There are truly not enough words to express how grateful I am for Dr. Navi and his incredible team…read more From the beginning of my pregnancy through the delivery of my daughter, Lorelai, I felt cared for, supported, and genuinely valued as a patient. Dr. Navi is an exceptional physician who combines knowledge, professionalism, and compassion in a way that immediately puts you at ease. Throughout my pregnancy, he took the time to listen to my concerns, answer every question, and ensure that both my baby and I received the best possible care. During some stressful moments, his calm demeanor and expertise gave me confidence and reassurance when I needed it most. I also want to give special recognition to Sonia and Brittney at the front desk. They are absolutely amazing. Every phone call, appointment, and interaction was met with kindness, patience, and genuine care. They always made me feel welcome and were incredibly helpful with scheduling, paperwork, and any questions I had along the way. Their warmth and professionalism made such a difference during my pregnancy journey. What sets this office apart is that everyone truly cares. I never felt like just another patient. I felt heard, respected, and supported every step of the way. Bringing my daughter into the world was one of the most important moments of my life, and I am so thankful that Dr. Navi and his team were part of that journey. If you are looking for an OBGYN who is compassionate, knowledgeable, and surrounded by an outstanding team, I cannot recommend Dr. Navi highly enough. Thank you, Dr. Navi, Sonia, Brittney, and the entire staff for helping make my pregnancy and delivery experience such a positive and memorable one. You will always hold a special place in my heart.

I showed up for my app 10-12 min early and after being asked for my driver's license and insurance…read morecard, was presented with about 6 sheets of forms - all standard and expected - except for one: The "Credit Card Authorization" form asked for my credit card info for them to keep on file and charge as they saw fit. I handed the forms back to the lady, was called back, and told the "credit card authorization" form was required to be completed. I explained I was well insured and had completed all of the other forms and those specific to "responsible party" and was uncomfortable writing my credit card number down on a sheet of paper for them to KEEP on file. The lady next to Brittany said that "this was required and their practice's policy." I explained why I was not comfortable with this policy and this was the first time it was brought to my attention, and if this was their practice's policy, they should inform patients and before they are standing at the front desk - waiting to be seen - in a room full of people. Brittany went to go speak w/ the "Billing" person, came back and said "sorry, they will not make an exception." Mind you, there is no issue for me to pay a co-pay in person with cash or a card or debit card, but to hand write my credit card number down on a piece of paper and have it "stored" on file is not normal. I expressed my disbelief that I had waited for this appt and now they would not see me unless I wrote down my credit card info - on a piece of paper - for them. So, I left. I was now, in my car, in the parking lot, and was going to go back inside and insist to speak w/ the "billing" person. Not wanting to make a scene - I was literally in tears at this point - I called and spoke with Brittany. She said the "billing person was Sabrina" (who - of course - is on the phone with an insurance co. her to have Sabrina phone me - because this was a really, really bad experience. First, for most women - a gyno appt is very personal, intimate, and invasive. For many - this type of appt can cause anxiety and distress. As a person with PTSD, I fall into both categories, and had to mentally prep myself for this appt., at this new facility, with people I had never met before and have them look up my privates. Yet, I was prepared, got there early, completed their paperwork, and did everything as asked, except provide personal financial info - my credit card - on a piece of paper. After all - what is the purpose of insurance - in my case - we are blessed to have the best of the best insurance - Motion Picture Anthem Blue Cross - and in addition to standard "person with financial responsibility" forms - in this case, it was me - this office REQUIRES you to give them your credit card and authorize them to charge it at their discretion. That is NOT standard practice. I have seen doctors in and outside the UCLA/Anthem Blue Cross/Motion Picture System, and never once been asked to leave my credit card number on file. And if this is something this practice REQUIRES, in order for a person to be seen, they should advise and disclose this to the person BEFORE they have waited weeks for an appt and are standing at the desk. I began to home when Brittany called back asking if I had left the parking lot yet (I said "yes") then she said she had talked with Sabrina and "she had made an exception for me and would like me to return for my appt and be seen today." Huh? I am truly in shock at this point. Seriously? I told her, "no." I do not feel comfortable nor safe now." She - Brittany - was very nice, but I made it clear that I was not going to return and was going to let my doctor know about this - "requirement" - and how it's sprung on you at the desk and that despite having proof of being well-insured with the best insurance one can have, it came down to give-us-your-credit-card-and auth to charge it at will or-you-wont-be-seen. I got home, decided to call the facility back and went through phone prompts. #4 was for "Billing." It's funny that when pressing #4, the recording said "This extension no longer exists." I am not expecting to receive a call back from Sabrina or Dr. Navi Navizadeh who is supposed to be the practice's owner and doctor. If this practice specializes as a "walk in clinic" and demands payment or access to my personal credit card before being seen - it's not the place for me and most people. Other people, I see, now, have written negative yelp reviewers about improper billing and difficulty with getting issues with the "Billing" person at this place resolved. Giving any doctor or authorization to go ahead and charge - at their whim - your card - for any amount and at any time - is very concerning. Because oftentimes, we see a doctor, get a bill a few weeks later, then a few weeks after that, we get an "EOB" - Explanation of Benefits - which comes straight from our insurance co and often shows a "balance due" of "0" or far less than the bill. That's what we owe. NOT what Dr. Navi bills for

My experience with Dr. Poucher was truly life changing for me. From the very beginning, she made me…read morefeel so comfortable, supported, and cared for throughout the entire process. I had a labiaplasty done and the results are absolutely amazing. I feel so much more comfortable and confident now, and I couldn't be happier with my decision. I'm beyond grateful for Dr. Poucher and highly recommend her! The staff are very knowledgeable and great as well.

I was searching and searching for a great Dr to take on this task and I'm from Vegas and I luckily…read morefound Dr.Poucher, picking her was the best decision.. I got labia Minorplasty,Clitoral Hood Reduction, vaginoplasty and Perineplasty .. omg I didn't think it was possible but thanks to the wonderful Dr. Poucher and her Amazing team, it was !! After my last post-op appointment this past Thursday, My husband lasted a day until he couldn't wait any longer lol and omg we both agree, it's like I'm a virgin again SERIOUSLY, it's wild !! I am beyond shocked that it feels like before I had my 4 girls !! My husband is so blown away and so so happy with the results, he can't stop asking lol ! So Thank you thank you thank you thank you !!! And I'm 36 and my husbands 35

Dr. Hann is truly been a blessing in my life! I have been suffering from chronic migraine disease…read morefor the past 4 1/2 years. I have been going to a neurologist, have been taking Sumatriptan injections, been on extended release migraine medications, as well as having the Botox injections done. I was getting migraines at least 4-5 times a week. At one point, I didn't leave the house, for fear of getting a migraine. After seeing Dr. Hann and her spending time, just listening, she placed me on a Progestin pill, and did quite a few blood tests. Within a week of starting the pill, my migraines seemed to almost disappear! In the last month and a half I have only had 5... I cannot say enough about Dr. Hann, or how this has truly changed my life! Don't believe me, just ask my husband and two boys!

I had been with Dr. Hann for about 5 years. She had me on a birth control that worked perfectly…read morewith my PCOS and did not interfere with my medication I take for my epilepsy. After years of me being on this birth control, she felt the need to push this newer birth control on me claiming it's "much safer" than what I was already on. I expressed I did not want to switch but she kept insisting and would not take a no. Just kept saying "it's much safer, it's way better for you". When I get home with the new medication, under the warning bullet points it reads "do not take this if you are already taking medication or suffer from epilepsy". I was of corse panicked because as an adult, if I have a seizure I get my license taken away for at minimum 6 months. She even asked if I was still on the medication before I left her office!!!! I called and asked why she would prescribe me something that would interact with my epilepsy, all she would say was that it was "much safer". When I asked repeatedly how it's "much safer" for me when it clearly states on the warning labels it's not, she demanded I find a new gynecologist. She also told me "Vanessa, I do not read all the warning labels to all these medications I prescribe." Negligent, blindly pushes medication, not caring at all for her patients safety. 10000/10 WOULD NOT RECOMMEND!!!

I've been a patient for five years, the last two being routine visits with nurse practitioner Yenny…read moreSalim, who gives the world's fastest PAP have been satisfactory; I am giving 2 stars due to my overall experience with Dr. Ardalan, when I do have to see her, and an unpleasant experience with several staff members. At 47, I sought help for clear perimenopausal symptoms that were affecting my quality of life. I felt my concerns were dismissed because I wasn't experiencing hot flashes or night sweats, and the idea of HRT treatment was not seriously considered. When discussing options to alleviate some symptoms due to the release of low-dose hormones, I was encouraged to get back on the Mirena IUD. When I raised concerns about the excruciating pain during prior insertions, I was told to take ibuprofen for the "mild discomfort." Despite advocating for appropriate pain management ie. gel or spray lidocaine supported by the American College of Obstetricians and Gynecologists (ACOG) and other current gynecologic guidelines, with new their recommendations on Pain Management for IUD insertions, other In-Office Gynecologic Procedures. As a female doctor, I thought she'd be supportive of this guidance; however, no meaningful options were offered. Additionally, a "suggested" STI test was added to my well-woman exam and labeled as "standard," with no prior history or symptoms, nor my concent resulting in an unexpected bill. After multiple calls between the office and the lab, I was initially told I couldn't decline the test, which was never ordered in the past. Ultimately, my chart was updated to opt out, confirming it was indeed "optional" after all. The front desk representative, Stephanie, was rude, condescending, and unprofessional in handling the discrepancydue to having to call several times to address the issue before it was resolved. I've had unpleasant experiences with staff being rude on other occasions, and although they can be kind, that hasn't always been the case. Overall, I left feeling unheard both medically and administratively. Patients deserve individualized, evidence-based care, informed consent for "suggested" testing, transparent billing, and appropriate pain management. I am now researching a new provider for better patient care.

DO NOT GO TO THIS PRACTICE! I thought going to a smaller private practice would provide better care…read moreand compassion, I was wrong. I waited for months for a wellness exam, only to get a drive thru PAP by NP Yenny Salim. She came in the room with no communication and no introduction, no questions to learn more about my history. 5 minutes top from start to finish and then left the room. I got better care at Facey, which I will be going back. So disappointed!

I've had Izu for all three of my deliveries and we've had a great experience each time. He is…read morealways so good to listen to any questions or concerns I have, while also supporting my decisions. One of my favorite things about him is how easy it is to reach him at any point of your care. He makes himself available all throughout the day through calls or texts which is so helpful navigating pregnancy or postpartum. His team is very sweet, office is clean, and they get you in and out quickly. Highly recommend!

You're lucky if Jerry Izu is your doctor. There is no better OBGYN in a 100 mile radius with more…read moreexpertise, experience, and talent than Jerry Izu. He delivered both my children and has a unique ability to explain things confidently and succinctly for us husbands and future fathers, while also being incredibly caring, comforting, and encouraging to young future mothers. My wife and I implicitly trust him :). Look no further. My experience with him was superb... I guess that's what happens when you deliver literally hundreds of service-men's babies in the army for the better part of a decade like he did! His office staff is professional and kind as well.

I have been a patient at Facey for almost 30 years, but over the past 5-6 years it has become…read morenearly impossible to schedule appointments within a reasonable timeframe. At this point, it's almost laughable! Appointments (especially with any specialists) are now booked four months or more out. I scheduled a first-time consultation with Dr. Sofia Avitia for 12/26/2025. I made this appointment back in September! Then, on Wednesday 11/26 I received a call in the afternoon informing me that the doctor would not be available on 12/26 and that I would need call to reschedule. When I called them back on Monday 12/1 after returning home Thanksgiving vacation, I was told the next available appointment was March 6th!!! Keep in mind, I'm seeking this appointment because I'm having swallowing issues. So after scheduling in September, I now cannot be seen until March, which comes out to reaching a six-month window. This is exactly why I say the scheduling situation has almost become laughable and completely unacceptable. I went ahead and grabbed the March 6 appointment just in case I cannot find another doctor sooner, but given my symptoms, I have no choice but to search for someone who can see me within a reasonable amount of time. Considering the inconvenience, I expected at least some level of priority, but instead I felt like I was treated as if I were calling to make an initial appointment all over again. What is really going on at Facey? It is now almost impossible to make any appointment at a reasonable time. I honestly believe they will soon reach a six month scheduling window, which is crazy.

I went with Facey Medical Group for my prenatal, delivery, and postnatal care after I had to switch…read moremy insurance early on and my then-current obgyn was no longer covered. I had a positive experience all around - a couple minor things/events could've been better but nothing to dissuade me from continuing to seek care here. In the first half of my prenatal care I saw Cassandra Chen - her and Claudia (medical assistant) were absolute joys to see and I always felt well taken care of. I started seeing the practice doctors after week 28, rotating through so I could meet as many as possible before delivery, since I didn't know who would be on call the day-of. I especially enjoyed seeing Dr Kazadi and Dr Tuso. My delivery day doctors ended up being ones I didn't previously meet but they were just as nice as all the others. I plan to continue my care with Facey for any obgyn needs.

Haters gonna hate -------------------------…read moreI'm frankly surprised at all the hate against this doctor. I couldn't give a flying f*** if she has rough bedside manners, or didn't write a Norco prescription. She saved my child's life and took excellent care of my wife. THAT'S ALL THAT MATTERS. Please people, turn to Yelp for steak and oil change recs, not medical doctor recs. Why am I so adamant about writing this review? Because people feel like they know more than a TRAINED MEDICAL PROFESSIONAL just because they watch a bunch of doctors on TV (Dr. Phil, Dr. Oz, the Doctors...). Who gives a crap if the doctor is friendly if they don't know what the heck they are doing?! Ok, that's my 0.02 Back to steak and oil change recs

Visited for: GYN services I should have trusted the…read morenegative reviews before giving Dr. Lee a try but unfortunately I focused on the few positives. Not only is she downright rude and condescending (no, it's not her being direct and to the point, she is just indignant and lacking compassion), but she also coerced me into an unneeded procedure that was both physically and emotionally painful. To start, she entered my examination room 45 minutes after my appointment time without an apology or acknowledgement. Hey doc - my time is not less valuable than yours! If I showed up this late to meet with my clients I'd loose contracts. Yes we understand you are under pressure from many sides within our ailing health care system nevertheless, we all juggling and processing varying pressures and time constraints in our professional lives. A brief apology acknowledging that you kept me waiting, naked with a paper cloth over my privates, would be respectful, appreciated and would go a long way. While Dr. Lee scores zero for bedside manners, she scores a ten for her heavy-handed sales techniques. No money to be made by mere office visits! Extra tests, and procedures will not only bring in more money but will allow you to check off the boxes of covering your ass and eliminate your need to actually listen to, and focus on the patient. She is doing a disservice to Cedars by being allowed within their network. Perhaps with her take no prisoners approach she'd be better dispatched to an ER room in south central.

I've been seeing Dr Brooks for awhile. He's always super nice and very helpful with his knowledge…read morein women's health. I like how he sits there with you and discusses all your questions and concerns. Also his assistant students are always super friendly and professional. However he never seems to be at this location when I schedule to make my appts. I seem to always have to go down to the valley to see him, when that's a mission to get down there. It's nice when I can just drive down the street to my doc visits. Building is easy to get too, and there's a large parking lot for visitors.

Elise Weichbrodt, FNP is so AMAZING!!! She took such great care of me tonight. I came in with a…read moreperisitent cough that would not go away after two weeks. Elise told me exactly what she recommended and why. She treated me in a way I felt cared for and she wanted to hear what I had to say. She seemed so happy to be at works and genuinly seems to enjoy her work in medicine. I appreciate the kind caring staff from the receptionist to the technicians. Thank you so much for caring for me, I needed the kind understanding care while I felt terrible and it is exactly what I ws given. Please bring back the family practice part of your business. Even though I love how you take care of patients, I want to keep coming back for all of my needs or continuity of care.

I could talk about how kind they were to me and my young son, how attentive to my needs and how…read moremuch focus they gave me AND the right amount of seriousness for what turned out to be a serious issue. I had a splinter and it caused an infection. I went in for antbiotics BUT ended up needing surgery. And if Lorena had just treated me as an average idiot and sent me on my way, I'd be minus a digit now. And they called a few days later to check in on me! Who does that these days?! Five hundred stars!