I went to Parcel plus with two items to return. I had two prepaid Fed Ex labels. The seller asked…read moreme to put my items in a free Fed Ex box. When I asked for a Fed Ex box the attendant said they don't have Fed Ex boxes. I was told I would have to drive to Wilmington to get a Fed Ex box. I asked if they had a box I could put my returns in. Each box was 0.79 and the labor to put the return in the box and tape it up was 7.50 for each return. I am shocked it cost $16.58 for two boxes and tape. The store was empty and quiet. I can understand why. The quality of customer care and value for the money was not worth it. Unfortunately, I needed to ship these items today. Next time I will do better research before I leave work during lunch to take care of a return.

We were quoted $50.00 to ship two states away The customer service rep. Said a bunch of false info…read moreand I had already did my own research with a completely different estimate! We to UPS STORE 5 minutes away! & was quoted $19.99 same thing! Don't go there!

Chris and the team are so knowledgeable, courteous and go the extra mile for the customers. Highly…read morerecommend!

From the owner: Quality Printing & Promotional Productsread more