The noise level for doors shutting, sirens, and other things kept us awake most of the night. The…read morefood was not good. BUT the worst part was how bad the floor shook and that the furniture all leaned greatly towards the center of the room(336 and 337) see pictures and videos below. When we told the staff one said I will let maintenance know. So we told someone else and they said ok. I also tried to buy 3 waters, which as Honor members I should have been given water. The waters were $3.50 each. He tried to charge me over $15! When we said good morning to staff they would just look at you.

The service was nice and the breakfast was nice. It was all nice and hot and they had a good pool.read more

For someone who travels for 10 months of the year.. it's not very often I come across such a great…read morehotel! Shayne is very personable and the cleaning staff is seriously so kinda and they actually clean! It's so refreshing to feel at home in such a small town! I will only be staying here from now on!

9/10 stay! This place was exceptional. Friendly staff, good choice of breakfast items and taste…read moregood. Coffee was fair. Beds super comply. Linens clean and soft. Dove soap amenities. Cannot say enough about this place. Highly recommend. Family vacation with kids. Great AC.

Had a really comfortable stay here! After a longer drive from the airport, was welcomed by the…read morefront desk who were very friendly and helpful. I checked into my rook which was comfortable and very clean, and had a great night's rest.

Carmen Rayford exceeded all my expectations when she moved my reservations back one day on each day…read moreof my stay due to my error. She showed that she cared and had a positive attitude when I was doubting it was going to work. Very professional and personable Balance. Very well done, Ms. Rayford!

Facilities were nice. Our room had the bathroom sink outside the toilet and shower area which I…read moredid not like, but the people who work here are top notch and super friendly and helpful.

I booked the jacuzzi room for one night for me and my husband. I got a call around 4 pm the day of…read morethe reservation asking if I was aware of a $100 CASH ONLY deposit for the room. I was not. I was informed that it was "on the website somewhere." I investigated and there is a drop down that you can click at the very bottom of the page of the reservation summary. It's labeled hotel information and is completely separate from the deposit and fees drop down. It states, "Guests living within a 50 mile radius of the hotel will have an additional $200 per stay authorization or cash deposit that will be released upon checkout if no damage occur." I've stayed at other hotels that required a deposit, but never had I needed to provide one in cash. There is absolutely no reason for it. We had to stop off at an atm to get the money. The stay itself was fine. The jacuzzi was nice and everything was clean. The bed was comfortable and it was pretty quiet. The bed has a metal base so if you bump it there's a terribly loud noise. Breakfast was pathetic and there wasn't much to choose from. The icing on the cake was when we checked out and wanted our deposit back. Housekeeping checked our room and there was ONE washcloth that had some brown coloring from us wiping out the residue from the bath bomb we used. The hotel attendant asked, "What happened to the towels?" As if they were ruined or something. After I explained she seemed reluctant, but she did return my money. She also made a snide remark about my signature being "interesting" and that "no one will ever steal it that's for sure." What? I don't recommend unless you want undue hassle for a mediocre experience.

We were in Searcy for a graduation and had at great experience at Microtel. Jordan at the front…read moredesk was super helpful and kind every time we interacted with him (If you're reading this Microtel, he deserves a bonus). I loved all the kitties outside, they were a huge plus. Thank you for your hospitality!

Newer hotel. Pretty nice rooms. Very clean, and great price. The breakfast is pretty bad, like…read morethey should just try, or stop altogether. Our room had a door to the neighbor's room, with no lock on their side. My kid unlocked the simple knob lock, and walked right in their room. I'm sure they have no idea, and I'm glad on this side, behind this subpar lock. It's a shame really, because the hotel is nice, just missed the mark with this safety issue.

According to the front desk, this hotel is suppose to be upgrading its properties. I can't believe…read moreI stayed for 8 nights and hated every minute of it but it was already prepaid. Upon arriving to the room I was met with cockroaches. The front desk said they just sprayed for bugs and housekeeping must have missed vacuuming them up. So DISGUSTING. They removed the "door latch" and even though I asked for it to be put back on, they refused. Not safe at all and I even voiced that to the front desk. The furniture and carpet both had stains. The desk was missing its drawer. The sliding glass door was kept lock with a bar holding it closed. Not safe, anyone could break in. The breakfast buffet was the same all 8 nights. The gravy from the biscuits was like water. They could have at least changed it up a little. Overall, I would never ever stay there again. I would have given this hotel zero stars.

It's clean, comfortable, and quiet. Those are my main requirements for a room. The front desk…read moreperson was amazing, even recommending local restaurants. My only complaint is the lack of power connections in the room. No USB, and no easily-accessible outlet near the desk. I found it to be excellent for the price. If I need to stay in Searcy again, I'll come back here.

Great stay! I had no problems with this place. Imma trucker, and it fitted my needs!!!read more

What a Piece of shit company. Parents came to visit me I booked the room online. My mom has been…read morefighting cancer and like to bring our little Weimar dog. The website states $20 per night for dogs. We dropped the dog off and left to go to dinner the clerk called and stated they didn't allow dogs.We left in the middle of dinner to go pick her up, she called the cops and the owner told the clerk to not refund any money. I spent $300 for 3 night stay and walked in the room for 10 mins to drop her off. The cops said they have had multiple problems out of the hotel and I showed them the policy's where it says super 8 allows dogs for $20 per night. The owner called the clerk and told her to tell the cops that they want a no trans passing filled against me. They refused to refund any money and told me it wasn't their problem. Such a sad pathetic company and poor customer care and service,

Very clean rooms and comfy beds. Will stay here again next time I come to town. Great price and…read morestaff were great.

If I could do a lower star I would!! On first night of check in, there was sewage in the bathroom…read morefloor. IMMEDIATELY informed the front desk, they gave us a TOWEL for it, and said they would check it out the following morning. It was late, and we said alright, expecting it to be taken care. The following day i was in the room the full day and no one came to check on it, but had plumbers in the two rooms to the left of the our room. our Room was never once touched by house keeping, and we had to go to the front office for new towels DAILY after they made sure we brought the appropriate numbers of DIRTY towels back to them. we had already given them close to 500$ for the stay plus 50$ deposit, and a pet deposit of $125. needless to say, we were broke after paying all of that and had no means to go anywhere else. We booked through booking which has given us the run around since then. Finally today booking says that we need to contact the property our selves. So we did, and we're straight up lied to about OUR experience by the so called "property manager" Val or bal, whatever her name was. She said we NEVER ONCE complained on the property, then proceeded to say that they knocked and knocked and knocked and knocked (her words not mine) on our door the day after our complaint to see if we wanted to change rooms. They said we REFUSED housekeeping in our room, all lies and honestly disgusting to be to told that your experience just didn't happen. The "property manager" is a very rude lady. I would not stay at this hotel!! They lied to booking .com as well, ignoring their calls until finally we reached out to the property today. if we could have changed hotels at the time we would have!!!!

We went through our T-Mobile hotel reservation site, it let us book 3 people in a room for a king…read moresize bed and a sofa pull out, I received a phone call and the manager at first said no more than 3, then when I got there I was told only 2 adults could stay and I would be charged an extra $10 He put us on the 1st floor which was a good thing but put us in a room with 2 queens. The breakfast was nothing to speak of, no protein at all, the next morning it was the same items, nothing added. The vending machines had only fabric sheets in them, no snacks. Not the best I've stayed in, but have been in worse.

Rude staff and i think they live there ! No breakfast or pool as advertised. Place stinks ! Move on…read moreto your next option don't waste time here!

Very dirty not clean stains on all towels…read more............. Bath not cleaned stains on sheets and cockroaches

I have to say it was VERY dirty and the boss was very mean we were checking out and he stared…read morescreaming and yelling that we had to pay more and we only stayed there 1 night cuase we were tiered of driving and we needed sleep I hat it I hope it get shut down