"I visited the East Michigan Ave. clinic and was treated by Dr. Peter Bullach. He has great bedside…read moremanner and made me feel very comfortable during a stressful situation. He was knowledgeable, professional, and didn't rush through the appointment. The facility itself was clean and efficient. I am very happy with the care I received." Would highly recommend IEP Urgent Care East and ask if Dr. Bullach is available. Peggy McCurdy

Excellent care. As an RN myself, I have already recommended this Urgent Care to every family…read moremember and friend that I have spoken with. I accidentally put a steak knife through my thumb and knew I needed urgent, but not emergent, care. I held firm pressure on the cut and drove myself the 19 miles to IEP. From the moment I walked in, I was pleasantly surprised. Lucky for me, there was no one waiting. That NEVER happens, especially to me! But Heather checked me in and made me feel so much better about my situation. There was a sign stating that there was only one practitioner working that day, but truly, I was seen in no time, by Ainsleigh, PA extraordinaire!!! She made me feel at ease, as I had never had stitches before. Before long, I was out the door with four stitches and an updated tetanus shot, happy as a clam that I had chosen to come to IEP. If you need an Urgent Care Center, and you are are an understanding person who respects what these lovely people are trying to do for you, even if you have to wait, please give this place a try.

The entire staff at Orthopaedic Rehab Specialists-West Ave., Jackson, MI put you, the patient…read morefirst. The atmosphere at West Ave. is welcoming, friendly and always professional. My PT'S, John and Taylor were extremely knowledgeable about my condition, supportive and responsive to my input, and tailored a rehab program that in 3 months had restored my ability to perform several every day physical tasks that I had significant difficulty with. My observations were listened to and my questions were answered. Thank you for your care, expertise, encouragement and support.

Cory is absolutely the best and support staff and assistants are wonderful. I've been there in the…read morepast for several concerns and will be going again for a torn muscle in my shoulder. I refuse to use any other physical therapists including those associated with my preferred medical providers at University of Michigan. 3/14/24

Dr Timm is very compassionate and thorough.The staff are very reassuring. The entire staff are very…read morefriendly and helpful. The view of the pond in the back with the waterfalls and fish helps you to relax and settle in. It is a very safe space to go for your dental care. The front staff are awesome and kind.

My mother is 90 yrs old, just had a lot of dental work done. She said Dr Timm is so gentle and…read morepain-free. But what I liked the most is All the hygienist s. Very thoughtful and caring especially with her elder needs

Loved him. Explained everything. Very personable. Surgery went well. Couldn't have been better…read more Can't think of anything negative because everything was great!

Awesome bedside manor. Dr Obi treated me like a friend. That's hard to find in a doctor. I would…read morerecommend him for any general surgery you need.

This practice is extremely beautiful! From the aesthetic it provides to the team that they have,…read morethis dental practice truly lives up to its name, creating an exquisite "dental experience" with every approach. I have never felt more safe or trusting with practitioners. I highly recommend this office for anyone looking for the utmost care and consideration!

I had my first consult June 17, 2026. I was told my tooth was infected and needed an extraction but…read morethat the surgeon wasn't available until July 1, 2926. They took me back to a consult room where I was told the amount of money that I needed to pay immediately for the surgery to happen under full anesthesia $ 338.00 was the portion my insurance didn't cover. I paid it, signed the consent for treatment form, given instructions for the day of surgery and scheduled for surgery at 1210 on July 1, 2026. I arrived early for my appointment on July 1 with my husband to drive me home. The receptionist kept looking in the computer and then excused herself. I told my husband I think they screwed up. She reappears and tells me, yes you do have an appointment somehow we missed you. My stress level at this point is through the roof. She excuses herself once again and I see her rush by with a full schedule of patients on the roster. She comes back out and tells us that they are going to try to work me in. I want to leave at this point, but I know my husband has to take another day off work to drive me. I'm not sure how they are going to safely work in a patient who is a full anesthesia patient. We are then called into a consult room where I am asked if I've had anything to eat or drink. I have not. I watch as they call back the 1230 extraction. We heard him check in. I also tell her that I've finished up the antibiotics they prescribed. She then tells me that I have to sign consent for treatment. I told her I already did all that. She looks further and tells us, oh yes you did we haven't signed it I will do that now. At this point I'm terrified. We are told to go back to the waiting room. My husband after a few minutes tells me he doesn't trust this place that it is a complete shitshow so far and he doesn't care if he has to take another day off work my safety comes first. I stood up immediately and walked to the desk telling her I'm finding a new dentist that I do not trust them to safely work me in. I am told it will be 7 to 14 days for a refund. Their MASSIVE mistake and incompetence and I still do not have a refund. I have never had to pay up front before, I usually have to pay on the day of surgery. That should have been a huge red flag for me. The only thing they did right was process my payment. I question how they were going to safely fit a full anesthesia patient into a full schedule. They are putting every single patients safety on that schedule in jeopardy. I'm a medical professional and mistakes happen when you are trying to beat the clock. I also question a place that puts a receptionist under the bus of incompetence and unprofessionalism that the management was driving. She had no clue what was going on. I didn't see a manager or a scheduling manager it was this poor young lady who was trying her best. I have filed a complaint with my insurance company and have filed a complaint with the state. I guess since my refund is not in sight over a week later I will be filing a complaint with the Attorney General now. This place is not a competent safe place to go. Please think carefully before scheduling an appointment. As a medical professional I honestly have never left a bad review before. I understand that things happen, but the way that this whole situation has been handled is just terrible. I've never seen such incompetence and unprofessionalism. As a former department manager everything that happened has reeked of incompetence of the worst kind. There is no excuse ever to risk the safety of your patients.

Dr. Bell is an amazing, kind, and thorough physician. He has given me care for many years and…read morereally cares deeply for his patients. He listens to my problems, creates a care plan, and isn't afraid to order testing to get to the bottom of things. He and his Nurse Practitioner are amazing people and make a great healthcare team.

I've been seeing Dr. Million for several years now. She has a great "bedside manner" and really…read moretakes the time to listen to your concerns and questions. I've never felt rushed or like she was too busy for me.

Both my wife and I have been coming to Dr. Thomson for years. Staff is always very friendly,…read moreprofessional, and very short wait times. They explain procedures thoroughly. I feel very comfortable during the time that I spend stuck in the chair thanks to Kelly and Dr. Thomson's proficiency and friendliness. Would recommend to anyone.