to work around the big annual car events (Pebble Beach, Amelia Island, ModaMiami...) when huge numbers of cars are going into the event and then are "stranded" until after the event to return the cars home. If you're paying for this level of service (Reliable's quote was a surprise because it was reasonable), receiving the car in perfect condition is really all that matters long term. Under this rule, I was happy to be patient for a while with the first company... note that I still haven't heard from the first company... not even a proactive status... and it's been 5 weeks.

Chad & Justin were phenomenal in our move to Florida! Very accommodating & answered my million…read morequestions. Just was VERY thorough, careful, & treated our classic cars like they were his own. I highly recommend this company & Justin. A++++++

I've never needed towing services before and was quite overwhelmed by the number of options. A…read morequick google search gave me Yelps top 10 in the area. I created a project in Yelp and they sent it out to 5 different companies. Ghost Auto Works wasn't the first to respond but was the first to provide all the information I needed to make a decision. They also confirmed availability for my desired date of service. Communication from Hunter was exceptional throughout the entire process and provided pics of the delivery. I am extremely satisfied with their service and would use them again without hesitation.

Completely professional, fast and reliable! Awesome service! They made the process of towing my car…read moresuper easy, I appreciate it!

Alan took a $350 deposit and then tried adding an additional $200 to the original quote that he…read moreprovided. After no contact for three days, I went to another company for transport. I asked Trans Auto for half of the deposit back since they provide nothing and I was denied. Essentially, Alan took my $350 and refused to offer any solutions.

This company is a scam. I went to high school with Alan Matos, so I completely believed that his…read morecompany was legit. After responding within literal seconds of every message leading up to the deposit he suddenly went completely silent after the deposit was transferred, did not schedule the transport, and then blocked me. One sign I should have noted was that his "brother/accountant", Bryan Mera, turned out to be a dishwasher at Typhoon Lagoon Disney World.

Jomar was able to give me a great rate on flatbread towing, much less than competitors for the same…read morelevel of quality service. (A flatbed tow is pretty straightforward and definitely a much less risky proposition than a two-wheel tow with dollies, which is what their rates compared to. In other words, if you can get a flatbed tow for the same price as a lift tow, definitely take the flatbed tow! Jomar was very professional, accurately set my expectations as to when I should expect arrive of the truck, and provided a proper invoice immediately after asking. TL;DR: compared to local competition for the same service that cost more from people who were kind of rude over the phone, choosing JVM was a no-brainer. I'll definitely call J again if I need roadside help!

They lost my tire cover to camper and wouldn't take my calls, so sad not a honorable way to do…read morebusiness

We've had our vehicles transported multiple times during our moves within Florida. I called Drew…read morefrom Mercury (logistics company) and he put out a bid for the car transport. He did a great job as well. Staying with our budget for the time frame we needed to have it completed. The driver was from MFG Performance LLC, and Iveliz (the owner & driver) was fantastic. She introduced herself with a call and provided updates on pickup times and deliveries throughout both trips. She was engaging and very professional. I would definitely use her services again. 5 stars!!

From the owner: MFG Performance, LLC. is a proud member of the central Florida community and we offer vehicle…read morehauling services in the Central Florida region. We service the Tampa, Kissimmee, Orlando, Davenport, Haines City, Jacksonville, Deltona and many more Florida areas. Because we live in a sunny and happy state, why not take advantage of our great deals and competitive prices? Call MFG Performance, LLC. or email for more information!