What a horrendous experience…read more December 2024 we left my husbands truck for 7 days and scheduled a detail. The detail was poorly done so management offered to re-clean it and refund the charge. May 2025 we left my car for 10 days and scheduled a detail. We called the day after we left to make sure everything was all set, since we had to leave my car at the airport and not at the park and wash (they were closed by the time we got to the airport). They said they had the car and they'd get it cleaned. Great. We arrive to pick up my car after our trip and they can't even find it. After 10 min of searching for my keys, the shuttle driver decides to ride around their lots with my husband to try and find it. Lo and behold, it never got cleaned while we were gone. The guy was apologetic and encouraged us to call the manager on Monday. So we did. After a few days of various excuses as to what happened, and different stories from each person, we're told we can come in on a weekend and have it done for free. Both ended up being lies. No weekend would actually work for them - so we scheduled for the week of July 4th as I'd be on vacation and wouldn't need my rig for work. Arrive to drop off my car on 7/2 and we're told the detail won't be free. Had we known this was going to happen, we would've gone elsewhere. Especially considering the place is totally out of our way. After a lot of back and forth with my very angry husband, the rude kid at desk and the manager Tammy, I agreed to pay a discounted rate and to pick it up the next day. The next day comes and I walk in. The kid at the desk immediately calls for the manager, Tammy. Tammy tells me there's an additional fee for pet hair. They claim I never mentioned that their would be hair in the vehicle - which was also a lie as my husband and I had stated throughout our many conversations with both people that my vehicle is used for business/there are multiple dogs in my car every single day. I laughed and said whatever. Paid $280 for a detail (including tip) and walked out. The best part? The detail job was absolute garbage. Definitely not worth what I paid OR the headache of dealing with this company. Half the car is clean, and the other half isn't. What's clean was so fully coated in oil that it's like a slip and slide. They also left my car unlocked in the parking lot over night. This place might be OK to just drop your vehicle off at while you're on vacation - but if anything goes wrong, I can imagine they'd be too helpful. Definitely save yourself the headache and get your car detailed somewhere else. Pictures of both mine and my husbands vehicles immediately after being detailed. I'd be embarrassed to send vehicles out like this.

Helpful, and considerate. Service was prompt and as promised, even at off hours. Came home to a…read moresparkling clean car. What is not to like.