Very easy to rent a scooter over the phone and they delivered it to the Embassy Suite Hotel near Charleston airport for us. I ordered 2. Only one arrived but after we called them back it was due to human error. That happens in life. They were so kind they gave us a wonderful discount. I was impressed. We used the scooters for the week at the Sewing Convention we attended. They saved my knees and I was able to focus on my sewing instead of pain. The chairs were well kept. They charged easily when plugged in. The 4 wheel one I requested is very sturdy and does not tip over. The cost is average and great value when you count it saved my knees and the service you get with pick up and delivery. Thank you Willie Conway Barbara is his sister and she helped me on the phone as well. Very kind and patient with me. I would recommend this company in a fast second. Human errors happen but Herbert's Mobility went above expectations to make it right. Thank you so much Willie Conway and Bev Clement. read more

Herbert's Mobility - At the Smocking Arts Guild Of America sewing convention. - Medical Supplies Near Me - Charleston, South Carolina

alan is the primary repair expert guy t herberts mobility. he is amazing person. he has kept my golden recliner on several occasions. he has assisted me via phone calls. read more

I was in need of a new wheelchair charger because of a bad outlet in my hotel who is paying for the new charger. The person at the register was very nice and helped me find a side bag for my wheelchair the price was $150 and depending on what you're looking for the prices aren't bad! read more

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I was in need of a lift chair to raise me straight up. Herbert's was the store that carried the desired Golden brand. Robert introduced himself when we entered the store , and asked us what we were looking for. He spent time showing us the various models and the options available. He suggested I try different chairs to make sure the fit was right. He was very patient and professional leading us to purchase the chair that day. During the 8 week wait (I needed specific options so it had to be ordered) Robert kept in contact with me about the time frame of delivery. Delivery went smoothly and Robert called after the delivery to make sure we were happy with everything.He even offered to come to the house if I had any concerns on how to operate the chair. I had a very positive experience with Herbert's and I will definitely be returning there to purchase other products. read more

I took a friend to this place to buy a wheelchair and a cushion. The man who waited on us was nice but as I went to the counter, the owner was sitting glued to Fox news watching more lies about the Jan 6 insurrection. This made me not want to give them our money, as would any business with Fox news blaring in their store. It is a free country but this is a public place with all sorts of customers, 70% of which will vote with their feet and leave, like I did without making the 400.00 purchase. Because of this experience, I checked with another store on Trolley Rd in Summerville who sold us the exact same chair and cushion for 100.00 less than Herbert's whose mark up is apparently 300%. I would not recommend this store to anyone. read more

We purchased an electric wheelchair for my grandmother and our experience was amazing. Allen met with us and went over all of options. He delivered the wheelchair and taught my grandmother how to use it. I highly recommend Herbert's Mobility for all of your medical equipment needs! read more

I was given this place of business' name by a friend that responded to my question about a local business that carried mobility equipment. Having no prior knowledge about this type of item my wife and I went there to check out the different types of walkers. The owner was in house but somewhat non caring. I tried asking several questions but he never fully answered any of them. I tried paying him with my American Express card and he said he didn't take them. (From that answer I should have know better than to do business with this company. The only walker my wife felt comfortable with was the one for $207. I have a small car and he could offer no help about any disassemble process. I finally made it home and was so disappointed with the lack of enthusiasm, I decided to check Amazon to see if they sold these items.(Usually my first view, needless to say it should have been this time) The same type of item was selling for$52. What a rip off. Be smarter than me check Amazon before buying anything at this establishment. read more

I was very impressed with the people at Herbert's Mobility. They were very helpful to my family. A little over a year ago we bought a motorized recliner with remote control for my father who is an assisted living facility. We did not buy it from Herbert's (but we should have) we bought it from Amazon and it came with a two-year warranty. Well, the remote stopped working recently and even though it was still under warranty the company we bought it from and Amazon did nothing to make things right. My father was very uncomfortable spending all day upright, unable to recline. So we went to Herbert's and even though they do not sell that exact same chair they had a remote that they thought might work. The person at Herbert's showed us how to install it and said if we had any trouble he would stop by after work and install it himself. Now that is really going the extra mile. It worked beautifully and we are very grateful to Herbert's Mobility. Their customer service is wonderful. read more