We had the most professional and respectful experience with this funeral home. As someone that has…read morelost most of my close family members, I unfortunately have quite a bit of history with funerals. To say Ralph provided excellent assistance is actually an understatement. Ralph is amazing, and made sure to go out of his way to ensure every part of the service and burial was perfect. Any hiccups we ran into he took on instantly and made them disappear. The facility is beautiful, their services are top notch, and our family and friends were well taken care of throughout the entire process. I can't thank Ralph and his staff enough. Everyone there is lovely...Mamie, Courtney, Dan, Mike, Alice, Hank...I'm sure I'm forgetting some but just know the staff is marvelous and they work so hard to make this part of your loved ones life as seamless and easy as possible. I will, and already have, recommend this funeral home to anyone I know in this area. Their dedication to their work is truly appreciated. Thank you all from the bottom of our hearts.

Very easy to work with. Out first meeting was informative. We chose to purchase prepaid cremation…read moreservices for both of us. I am confident this will make it easier when one or both of us passes.

purchased prepaid cremation services for my father. As we finalized the arrangements following his…read moredeath a balance of $87 was due. when we gave Jenna Picou the credit card she proceeded to charge $1505, which was the full amount of the finalized arrangements. she immediately said "oops I charged you the full amount." then we were told the refund cannot be issued until the cremation center receives the proceeds from the prepaid insurance which she sold him and for which the cremation center is the beneficiary of. Absolute fraud! Still waiting on a refund. Stay away from this place.

The staff at Lane Funeral Home were so friendly and made planning the service for my husband as…read morestress-free as possible.

As an Ambassador and Director of Public Relations here at Lane I can say that it is always an honor…read moreto serve the families that entrust our staff with their loved ones. My family has always used Lane Funeral Home and to be a part of this wonderful family of compassionate staff members truly gives me the utmost respect for the history that Lane Funeral Home carries as the oldest operating funeral home in Chattanooga. Always from the Heart

The Cody family was amazingly kind & gentle in the worst time of my life. Money was tight and they…read moredidn't press me to spend more than I could afford. The Companion staff that came to our home to pick up my wife were very helpful and quiet; making the best of a horrible experience. They handled the paperwork and dealt with the legalities so that I didn't have to fumble through it. I am so thankful that the Cody's were there to help me survive with my mind intact.

Zero communication. Can't get a death certificate. Will not return phone calls. I would not…read morerecommend.

During a time of loss I felt cared for by the wonderful staff. I would highly recommended and thank…read morethem for helping through such a difficult time in my life.

Recently I had the opportunity to visit Heritage Funeral Home in Chattanooga to plan for the…read morefuture. I met several staff members there and all were very friendly and accommodating. I wanted to plan for my funeral and pay for the cost to not have that burden placed on my loved ones. I met with their staff Teresa and Stephanie and they worked with me making my plans as to what my final wishes were. Every aspect was covered so I know there will be little to nothing left for my family to do. I dreaded making my plans but Teresa made this so very easy and I felt extremely comfortable with my final wishes. I recommend Heritage Funeral Home and Teresa Barnes for making a difficult situation easier.

My family recently needed the services of Heritage Funeral Home. They were very kind and very…read moreaccommodating. They made a very difficult time a little easier. They are very professional and very respectful. My family is thankful. Katie Fleming Miller

While on one of our road trips to Chattanooga, Noel, Tony and I decided to check out their oldest…read moreCemetery Forest Hill. I put the address into my GPS app on my smartphone and we located the cemetery on a hill in an old residential part of town. The cemetery is very large and beautiful. Full of crypts, statues and markers. I love to go to cemeteries. Sept 2015

One of the most beautiful cemeteries ever! Spring flowering trees were breathtaking and the…read moretopography was gorgeous!

Received a call from the new owner of Rico's. He was very nice and is going to take care of an…read moreissue i had with my last purchase. i'm very appreciative.