Our salesperson was Maddie Chapman, very polite. Closing the deal Jeff Cobb took over, closed on a 18x76 Mobil on 1/12/2026, to lower the price we agreed to install the AC ourselves providing Heritage Housing Provided a match set., Home was delivered on 2/10/2026 home came with 4 Ton outdoor unit and NO A-Coil, a call to Jeff and on 2/23/2026 gives a 3-Ton A-Coil. (Cannot undersize the A-Coil to the outdoor unit). Multiple Calls/Texts back and forth between Jeff and Maddie no Resolve. 3/13/2026 my father and I go up the office and try and resolve this. Jeff is back-peddling about having to supply a correct sized coil. at the end of the discussion, he said that he would call Durham supply and take care of the problem on 3/16/2026. on 3/17/2026 Jeff's last text stated he was still awaiting a quote, "Note: I called Durham and Johnstone supply and got quotes while on the phone." Texted, Called or Emailed Both Maddy and Jeff near Daily from 3/17 to 3/24/2026, no response via text or email. I've also left voicemails to no response. Also still waiting on the schedule date of when the checklist items are going to be resolved. That Crew is at least in communication with me. Buying a New Home shouldn't be this much of a Hassle. Feel Free to call me and correct this problem as I'd like to move into my home soon. 918-649-5107 or 316-619-6570 read more