If I could give them zero stars I would. Originally scheduled an appointment with them in December,…read morewhich was scheduled months prior. December rolled around and they cancelled the appointment because they didn't have a provider, understandable the first time around. Rescheduled for February, they call 7 days before the appointment to reschedule as they don't have a provider yet. Staff turnaround is understandable, but why continue to schedule appointments or offer to reschedule when they cannot meet their patient's needs? Absolutely ridiculous.

Terrible communication, they never informed me that they changed the time of my appointment until I…read morearrived, they don't know that you change your work schedule to attend on time and they come out with this, it's not fair that they play with people's time. They just tell me that my appointment is at 4:00 and then the card with the time they give about what happens maybe I have to guess or what?

Always unfriendly! From the moment you walk in the receptionist is annoyed and everybody else…read moretreats you like an inconvenience!! Maybe it's not all people they do it to just POC.

I wish I could give 10 stars!!! Dr. Wilson and staff were…read moremore than great trying to help me with my Invisalign transfer case. They scanned my teeth again and did everything they could to solve my problem. Special thanks to Tiffanie ( treatment coordinator). She answered all my questions I did above and beyond to address my case. Thank you very much !!!

If I could give zero stars I would. I had called prior to scheduling a consult with them to see if…read morethey could do cash or check without a card needing to be on file, I was told that wasn't and issue if I was paying by cash or check as I do not have a card to place on file. Had the consult and was scheduled for scan of teeth to be able to get aligners made. Was then told I could not start treatment until I had card on file. I explained multiple times I don't have a card and I'd be paying with cash or check. They then try to ask me for banking checking and routing number again explained I asked before even scheduling consult with them if I needed card on file and did record my conversation when I had it with the rep that told me I didn't need card on file. They then try to offer me after maybe about a week of going back and further that I could do 1 set of aligners a month once I pay in cash or check. Uhm no too late. I'm not the one who made the mistake and gave out incorrect information. If someone makes a mistake good customer service is honoring that mistake that was made but obviously here they do not care about good customer service.

AVOID SENESTRARO!!!! I was the victim of identity theft in October. It was a rough week sorting it…read moreall out and getting a new account number, cards, etc... On October 28th, 2024 the day I received the new account info I went into the office to update the EFT info. It seemed all was well. Flash forward to today. I called to make a follow up appointment and they informed me my account had gone to collections. Excuse me? I have never received a phone call, voice message, email, or any other form of communication period. They claim to have called sent emails and letters but unfortunately the inbox and phone records tell a very different story. It's extremely frustrating and disappointing to not only be overlooked but also left to sort out what to do next with my treatment. Both of my daughters have been patients here in the past for orthodontics receiving their full course of treatment, over the course of several years, paid in full with no issues what so ever. In fact last year I encouraged my nephews and sister in law to also seek treatment with these folks which they have also done with no issues. Now I'm left sorting out what do next with this process its a big issue to be sure. I will be sure to share this experience with all my friends and family and those who are already patients should perhaps consider a move to another office for their ortho needs. I would encourage anyone looking at this office to think twice. Their communication is non existent and evidently they have no issue at all creating a narrative that simply isn't accurate and removing you without any compassion or concern for what comes next. I will follow up with what additional steps we take and their outcome. STAY AWAY!

Thank you Dr Draper for giving us an honest second opinion my daughters ortho situation! Great…read moregroup of people and honest!!! HIGHLY recommend:)

I'm nearing 30 and hope to get my braces off in December---but I'm going to be so sad because that…read moremeans I won't get to come back and interact with the AWESOME STAFF! Front desk and assistants are all fun to chat with and of course Dr. Draper is incredible. As far as my treatment goes, Dr. Draper describes himself as a perfectionist and definitely takes special care and attention with each patient. I have recommended his practice to so many people because each facet of this place gets an A+! On the day I got my braces put on, I got a cool little backpack, shirt and water bottle. A nice touch! Need to get wired? GO TO DRAPER ORTHO!

The Dischinger team is always professional and delightful to work with. The quality of the care I…read morehave received at Dr. Bill's clinic has been exceptional. I highly recommend them!

I DO NOT reccomend Dischinger anymore -- this is coming from having 2 kids who went to him and…read moreswitching for my 3rd. Last year his office merged with Dr Sessions bc Sessions is retiring so Dischinger office is twice as busy accommodating all of Sessions patients too-- it is impossible to get appt times before or after school, he has a 3rd orthodontist who sees many of his patients instead of him for check ups (which wasn't approved or discussed with me before this started happening), and he only uses "Spark" aligners bc he is paid by that company to push that product. There are also like 10 patient chairs in the 1 treatment area they have, practically on top of each other with no division between the chairs...so you have no privacy when you are getting treatment, and you hear everyone else's personal health information and treatments, which made me very uncomfortable. The docs hop from chair to chair and spend as little time as possible with patients, it's run like an assembly line. It's a shame bc I like the support staff that work there, but the office has gone really down hill in the last year since the merger.

Dr. Trammell is the best of the best. Not only are the results incredible, the staff and process is…read morethe most efficient I've ever encountered. As an expert in organizational performance, his group is a model of excellence. Very caring people.

From the owner: Our Orthodontic office specializes in comprehensive child, adolescent & adult Orthodontics as well…read moreas skeletal & dental discrepancy intervention & treatment. Invisalign, ceramic brackets, mini-twin metal brackets are available methods of treatment. We employ a scanning system that can eliminate the need for impressions.

I had a bad experience with a previous orthodontist, so I was a little nervous switching. But as…read moresoon as I walked into JFO, everyone was so nice and welcoming. Meeting Dr. Johnson really sealed the deal--he's super kind and made me feel comfortable right away. Thank you, JFO, for making my braces experience so much better! And a huge shoutout to Christina for always being amazing and making sure I never left with any questions.

Excellent experience! My daughter is beyond thrilled with her "new" smile! Staff is fantastic and…read morewe love how JFO continues to give back to the community! :)