It's a unicorn hunt, right? We all hope to find a mechanic who calmly and competently answers our…read morequestions and doesn't hem and haw over the estimates as if trying to feel out our limits before speaking. If you haven't found your own trustworthy mechanic yet, try John Guthrie. David and I were referred by a devoted longtime customer after discovering a needed critical repair just two days ago. Our appointment was at 11:00am and we were out by 11:30am with a smooth running car. Sold American! How much? About a quarter of the price quoted by the dealership, and two weeks faster.

Strangely, my car never seemed to act up when John had it so l had to take it back numerous times…read moreto get things repaired but John is a likable guy & his prices reasonable so I dealt with it for a long time until the time he could not figure out what was wrong & did numerous repairs in an effort to do so. Then no one had the part he needed locally so he ordered it (I prepaid- mistake on my part) & the waiting began. For awhile I pestered him then finally decided to see how long he'd hem haw. FOUR MONTHS later I went to tell him I'd be taking my car & he had it parked on the back of his lot next door where cars go to die. I had to get really pushy to get the money back I'd paid for the elusive part & my car was never drivable after John got ahold of it the last time. Although the body was in great shape I ended up selling it as junk.

Adam and the crew are always helpful and they are honest and take the time to explain things. I…read morehave been going to them for over 16 years and they always take care of my car. They are great guys and I only take my cars there.

I have been going here for about 6 years. I have never had a problem. They are honest and never…read moresuggest unnecessary repairs.

If you have a BMW that is out of warranty, do yourself a favor and stop going to the dealer and…read moregive these guys a shot. The professionalism and knowledge that Floyd and his team demonstrate are exceptional. I was equally impressed with them keeping me in the loop informing me how the repairs were progressing and even following up with me later to make sure the work done was to my satisfaction. I've only had one visit with them so far and already I've saved thousands of dollars over the crazy prices the dealer would have certainly charged me for work that wasn't totally necessary.

going to give 5 stars b/c the guys in the garage know BMW's extremely well. Its been 5 yrs since…read moremy last review and that one was 5 stars. They keep getting better. Also have had then work on my Audi's also with no problems at all. screw the BMW and Audi dealerships, go here and save yourself a lot of money.

I would not recommend this place at all. Took my plow in for issues it was having. Leaking fluid…read moreand the pump had issues. The owner Mike, has always been quick and reliable but he hasn't been there much recently and they have been short staffed so someone else worked on my truck. They charged me 6 hours of labor and almost 1k to fix my plow for a repair I have proof didn't take the guy 1 hour to fix. It takes Just over 6 hours to fully install a plow with all wiring and mounting. Not to repair a leak. Left the shop and my truck barley start and wheb it did multiple lights were on the dash that were not when I brought it there. Truck died in the middle of the street while driving it home. Ended up putting a battery in and appeared fine. Went to plow with my newly fixed plow and less than an hour into plowing it started leaking fluid all over again. Took it back and they looked at it, supposedly fixed in 10 mins and sent me on my way. Guess what? Plows leaking fluid like crazy again and not working. Called and left 2 messages last week asking if I could bring it back to have them fix it properly and if they could call me back and guess what? No call back yet to this day. 9 days later. When Mike the owner is there, the work is quality and things are completely different. He hasn't been there much recently and when he's not the receptionist and mechanics they do have working do not handle anything professionally or at all for that matter. I run a small business so I don't like to write bad reviews about anyone, but after all these issues, multiple calls and messages with no call backs left me no choice. Do NOT go here, or use this place unless Mike is there and you have a GUARANTEE that Mike the owenr will be the one repairing your issue. Im basically out $1,000 and still at this point do not have a working or operational snowplow. ​​​​

First off they started to say that I had to get my tire patched. Then when they patch it, it goes…read moreflat again while I'm driving. Then they tell me they can't find the source of the leak when the vehicle never even moved an inch from where I dropped it off at.

When it comes to car repairs, I always get nervous. My nervousness is coming from helpless…read morefeeling....how would I know what they are telling me is correct or even necessary.. "we found that such-and-such is not working correctly, then if you fix that, you will need to fix this too..." Believe me, there are more than a dozen times I thought about changing my career and go to an auto mechanic school. That way, nobody can take advantage of me when it comes to car repairs. So, naturally I felt a huge knot in my stomach when my daughter's car stopped in the middle of I-71 on her way back to Columbus, about 70 miles away from Cleveland. We knew what went wrong.... her transmission... I admit that we have been putting it off as long as we could. Everybody says transmission jobs are expensive no matter what they have to do. After my research on the Internet, I decided to buy a re-manufactured transmission and let someone install it. Don't get me wrong... it was not cheap, but as expected. The transmission vendor found A J Automotive to install the transmission for a very reasonable charge. Keith at A J Automotive was my contact person for this job. He sounded very nice on the phone and assured me that they would take care of it in no time! Since the transmission delivery was coming from out of state, we were not sure when it would be delivered to A J. Keith kept me informed of the status by calling me a couple of times before the transmission finally arrived. Once they started to work on the car, he called me again and explained the problem in detail in plain English. Then he explained additional supplies and parts (really minor stuff) that he did not included in the original quote (because they did not know about them until they actually worked on the car) and itemized each price. Very fair. So I think they deserve a 5-star review because I felt like they were very honest. I did not feel like they were trying to take advantage of me, not even remotely. I just had a very pleasant experience and that was my first time feeling this way while dealing with car repairs! Bonus point: A J Automotive has car wash/detail facility adjacent to the repair facility. When they finished with my daughter's car, they washed her car, made her tires shiny, cleaned her windows, then vacuumed the inside of her messy car - at NO ADDITIONAL CHARGE! We didn't ask for it, it was just done and gave us back a very clean car! I think I found my car repair shop. Thank you, A J Automotive for your fairness and honesty!

I totally disagree with the last review. It seems fabricated based on its length and detail…read more I live and work in Cleveland now. It wouldn't start after work so I had it towed to AJ. AJ has had my car for 7 days and I only talked wtih Keith twice....I called him both times. I talked with him 2 days ago and he said they haven't looked at my car yet. Today they aren't answering the phone. They closed on Monday for no apparent reason. I am considering calling the police bc I'm not sure my car is still on the premises. I am trying to get my car to get it towed to another garage and no one is available at AJs to help me get my car. This is scary and excessive.

It's really hard to find HONEST car mechanics…read more Twice now, I have taken my car in and told them I was sure I needed brake pad replacements. Both times, they sent me on my way with the assurance that the brakes were fine. A dishonest mechanic would have replaced them the first time. Their prices are reasonable and they have often times, tweaked things for free. Although I believe no mechanic is perfect due to the nature of the business and countless variables, I am fairly confident that A to Z does honest reliable work. I would highly recommend them.

I have been taking my 97 Ford Taurus to another mechanic for at least 5 years, and needed my brakes…read morechecked during a short work week (Thanksgiving week). Since my regular mechanic was swamped and was leaving for vacation, I decide to try A to Z after some research. Every past review was positive. John was very accommodating. He checked out my vehicle (no leaks or damage), topped off the brake fluid and put air in the tires for no charge. He would't even accept a tip. The issue seems to be resolved. Friendly and honest customer service. Highly recommend to anyone who owns a relatively older vehicle in North Royalton. I am seriously considering switching permanently, because I like John's management style better. A to Z answers their phone, unlike my regular mechanic, who doesn't always pick up or, for that matter, return phone calls when I leave a message. It seems that A to Z appreciates the business.

They check your car so well and if you need more work done they give you a list with prices. Very…read moretrustworthy, friendly and kind. They get me in even when they're busy. Reasonable prices and they have coupons too for discounts. Will never go anywhere else, they can fix anything that's wrong with your car. My skylight was leaking, brakes needed fixing, you can't go wrong.

Had a 7" x 2" rust hole on my f-150 right rear panel repaired. Took less time than 2 days and I…read morecan't believe the results. Can't tell it was ever there. Great service, great results and a great price.

I've been coming for years. Gary and the team over there are great haven't had any issues with any…read moreof their repairs and they always get the job done. I've only ever had one issue with a repair and they stood behind their work and resolved it immediately with no fuss. They don't treat you like another dollar like vans and other places in the area. I cannot recommend more, screw your regular auto shop come here!

Oil change, spark plug replacement, pcv valve and hose replacement done. THEN free tire rotation…read moreAND replaced my fob battery AND topped off fluids. They're my go to and shud be yours as well!​