Everybody in the office was nice and friendly. The test were thorough and the lady who gave it to…read moreme was pleasant and informative.

l have been a customer in NC Hearing Group for 9 year. Dr. Baldwin, President,…read more Doctor of Audiology and his clinic provided me best high quality services. Whenever my aid have problem they provided the rapid and high quality repairing services free until now. I do know how many times I visited the clinic and received his services until now. I can't hep to say this is one of best hearing aid service provider and trustable clinic.

Excellent experience at Duke Otolaryngology of Raleigh today. I went because I was experiencing…read moresome minor ear pain after I had a cold. I got an appointment right away; wait time when I arrived was reasonable; from the front desk staff to the nurses and physicians, everyone was personable, friendly, professional, efficient and highly competent. My visit far exceeded my expectations, I highly recommend this practice - would give it more than five stars if I could!

These doctors are very wonderful. If you are visiting this site for a review on care, they take…read moretheir time and are much more flexible than any that I have seen. Yes the parking deck and trying to find the building is difficult so please follow the direction to arrive 30 min prior to find your parking and location. Due to all that, there are wait times. It's not really an issue when you factor in the above said things. I understand.

I had initially gone to Raleigh Hearing when I got my hearing aids. I was initially impressed. That…read morewas more than four years ago. Recently, I needed to have my aids reprogrammed. I called another provider here in Chapel Hill, as they were so close by. I was told they would service them, as they serviced Starkey for the life of the hearing aid. Also I was told to bring my wife in, so they could better adjust the aids for her voice. They actually had no intention of helping me with my existing hearing aids, but rather, went straight into a sales pitch, and it became apparant that they wanted my wife along so they could increase the effort. I was not happy. BUT- I went back to Raleigh Hearing and Tinnitus Center as a result. The help I got there was excellent. They tested my heaing, gave me an honest reccomendation, and repaired part of the problem with my hearing aids. We ordered the remaining parts necessary to get them fully up to speed. No sales pitch. No false representation. Just solid professional assistance. I will not go anywhere else again. I can promise you that.

My primary care doctor gave me tinnitus. I came here and saw Dr. Jenkins. She was patient, answered…read moremy questions and sold me a sound therapy device. BUT... even though my frequency hearing test was only 5 days old and I'd given her a copy of the results, Dr. Jenkins gave me another test, anyway. (Are the doctors here required to follow set procedures no matter what?) Ever since that test, I've been worse than I was before I saw Dr. Jenkins. Once again, I've trusted a doctor and been worse after I saw her than before I did. I do NOT recommend Dr. Jenkins or the Raleigh Hearing and Tinnitus Center to help with tinnitus.

I am so thankful to Now Hear This Audiology. It is the best practice around and has the most…read moresophisticated technology in the country. My audiology care is second-to-none. The team uses a special technology from Germany to program the hearing aid (no one else in the country has it!). The precision of the device makes me forget that I have it on. They did a custom mold of my ear canal so that the device fits perfectly. As a younger person with hearing loss, I needed an easy, discreet, flexible solution. Dr. Griffin spent so much time with me customizing the hearing aid settings to allow for different performance levels at work and social situations. If you have hearing loss, you know that different levels are needed for driving, concerts, movies, conversations, the gym, etc.,. He also gave me helpful advice (little tweaks to my normal routine) to minimize the impact my hearing loss could have otherwise caused. The care extends from Dr. Griffin to Dawn who manages the office. Dawn is caring, warm and friendly. She always makes me feel so welcome and at ease, and goes out of her way to accommodate my needs and schedule. I feel grateful to have such a caring team so close here in Raleigh. I've worn my hearing aid every day for 2.5 years now and I've never had a problem with it. I go in every few months for check ups to see if I need a few tweaks to any of the settings since my hearing loss in degenerative. I get thorough attention every time I go in and believe that is why the device is performing so well and has lasted so long. No one that I come in contact with ever seems to know I have a hearing deficiency or that I wear a device. You can't see it unless I point it out. My colleagues had no idea until I started taking it out in front of them at work as proof that I had a secret defense against their bad jokes! ;) Go see for yourself why Now Hear This is the best practice in the area!

Dr. Shopovick, an audiologist, conducted a hearing examination. I was told that I had normal to…read moremoderately severe hearing loss. They suggested hearing aids which cost anywhere from $4000-6500! Everyone in the office was very pleasant and professional. I decided to get a second opinion at Costco where the most expensive aids are $1700. Lucas, an audiologist, conducted a second hearing examination. He recommended that I come back in 3 years and get tested again, but at this time I was not ready for hearing aids.

As an adult, I have had numerous sets of tubes placed in my ears due to dysfunctional Eustachian…read moretubes. They continuously have fallen out in very short periods of time. My ENT in Greenville, SC referred me to Dr. McElveen - Carolina Ear & Hearing Clinic for a procedure that takes cartilage from behind the ear and places the tube in which allows the tube to stay in. This procedure is done under general asnesthesia. It was very convenient because Dr. McElveen comes to a Greenville, SC ENT office once a month. Dr. McElveen and his staff are very professional. I would highly recommend Dr. McElveen.

Dr Johnson and everyone in the office are amazing. Every Audiologist, P.A., Nurse and everyone in…read morethe office are so helpful and caring. They are all very sensitive to the needs of their patients. I have a bone anchored hearing aid and standard hearing aid. I also have multiple issues with ear infections and other difficulties. They have always been very accommodating and helpful.

Watch your wallet when you get care here. I saw Dr. Calloway for what was about the most mundane…read moreissue ever. He looked up each nostril for less than 10 seconds total. I was surprised to find out that in addition to nearly $200 for an office visit, I was charged $336 for a "nasal endoscopy". What's next? Charging for tongue depressors? I called the office and left a message. No call back. Left a message in MyChart. No reply. Got a call from billing, paid for the office visit, and asked that they check on the $336 charge. No follow-up. I called the billing office to ask what was happening. "Oh, we'll send this to the customer care team. You'll have to wait 30 days for an answer." No info from "Customer Care". 3 weeks later I get a bill marked "Final Notice". I'm moving my care to Duke.

Just had my deviated septum fixed by Dr Ferguson and he did a fantastic job. He is a very nice and…read morevery informative Doctor and always has a smile on his face when ever I see him. His staff is amazing and very helpful and got me in and out very quickly over all a great experience. I recommend anyone who is having any breathing issues to go see Dr Ferguson!

I didn't get to see the physician. Called to make an appointment and the receptionist was very…read moreshort. I was going to continue making the appointment until short became rude. This did not make me feel very or comfortable. First impression of the practice wasn't ideal so I chose not to make an appointment So I decided to call back and got a different receptionist. She was great. The visit was great. Dr and nurses made me feel very comfortable. Will continue going.

I do not go to the doctor on a whim. In fact, given the choice between a crawl through a mile of…read morehot coals and visiting a medical facility, well, break out the BBQ sauce. Still, sick happens, so when I was finally fed up with years of sinus infections, I ended up at Carolina Ear Nose & Throat. I found the examination (if you'd like to call it that) brief, and the doctor really didn't seem to want to listen to what I'd been going through. He simply decided I HAD to have a cat scan (which my insurance would not cover), and then we'd "talk options." I felt rushed through and not "heard." And when I found out my insurance wouldn't cover the cat scan, I decided to chalk it up to experience and move on... then, I got their bill. It was, excessive. For taking a "brief" medical history and looking up my nose for 10 seconds, excessive to the extreme. I contacted them, asking if this was my out of pocket after insurance, and I was assured it was, however they would be happy to accept payments. Fine. I made the first payment last month, and was about to make the second one this month, when I saw they had marked me "past due" and were mentioning collection! I immediately paid them off and hope this is the end of it. In the end I feel like they were more interested in spending my money on tests and less about helping me get better. At least for me, this was not a place to find solutions to my sinus issues.

I was referred to this business by Tru Hearing which works with my Humana Medicare Advantage Plan…read moreand offers $999 per hearing aid rebate on premium hearing aids. I visited Hearing and Audiology Services in Raleigh, NC on March 29, 2022 to order my first set of hearing aids. I told them I preferred rechargeable hearing aids and were shown the Signia brand which I did not know at the time I ultimately ordered them. I was told I could only get the discount of $999 per ear on the premium level. I then paid for them in full of $2,098 on my health care credit card. The hearing aids arrived approximately two weeks later. I was fitted, went back a couple of times during the trial period for adjustments. I asked the doctor on my last visit to complete a reimbursement form for my hearing aids which she completed. At no time was I told the hearing aids actual cost were valued at $7000 per the Tru Hearing customer service rep in August 2022 or I would never have ordered them. Especially if I had been told I would not get back money for the purchase. In addition I found out shortly before speaking to Tru Hearing customer service that this business had tried to double dip on payment by submitting a request for the amount of $2,098 through my Humana Medicare Advantage Plan. The request was denied. As any one else had a similar experience with this business? I am upset that this business smiled in my face while acting in my opinion in an unscrupulous way by not telling me actual cost of the hearing aids and then trying to be paid twice for them. I am also concerned because their client base seems to be senior citizens and they may not be tech savvy nor take the time to review their monthly health plan statements to see if there was an attempt to be paid twice.

From the owner: We are a locally owned and operated audiology practice in Raleigh, NC. Our hearing and audiology…read moreservices include a free screening, hearing aids, tinnitus treatment, earwax removal, a full diagnostic evaluation, and custom earmolds, earplugs and musician's monitors. If we determine you need a hearing aid during your evaluation, we will help you select from a wide variety of hearing aid brands and styles. Additionally, we offer hearing aid dispensing, fitting and repair services. Our independent full-service audiology practice is conveniently located in the Shops at Falls Village in North Raleigh. Contact us today to schedule your free initial consultation and hearing screening.