Returned from Florida due the need for an emergency root canal procedure. my dentist on vacation so…read morewe called many Jackson dentists to try to get an appointment. We called Dr Palte's office after 5:00 pm and the next morning, Michelle called from the office and got us an appointment for the next morning. Dr Palte and his staff were very kind, understanding, and compassionate. preliminary exam performed and Dr Palte sat down and explained the procedure in complete detail. unfortunately due to the condition of the tooth Dr explained options of repair and removal. I decided based on Dr Palte's opinion that the best alternative was to remove the tooth and plan for either a bridge or an implant. The tooth was removed and prep started for the implant. My experience with this office was outstanding. Dr Palte took the time to totally explain the procedures and my options and I am very confident in my treatment plan. His staff is outstanding and made the procedure as comfortable as possible. His staff also gave me documentation of the procedure and completed all the insurance forms for the visit. I plan on having an implant placed and I will definitely return to Dr Palte's office for the procedure. Great job Dr Palte and your staff.

I was referred to Palte Endodontics for a root canal on a tooth that had a previous root canal and…read morecrown. There was a bad infection brewing and I was in a lot of pain. They were able to get me an appointment within a couple of days of the referral. My first interaction was with Michelle who I immediately loved. She was very kind, welcoming and explained in detail what to expect from my visit. I was evaluated by Dr. Kimball, and when I say she is a real gem, that is an understatement. Her passion for dentistry exudes from her like a ray of sunshine. She was very sympathetic to my situation, and immediately after the evaluation began the first phase of the root canal. Her assistant Crystal, and her work together like pancakes and syrup. There interaction with each other is both professional and comedic, and definitely takes the edge off from undergoing a dental procedure. I could go on and on with my review, but in a nutshell, I would highly recommend this Endodontist if you want to experience an anxiety free procedure. I would give them 10 stars if I could.

Do not call for service they'll just put you on hold and leave you there for an hour. Then just…read morehang up on you.

I do not recommend this place to nobody. I had beautiful teeth and I lost them all because those…read moreidiots lie to me. They do not care about people's well-being of health. I was sick for the whole winter. Found out I had a infection that was ignored and had to go and get implants. So no I don't recommend this place to anybody

I have major dental anxiety and the staff here was absolutely amazing, patient and keep me…read moreextremely at ease. The best dental experience ive ever had

I called and scheduled a new patient cleaning after confirming they do take my insurance. I was not…read moretold that they don't do the cleaning the first appointment. My previous experience (Indiana dentist) led me to believe I was getting my teeth cleaned, as when they asked what the appointment was for I said to get my teeth cleaned and checked. I filled out paperwork before arriving, and also provided my insurance card upon check in. I got my X-rays, and then waited for the doc for about 20 minutes, after he looked me over I sat, 2 hours I wait for them to do a check for gingivitis that took 4 minutes and then send me up to the office manager, who THEN tells me they can't verify my insurance or tell me what the cost of the visit is. Two and a half hours after I checked in. Then wanted me to schedule with them not knowing if they take my insurance or cost of services. That is illegal since the no surprises act was passed. If my insurance couldn't be verified, I should have been presented with cost PRIOR to services being administered. I'm canceling my families appointments for next week. Now I will have to pay out of pocket at the next dentist bc they used my one a year that was covered. As someone who works in Medical Insurance billing I'm embarrassed at how the billing staff handled everything start to finish.

I think it's pretty messed up that you only accept people who have better insurance and you won't…read moreexcept Medicare and Medicaid when roughly around 72% of the population in Michigan has Medicare and Medicaid I feel like this is degrading. I went with dentures for so long that I just need to see if I'm good with implants, but I can't even do that, I think it's just so messed up I feel discriminated against but I don't know why I'm even bothering leaving a comment. I'm just gonna get a bunch of nasty comments.

Dr. Watterson and his staff go the extra mile to make you feel comfortable. My wife has had a hard…read moretime trusting Dentists and finally we have found one we could trust. The Hygienists are amazing as well. They are all very friendly and professional :)

Took forever with pulling two of my mom's teeth. I know it takes awhile to do so, but, staff didn't…read morecome update me on how she was doing at all and a staff member knew I was waiting for her out in the vehicle - my mom acknowledged me before going in. With how long it was taking, I thought they put her under and never said anything - wouldn't surprise me. Take home paperwork for the procedure and the website has different instructions for how long to leave the gauze in mouth than what my mom was verbally told. Paperwork and website says 30-45 minutes, she was told 20 From what I've heard from my mom... the staff is sweet, but, these two incidents make me never want my mom, family or I to go here again.

After going to UofM Dental School for many years (involved in studies) Dr. B was recommended by a…read morefriend. I was very pleased with the care I received. I had a crown placed and the process is so much easier. It's all done same day as they make the crown there. No going back in two weeks. Due to Covid it had been two years since I'd been in. They got me scheduled for a cleaning right away as I also had a problem with a tooth I didn't want to wait on. I have huge dentist anxiety and when I say they catered to that, I'm not exaggerating. It doesn't cure my anxiety but I trust them to hear me. Also, I don't have dental insurance so they told me about their in house plan which will be a huge help for me. I really appreciate Dr. B, Hope, and all the staff I've dealt with!!

Very professional and very nice people, cassie did a wonderful job. I love coming here for all my…read moredental needs.

I went in for my regular cleaning and after starting the periodontal charting, Dr. Garcia came in…read moreand decided I needed a deep cleaning treatment. I recently had this procedure done at my prior dentist and was not impressed and did not want it done again. She also told me I needed a laser treatment as well that is also not covered by my insurance. Before the hygienist started my cleaning, she tried selling me a water pic which I told her I wasn't interested. Then she told me that she would wait to do my cleaning so I could come back for the deep cleaning! I insisted that I was there for my cleaning and I want it done. She reluctantly did a quick cleaning. Then when I tried to schedule my six month cleaning, they REFUSED! She told me that is not how they do things and that once my insurance gave them an estimate, I would have to schedule the "recommended" procedure first. The dentist and hygienist both spend more time selling me products and services then they do working on my teeth. They have a nice new office with state of the art equipment. I'm sure this how they are paying for it!

Fr. Price has been my dentist for over 35 years. His care and skills are exceptional.read more

Worse customer service, they never have appointments available for the desired time. All they care…read moreabout is your money and they try to overbill you and once they have the money they never call you about anything, they never communicate with you and zero PATIENT SATISFACTION. Its a older house converted into a clinic with old technology and old computers with broken windows and worse, terrible customer service with non professional front desk staff who given false information. When I tried to raise these issue with the manager "TONGI", she lied to me about things, she was rude and not willing to do anything about these issues. Also they are old school, they don't even have any form of online payment system in this era. I was very surprised with some of the previous posts on here by people who they probably know and they gave them good review but I am a independent reviewer so I ended up switching to another 5 star place but I would give spring dental a 0 star if could for their services. They don't know what they are doing, worse customer service skills, manager "TONGI" who doesn't want to do anything about these issues and is a compulsive liar. The only thing she cares about is money and once they have your money they wont communicate with you about the services and follow up appointments, no communication at all. So I highly advice PROFESSIONAL people in town to avoid this place, there are so many other great 5 star dentist in the area who they an go. This place is a dump. Now they may lie again that I was not a customer there when I was a real person receiving bad services.

From the owner: Looking for a Jackson dentist near you? Visit Dr. Jiang, Dr. Akasheh, Dr. Zahraa, and their teams…read moreof dental experts at Spring Arbor Dental. For years, we have cared for the smiles of patients in our local community through a variety of services, including dental implants, veneers, fillings, extractions, oral cancer screenings, complete dentures, partials, teeth whitening, clear braces, and much more. You can also contact our emergency dentist in Jackson for urgent care in case of unexpected dental issues.