Both of my grandmothers go here and they have had great experiences. One of my grandmothers got…read morehearing aids that do not need to be removed. Highly recommend

From the owner: Expert care from an Audiologist. Complementary hearing test and demonstration of the latest…read moretechnology.

Great customer service and good repair on my hearing aids. Easy to find. Will re turn do future…read moreneeds.

Unbelievably amazing! My husband and I were in from California and his hearing aid stopped…read moreworking. Thought he just had to spend the rest of our vacation deaf! We stopped by unannounced with no appointment thinking there's a 1% chance someone could help us. Dr Stapleton was so helpful and lovely. We left a few minutes later with a working hearing aid. Wish we could give her 100 stars!!

At this point: The…read moreleft hearing aid is not charging The right hearing aid won't communicate with the app, so its charge is unknown. There has never been any discussion of a refund of some kind. To quote Dante "Abandon all hope, ye who enter here".

Excellent care from knowlegeable, personable, and patient audiologists. I recommend them highly…read more I've worked with and trained a variety of health professionals, so I can usually spot the good ones and the not-so-good ones pretty quickly. All of the people I've dealth with at UNC Hearing and Communication -- the audiologists, staff, and trainees -- have been top notch. I strongly recommend them. They also work with all of the prescription hearing aid manufacturers, so you're not limited to devices from one or two "house" brands as with some vendors. Choosing and programming hearing aids so that they are right for you takes time, skill, and patience. UNC delivers on all fronts.

I struggled with prescribed hearing aids for over a year and rarely wore them, even though I was…read morehaving trouble hearing. Then I found Dr. Carroll, who made adjustments to my hearing aids, which made them much more comfortable, and helped me learn how to use them properly. Recently, I purchased a new pair of hearing aids from her and am extremely pleased with how well they work for me. It's wonderful to hear well, and it's also great to have the bluetooth capabilities--answering my phone, listening to music and podcasts. I greatly appreciate her professionalism and kindness.

This is the second set of hearing aids Hearing Solutions has provided to me and both sets have been…read moreexcellent. Though the cost is high (and my business does not offer a rider to cover hearing aids), the benefits have been worth the expense. As a high school English teacher, I am constantly confronted with a wide variety of student voices. Some are easier to hear than others, but having hearing aids has made that task all but incidental. Over the past ten years, I have had a renewed life in the classroom because now I don't have to strain to hear students with soft voices or hear students from across the room or in a crowd. In addition, my personal life at home and out with friends has been improved significantly because of my hearing aids. I can now hear what's being said in conversations, both in the quiet of my home or in the noise of a party or restaurant. I have also received great care from Hearing Solutions when I've had the need for followup appointments or had a hearing aid in need of repair. Knowing all of the ins and outs of both the mechanics of the hearing aid and the vagaries of company repair policies, Hearing Solutions has helped me navigate anything and everything related to my hearing aids.

This is a poorly maintained office. There is no audiologist on staff, so appointments can be…read moredifficult. The secretary only makes this problem worse with her incompetence and passive-aggressive attitude. I am seriously regretting my decision to go with Miracle-Ear hearing aids since the administration and follow-up is so difficult to deal with. I had to give up making or changing the appointment on line and finally went to the office to make the appointment in person-this was in early August for an early September appt. When I showed up at the appointed time, the very lame secretary said I was "not on the books" for an appointment...it was with her that I had made the appt in person, but she persisted. I blew a fuse and had to leave the office without seeing an audiologist, who was not there by the way. Incredibly bad office and appt making experience.

Husband made apptmt for 6/4/24 at 2:30pm. The day before the apptmt they called needing to change…read moreit to 3:30pm. No problem. At 9:22am - the day of the apptmt- he received a message from Nancy that they needed him to come in at 3:00pm. No problem. We showed up at 3:00pm and was told he was supposed to have arrived at 2:30pm! Hubs handed his phone to the receptionist so she could see the message and she said "Oh, that was from Nancy and she isn't here". If this office isn't organized or intelligent enough to keep an appointment straight, we aren't comfortable trusting them with his hearing. We left and now will make our purchase elsewhere.