My mother has been yelled at, no showed on, non consistent care, they make up completely fabricated…read morethings to refuse care, when their staff is this incompetent ones. The very first nurse that ever came out was so mean, I actually felt threatened in our own home, she answered the phone speaking so hateful to other patients, we kept trying to give them a chance but to be honest it just got worse. They will offer one time to come, then if you have a doc appointment they will not come around your schedule at all. However will state you refused the visit when it's your wound care doctor you are seeing. My mom has very bad wounds that will possibly have to be amputated soon... and this company has done nothing but make her wounds worse with the lack of care they have provided. They are required to give written notice and when I called to ask for that... I was yelled at by Shawna, and told to do her wound care myself... which I HAVE NOT EVER DONE, nor have I been educated by their company to do. We also never received any wound care supplies, I asked and begged nu to supply us with the correct wound care supplies and was refused constantly. I sure hope they have not been billing Medicare for supplies we are not receiving. I can not believe this is the way people are treating the elderly who are sick, and need care, at this company. I am beyond upset and have spoken to my attorney regarding this as they did not take the legal steps to drop my mothers care. If they drop your care, don't call and ask for anything cause they will just yell and hang up on, luckily I have that conversation recorded! If I could leave zero stars I would. I am her advocate; I'm all that she has... I can not imagine how she would be treated if I was not here. That is truly how bad, and unprofessional this company has treated my mother, we sat by and said nothing at first,.. but as soon as I started asking questions and requesting things they should legally be required to do... we were dropped! I sure hope for all their other patients sake they get it together and treat others a lot better than we were treated. I have no other way to express these things than on here since NO ONE WOULD LISTEN TO ME BUT JUST YELL when I called.

i recently joined this firm due to another home health not complying in a business like manner,…read morelittle did i know ''i jumped out of the pan and into the fire!!!!!!! the aide just stop showing up, don't come in, nor call the next day the same, i call her no answer, so i call the agency to see what is wrong?? they don't answer , i wait now a week has past i call again no answer!!! what kind of agency is this that don't call their clients back, answer phone messages, or anything?? and when they do call he says you are not the only client!!! i know this but would it have hurt to see what was really going on you know i stated that the aid is no longer showing up??, and i need help, he says i don't have no one for you, what about just answering my call ''to busy with clients'' uuuummm '''i am a client too !!!!!!!daaaaah!!! he then says due to covid-19 they have been busy ,i told him it is covid-19 ''for everybody!!!!!!!!!!!! not just you guys, i would not , recommend them to no one no care or concern

Dr. Lillian and her staff run a great private care giving organization! If you are at home and need…read moreANY help with a loved one I highly recommend you schedule a free consultation to see if they can help. Whether you or your loved one needs medication management, assistance with bathing/eating, or just a companion. I recommend Seniors Helpers!

I am writing this review for the location in downtown Ft. Worth on Morphy Street. Kammie the…read moredirection and Billie the assistant manager are very caring and have an amazing staff. I highly recommend the downtown Ft. Worth location of Good Life -- it is not as pretty and in the country -- but the care here is most important. It is better to have your loved one taken care of than ignored and sitting in a pretty yard looking at trees. This was a hard decision that I had to make and I am very happy that I did. Caroline Vigilante for Vernon Johnson "Pop"

Excellent staff who go above and beyond. Before Lonestar, we used a different home health company…read morethat was assigned by the hospital, after my dad had a stroke. That company's aids were nearly useless and caused my mom (my dad's primary caretaker) more stress than not having any aid at all. The second time my dad was hospitalized, I researched and called around and decided to try Lonestar. I encouraged my mom to give it another try. Lonestar's aid (Marci) and nurse (Dorothy) are exceptional. I would give them more stars if I could. They do an amazing job caring for my dad and have reduced my mom's stress enormously. They are incredibly helpful, caring and hard working which is not easy to find.

From the owner: Nationally ranked TOP 500 home health agency that is committed to the delivery of high quality,…read morecompassionate home medical care by nurses and therapists, designed to fit your individual needs.