Dr.smith is hands down the best Orthepedic Surgeon. He is…read morevery caring and listens to your concerns. He Will answer all your questions you have. He Helped ease my fears that I have before my surgery . Knowing I had him on my side to care for me made it so much better. If you are ever in need of an Orthopedic Surgeon go see Dr. Smith.

I'm beyond disappointed with Precision Orthopedic and Sports Medicine. My son had a scheduled…read moreinjury appointment Dr Robert Bayless-- we arrived early, filled out all paperwork, and then sat for over 90 minutes with no update, no apology, and no sense of urgency. When I asked the front desk if they would accept a patient who was 45 minutes late, they said they don't even allow someone who's 15 minutes late. Yet somehow, it's fine for them to make us wait endlessly. That's not just inconsiderate -- it's disrespectful. I understand that some patients take longer than expected, but this level of delay and poor communication shows zero respect for the people waiting. Doctors expect patients to value their time, but clearly don't value ours. Completely unprofessional. Precision needs to do much better.

The office staff are friendly BUT the person that handles calling you back (especially regarding…read moresurgeries) is lacking in concern, attentiveness and care. Now my doctor, Dr. Schott is the bomb! He is a great guy, VERY friendly and cordial and has a great bedside manner. Highly recommend him! Some of the medical team at the Irving location are a little short ( rude ) which is not what you want when you are dealing with an injury. You want someone who at least acts like they care.

If you are not with 0.1% body fat and "look fit" don't bother coming here. The doctor will note you…read moreare fat and overweight without having a conversation and dismiss you with no care. This is why I quit trying to get care. Pointless. Office staff has no energy or care either. They looked miserable.

There team of staff and doctors are amazing here! They are very professional, efficient with time,…read moreand get you the care you need to get on the road to recovery. I love that they have screenings like xrays onsite to make the process quick and easy for patients.

This poor review has nothing to do with the medical care at AOA, but reflects the poor office staff…read moreprocedures. We were contacted two months ago and told that my mother had overpaid by $300 and that a check would be mailed to her in 30-40 days. They verified her address. Now it has been over 60 days. I called the office today and was told that it was still being processed, "you know, they have to verify the mailing address, print the checks, and sign the checks, but they are really behind." I cannot imagine that it takes that long to process a check once you already have verification of the mailing address. The office clerk also said that there were many patients in this process. Really? How is that you overcharged so many people? If I owed a payment to AOA, I'm sure I would be penalized if I was more than 60 days late with the payment, but I doubt we will get any interest for AOA holding my mother's money for months. And, State law and Texas Medical Association requires that repayments of overcharges be return within 30 days to the patient. This is very poor office management for AOA.

Great staff at both the front office and the PT team in Irving…read more Unfortunately, my experience with billing is the reason I'm not leaving 5 stars. First, I was charged a no-show fee for an appointment with a PA that I never scheduled. Second, I was charged a no-show fee for a Monday PT appointment during a major ice storm, when schools were closed for multiple days and the City of Irving Police Department advised residents to stay off the roads. Most businesses, including grocery stores and banks, were also closed. If the clinic had used its texting system to clearly notify patients that appointments were still being held and that no-show fees would apply, that would be different. But expecting patients to travel in unsafe conditions without any communication is unreasonable. Because of this billing approach, I'll be continuing my care elsewhere.

Initially everything was great. As soon as I decided to go…read morewith another provider due to benefits with my employee. Some employees started acting unprofessional and making me wait longer apparently in purpose. Today, a week after I had to get a copy of my X-ray myself because they didn't send it to the provider even if they called. Had me waiting over 40minutes to get a simple resolution , when the office was completely empty when I arrived and they kept taking calls in my face and attending anyone that came after me. I literally had to stand up and ask the lady as she seemed to completely forget about me even if I was in front of her. Unfortunately couldn't get her name as I had to introduce myself when checking in as they both was ignoring me when walked in. Pretty shitty overall, I understand we all about our business as I take care of one myself, but lack of empathy and respect is unacceptable. Leave extra 1 star for the good people working in the back as they did help as much as they could. ADDITION TO THIS REVIEW THE INCOMPETENT LADY COULD SEND ME AN EMAIL WITH MY IMAGES SINCE MINUTE ONE BUT DECIDED TO PASS THE BALL AND ACT STUPID UNTIL THEY HEAR ME LOST MY NEW APPOINTMENT AND NOW I WON'T RECEIVE SURGERY IN 3 MORE WEEKS. AFTER THEY SEE ME DESESPERATED AND IRRITATED SHE DECIDED THAT IT WAS A GOOD TIME TO LET ME KNOW THAT SHE COULD SEND AN EMAIL!! If you're reading this you deserve to be fired and lowkey find another style of work as your customer service is shit. Will not be back and will not recommend a place that supposed to care about your health and not your money.

Dr. Movva treated multiple tendon and ligament injuries in my ankle. After wearing an Arizona brace…read morefor the past 10 years, I have been out of the brace and doing great 1 year after treatment. Recently went back to treat both knees, lots of improvement already! Looking forward to getting my old self back!

This is my second round of stem cell and 3rd round of PRP. Dr.Mova is very knowledgeable and the…read morestaff is very friendly. I'll continue to come back for refresh treatments as it has been very effective for me.

Dr. Won operated on me over 12 years ago and my back has never stopped hurting. I can't feel my…read moreleft leg or the ball of my foot. I've never been the same again. Don't let him touch you!

This man is a butcher . I am sitting in another spine hospital trying to fix what he has done to…read moreme. This man stood over my bed in recovery after my surgery and told me sorry the cage he used in my back was too big so he forced it damaging the nerves in my left leg and foot. Which gets worse every year. When I asked him about the pain and hard to walk he said oh you will get used to it. I can't even mow my yard or vacuum without pain. He also damaged the nerves in my boss's back. Don't use him please. I have to give a star to post wish we could do minus stars.

I am extremely happy with Dr. Muncy. When I first moved to the area, my primary office sent me to…read moreanother Ortho and that guy was so laid back and unconcerned for both my husband and I... he gave my husband an injection and then said probably PT but he did outline a plan or anything and my his and had knee pain for quite a while. MRI showed something but I can't remember all I know if the doctor's attitude lacked. A few months later, I called and asked if he would recommend a couple of items to help with my husband's knee pain and I wanted my FSA to cover it and he said he "didn't necessarily recommend" the products so he wasn't willing to help me get them. I was like, ok getting another doctor... that is how I came by Dr Muncy. Dr Muncy listened to me, made some recommendations, confirmed my left knee was probably hurting because it was over compensating for the right knee and then wanted to get me out of my pain in my right knee. He offered a plan to have a steroid injection now and then order Synvisc and when I was ready for it, it would've waiting in the clinic for me. I have osteoarthritis. He was very gentle giving the knee shot and didn't hurt me, took his time, then we went over the plan again and that was it. The reason for the 4 stars is because his office staff wanted me to handle the order of the medicine. Well the pharmacy wouldn't authorize with insurance and for 8 years I have received these shots and the office ordered through insurance and called when it was ready I don't know why they didn't want to take care of it but it took three calls to convince them how to get the injection medicine from my insurance. It's just time consuming to have to take time out to call and get it worked out. If the office staff is able to handle this order I will for sure update my review as I was really happy with the doctor.

They did my hand surgery when I had no insurance. Very grateful .But no insurance no rehab. I'm…read moredisabled now. Hand usable but limited. Yes no insurance limited care. Now I have Medicare so let's have office visits for no apparent reason. No treatment and no rehab but let's see you in office. Why?

Dr. Honig has been my doctor for almost four years now from a hip injury that occurred when I was…read more35 years old. Yesterday May 14th I finally had my hip arthroscopy for a torn labrum and FAI. Dr. H has been amazing through this whole process. He has listened to me. He encouraged me try non-invasive treatments first including Injections, physical therapy, weight training which gave me 4 additional years of use after the injury. We went year by year and month by month and eventually decided given the pain and the work I had done without enough improvement that ultimately surgery would be the best option . Dr H is always cool, level headed , explains things , listens and doesn't rush. You decided together a plan of care and he follows thru. On referrals etc. My surgery went amazing yesterday. My pain is well controlled and I am well on my way to recovery thanks to Dr . H and truly his whole staff. The office ladies have been amazing !!! Jessica who schedules the surgeries, Briana and Gina, who answered my multiple text messages. And got issues figure out for me quickly. Dr. H's nurse (I am not remembering her name) is always so kind and down to earth. The sweet ladies who answer the phone and you check in and out are great also. Truly I have had a great experience in a not great situation and I am thankful for my medical team at all star orthopedics and would recommend them to anyone. Side note all star was referred to me by a 30 year old friend of mine that had double hip replacements and loved their experience also !!

My surgery was set up for February 16th. Unfortunately that was the peak of the winter storm that…read morehit Texas. I know getting new dates locked in for all the patients was difficult. LaDonna pitched in to get my surgery scheduled and communicated frequently to keep me up on the status. I appreciate her extra effort

This is the group we saw but at the Telecom Garland location. 1st visit after a referral from PC…read more I want to share the young lady who made the appointment was amazing, customer service 100%. Took all information to check insurance and followed up before our visit. The physician was okay being in health care over 45 yrs I have a very high bar for caregivers. Office visit was efficient.

While Dr Reddy was nice, the office is not attentive. They do not return calls promptly and have…read morehad the results of my daughter's MRI for 5 days, but we still haven't gotten a call with the results.