1. Heritage Manor

    1. Heritage Manor

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    Monterey Park, CA

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    Heritage Manor

    4.2 (50 reviews)
    Closed 9:00 am - 5:00 pm

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    Heritage Manor Reviews in Other Languages

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    Review Highlights - Heritage Manor

    Michelle (not sure of her last time), the social worker, was my first point of contact at the facility.

    Mentioned in 8 reviews

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    Live Oak Rehab Center - Meet our dedicated Rehab Team! Passionate professionals committed to guiding you every step of the way on your journey to recovery.

    Live Oak Rehab Center

    4.0(20 reviews)
    2.4 mi

    I'm entrusting both of my parents in the care of Live Oak Rehabilitation. The staffs are friendly…read moreand very supportive. The management is always ready to listen to my concern and suggestion. They make sure my parents receive the best care possible. I commend the open communicate chanel of this facility. It's the deep connection and strengths that transform any challenges into a productive and rewarding experience. It's very important for me to have a peace of mind knowing that my parents are well taken care of. I'm deeply grateful for all Live Oak Rehab is doing for my family.

    My husband was admitted to Live Oak Rehab on July 18, 2025, following a right total hip…read morereplacement. Upon our arrival, we were warmly welcomed by Moly. I was initially worried that our insurance might not cover the services, but she reassured me and clearly explained that everything was authorized and covered by our provider. We were extremely satisfied with the care he received. Everyone--from social services staff like Gigi and Ruby, to Armando (RN), the physical therapists Allen, Ritz, Nancy, and the rest of the nursing team--was dedicated and kind. The facility is consistently well-maintained by the custodial staff. I would absolutely recommend Live Oak Rehab to anyone in need of a supportive and welcoming place for recovery."

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    Live Oak Rehab Center - Convenient and accessible parking available for all visitors, making your visit with us as easy and stress-free as possible!

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    Pine Grove Healthcare and Wellness Centre - Petting zoo event

    Pine Grove Healthcare and Wellness Centre

    4.4(40 reviews)
    3.1 mi

    My family member never wanted to be in a nursing facility. We were not able to provide the around…read morethe clock care she needed at home and decided to give Pine Healthcare a chance after our first tour. Mandy and staff were welcoming and cheerful every time we visited, which was everyday for almost 3 years. The facility was always clean and fresh. My family member participated in all their daily activities with Brenda and Wendy. She was reluctant and shy at first but they became people she looked forward to seeing everyday. They became her family. They watched movies, painted nails, did crafts, exercised, played games, and cooked together. Her bedsheets were changed daily and her room was cleaned and disinfected daily as well. The cleaning staff is amazing. They were always happy to do their job. Nurses and health staff came in to see her frequently...oftentimes just to say hello and check-in. The nurses communicated with our family on a regular basis. They would check in to see us when we visited and always reminded us to feel free to reach out for anything we needed. We also got phone calls to inform us of any changes that were to come up. The staff at Pine Grove Healthcare changed my entire family's view on nursing facilities. They made our family member feel at home. Thank you Pine. We are forever grateful.

    Pine is a small, clean facility that treats their patients with a personal delicate touch. It…read moredoesn't have the disconnected, worn down feel that many nursing facilities have. It feels more like a community then it does a long/short term care facility. We were consistently able to get updates from the staff as they were easily accessible & there was always open communication. They always included us in the plan of care. My aunt & majority of the family was fearful and reluctant to have her in a nursing facility initially. Pine became her home until she passed. Both she and we appreciate the kindness, nurturing embrace, and patience of the staff that accommodated her personality. She stopped asking to come home after she adjusted because they took such wonderful care of her. She was terrified of losing her bed ! Mandy was our lifeline throughout this roller coaster battling with health issues and always made sure my aunt was taken care of. We were reassured knowing she was under the care of staff at Pine & are forever grateful. They really changed my aunt's life & gave us peace as a family. Thank you Mandy- we could not have given my aunt the best years of her life at the end of her life nor allowed her to lay to rest in a dignified way had it not been for you. Pine was my aunt's home & the place that held our last memories of her.

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    Pine Grove Healthcare and Wellness Centre - Lobby

    Lobby

    Pine Grove Healthcare and Wellness Centre - Front Lobby

    Front Lobby

    Pine Grove Healthcare and Wellness Centre - Clean Hallway

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    Clean Hallway

    Monterey Park Convalescent Hospital

    Monterey Park Convalescent Hospital

    4.3(56 reviews)
    0.1 mi

    MPC staff provide exceptional care with genuine kindness, compassion and professionalism. Everyone…read moreon their team shows up ready to serve with angelic precision - special shout out to Bi, Gloria, Maria, Gladys, Lupe and José. You all represent well and bring much needed peace of mind/heart during a trying moment. THANK YOU!

    I would not recommend this convalescent hospital to families caring for loved ones with dementia or…read moreAlzheimer's disease. My father stayed at this facility for approximately one month, and during that time it became clear that the staff lacked sufficient training and experience in managing patients with dementia-related behaviors, particularly sundown syndrome. On one occasion, I received a phone call at 1:00 a.m. asking me to come to the facility because my father was awake, talking, and bothering the nursing staff. About two weeks later, I received another call at 5:00 a.m. with the same request. During that call, I was told that if I did not come in, they would transfer my father to another facility. As a family member, I understand that caring for dementia patients can be challenging, but these behaviors are common symptoms of the disease and should be expected in a facility that accepts patients with dementia and Alzheimer's. It was concerning to feel pressured to come in during the middle of the night because the staff could not adequately manage his condition. My disappointment continued after my father's discharge. The discharge coordinator, Ms. Wang, informed us that she would submit the paperwork to begin the IHSS (In-Home Supportive Services) application process on our behalf and told us we should receive documentation within one to one-and-a-half weeks. After 1.5 weeks passed without receiving anything, I contacted her and was told she would look into it. When another 1.5 weeks went by with no update, I personally visited the IHSS office to check on the status of my father's application. To my shock, I was informed that no application had ever been started. As a result, we lost three valuable weeks waiting for a process that had never been initiated. Had we been told the truth from the beginning, I could have submitted the application myself and avoided the delay. Families caring for elderly loved ones already have enough stress without being given inaccurate information that affects important support services. Overall, my experience was extremely disappointing. The facility demonstrated a lack of preparedness for dementia patients and failed to follow through on important discharge-related responsibilities. I hope management takes steps to improve staff training and communication so that other families do not experience similar issues.

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    Monterey Park Convalescent Hospital
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    Heritage Manor - rehabilitation_center - Updated July 2026

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