You see a Nurse Practitioner not a Doctor which is ok in some cases but not others. The staff are…read morenot confident especially with outdated equipment and not exactly cooperative patients. Facility needs a major facelift or new office, chairs are grey and cracked, and the walls of the patient rooms have stick on outdated decals overall the office makes you feel like you walked back into the 90s not in a good way. They do not have a very good patient portal nor do they have electronic patient forms which in 2025 is sad. Do you know how hard it is to fill out a pamphlet of paper work when your sick child is screaming, this sort of paperwork should be sent ahead of time and electronically in this day and age not only will it ease the lives of the patient but office staff too. Needs some more training on compassionate ethical care not again obvious lack of confidence/experience with patients who are not cookie cutter easy stamp and go.

8-28-19 Updating from 3 to 2 stars. Because of an oversight on the office's part, I have to bring…read moremy daughter back into the office, pay additional visit fees, and have them give her an additional shot to ensure she's up to date for the school year. The office received all the info they required of me, but didn't take their time to review and ensure vaccine dates and frequency before giving her vaccines. Not a good first impression on the quality of their work on top of the front desk lacking in customer service. What if instead they misread and gave her MORE than what she was to receive as opposed to less? I wonder what their excuse or apology would look like then...as of right now, my time, money, and my daughter's peace of mind is affected. My son turns 4 and will need shots in Dec. I'll look to find another practice before then. *************************************************** Came in to get my soon to be kindergartener ready for the fall. I like how they sent reminders prior and had me print and fill out new patient docs to give when I arrive. I was there 15 min early as requested, but ended up waiting 5 min or more past my appt time until I walked up to ask the front desk if there was anything additional I needed to fill out before being seen. I had 2 kids with me so maybe I was a bit impatient. Maybe they were busy ‍ There aren't any books, puzzles or toys for the kiddies to occupy themselves while waiting or in patient rooms, but there was a tv in the main waiting room. Maybe for hygienic purposes? Waiting room and patient rooms very clean. The nurses were fine, but I thought they could cater more to the kids when interacting given it's a pediatrician's office, but they did their job fine. Nothing extraordinary. I'm used to getting a slip of paper with my kiddies' stats (I save them), but I could be helicoptering or just extra ‍ I was looking around for samples, but none were to be found. You know the baby wash, lotion, Boogie wipes or anything new coming out... Dr Wells was nice, patient, interacted with my 5 and 3 yo. Walked me through paperwork and made sure all questions were answered. I'll continue to use them bc they are 4 min from my home, but will have no problem changing if service is any less than what I received during my first visit. I'm going to give 3 starts bc customer experience is very important to me along with efficiency (which could use a bit more work)and cleanliness (which they were).

My experience with Dr. Tardy as my son's pediatrician has been outstanding…read more My favorite thing about this practice is that it's not own by private equity and as a result, it feels like they actually care. The front desk people are very nice too. I've had no trouble getting same-day appointments when my son has been sick. I trust Dr. Tardy's medical opinion (which he is always happy to discuss), and I've even gotten some sound parenting advice from him. He is also great with babies and tired parents. I'm really going to miss this practice when I move in a few months. It's one of a kind!

Heritage Pediatrics is truly one of a kind!…read more We've been with them for years, and their care is always above and beyond. During their recent flu vaccine drive-thru--in the rain!--nurses with wet hair and big smiles delivered shots right through car windows with kindness and efficiency (it took longer to fill out the form than the shot itself!). The clinic is gorgeous, staff are wonderful, and Dr. Gibson and his team coordinate care beautifully. Plus, the LEGO Broadway Street display is such a fun bonus for kids while parents check out!

We love Dr Kaldas and have been with him for 11 years. His best interest is always his patients. He…read morelistens, he explains, he cares, and if you don't agree, he will accept your opinion and rights. Staff is great, and the environment is clean and well maintained. Thank you for your hospitality, professionalism and care!

We have been with Dr. Kaldas for 13 years. He's amazing with our children; so kind, patient and…read morecompassionate. He always makes our kids laugh with his fun jokes. Thank you for all that you do, Dr. Kaldas.

My son is 11 months old and we went to go get his formula for his last month (12monthe) the front…read moredesk at WIc refused to issue it and refused to schedule him appt said he had to go through recertification and that was not the case. we went to the Flores location WIc and there supervisor helped us got my baby the stuff he needed and rescheduled his certification appt to after 1 like it was suppose to be . Even when we got here we realized potranco location froze the card and was still doing things on there and that they shouldn't have. The lady at the desk name was Kassandra very rude , not helpful, and should not work with infants and the state if she doesn't have a kind heart.

So far we've been a couple times for routine checkups and have received good service in the clinic…read more I specifically want to call out the central scheduling dept that answers when I call pediatrics. They have provided exceptional service whether it be scheduling, registration, follow-up questions, referrals, etc. They don't push me to use the portal like most other places and instead provide quick and excellent service over the phone.

It's great clinic and Dr Smith is very professional and knowledgeable. It's a small practice which…read moreI love...yes the building may not be fancy like other clinics, but it's impeccably clean. What is the most important is that you get response from the doctor fast with the advice and they are willing to accommodate you for sick appointments and work with you on r/s your well child visits, which is always hard for a full time working parent. Waiting time is minimal, we have been always seen on time. The best Pediatric practice in San Antonio!

I have been seeing Dr. Smith and his incredibly friendly staff since my twins were born three years…read moreago. All of my children receive the utmost care. Dr. Smith is also very knowledgeable and kind. He did not get upset when I as a first time mom of multiples and asked silly questions. Nor did he become upset when I was a new mom again and called at 11pm on Saturday night worried about my newborns possible dehydration. He even offered to come and open the office on Sunday morning should the baby need it.

So I normally take my babies to the Little Spurs Pediatric Urgent Care off 151 but I had to bring…read moremy daughter here because they were the only urgent care open. First they tell me I was under-dosing her for fever/pain and they gave her more. Red Flag 1. The main problem was when the doctor told me she could give her antibiotics JUST in case I wanted too. Red Flag 2. Antibiotics nowadays are dangerous to take and can cause more harm than good if something else is wrong. They have a notice at the little spurs that they don't prescribed antibiotics unless it is absolutely necessary and here is this doctor just prescribing them to my daughter as a "precaution" she said. Why does she need antibiotics if her swab test came back negative for strep and flu? And to top it off she wasn't even able to get a good look at the back of my daughter's throat because my daughter was kicking and screaming. All she said she saw was that it was a little red. They gave me dosing chart because I kept telling them and it's questionable. Every doctor/nurse/clinc that I have been to has always told me to go weight. My daughter weighs 36 IB so on the medicine bottle it says 7.5ML BUT they say it's 10ML. Are they making up their own?? Idk. I'm very particular when it comes to my kids care and I would get a second opinion as soon as you're able to if you decide to come here at a last resort too. Then the doctors attitude was all moody, short, and bothered by all my questions that I was asking her. I don't remember the doctors name but she had a heavy accent. GOOD LUCK. Here is a dosing chart they gave me and a dosing chart her pediatrician gave me as a reference.

My husband brought my son in to be evaluated after he had fallen a couple feet from a jungle gym on…read moreto his arm. Dr.Salman took X-rays and proceeded to point out several areas on the X-ray to my husband that quote "were chipped and fractured". My son was wrapped up in a sling and given a referral to meet with the orthopedic surgeon. We weren't able to get in with the surgeon for a couple of days during which time I had to take off work since my son's daycare didn't want him to come. At our appointment with the orthopedic surgeon, she took more X-rays and stated that there was no fracture, chips, anything. He was fine. We reported our situation to the board. It greatly concerned us that a physician who works with children daily was unable to recognize a fracture, or lack of on an X-ray. Fractured limbs are common in children so I'm curious how many other families this has happened to. We feel the doctor is incompetent and could never trust any diagnosis made at this facility.

I can't say enough nice things about this office. Everyone is so nice, the office is clean and the…read morebest part about it is they always have time to see you. Dr. Leiloglou is so patient and you can tell he truly cares about the kiddos. We've been dismissed from 2 other offices for delaying vaccines, and I have peace of mind that this office won't do that to me. I wish everyone's kids could go to Wonderkids

We're happy here- staff is great at building rapport with my kiddo and helping him feel…read morecomfortable. I also appreciate the "sick" and "well" sides of the waiting area!

As a new mommy I'm very happy with Dr Donnel. He takes his time to explain anything we are…read moreconcerned about, which means yes you might have to wait a little longer to be seen but to me my childs health is Worth it. He also Has offered different options for treatment and really does care about his patients. He never Force's you to do what he says just because he's a doctor. But explains every scenario and outcome. Very Happy having such a caring pediatrician.

Friendly staff, very patient with children. I would have liked if I received the intake paper work…read morethrough the mail or had received it through email to have it filled out ahead of time. I was a parent showing up with 2 toddlers who had a short attention span, so that would have helped.