Only game in town and the electric has worked very well. I've never had a problem. They've always…read moreworked very well and it goes out very rarely.

Magic Valley is a terrible company! We scheduled an…read moreappointment with them to shut off our power IN ADVANCE. We had our solar company come from San Antonio to finish a solar project and Magic valley said oh well who cares you scheduled this we can't get out there. Even though that morning they said they would come: They never came! Obviously they don't want us going solar. Obviously they are liars and Completely unreliable. This company is absolute trash and it's annoying that they are our only option at this point,

Worst company EVER!! It is so unfortunate that we can only get service from only one company…read more It's been three weeks and haven't gotten connected yet. Installation was approved by city before I called. They keep passing the ball between their staff, and keep promising a supervisor would call me back, then they LOOSE NOTES on my previous calls. I even emailed ONEOK, Inc., their parent company. I'm just about to call the news to expose them as how terrible they are. I AM FURIOUS!! This company just does not know how to conduct business. TERRIBLE!! I gotta give credit to the staff, they are very courteous, but it stops there. Notes are lost, calls are not returned, promises are broken every single time.

As one of the largest libraries in the United States, I was so very well pleased with this…read morelocation. Plenty of parking, well kept grounds, and a beautiful expansive library on the inside. I got my library card very easily, and was greeted and treated very nicely by the circulation staff. There's also a weekend vendors market right out front of the entrance doors and it's pretty well done, too. I spent my time in the computer lab working on a Canva project, but I will definitely be back to enjoy some of the other services especially just the open spaces and lovely light coming in from outside in the open study area areas.

Visitando una biblioteca principal en el Valle del Rio Grande…read moreVisiting a main library in the Rio Grande Valley (2 of 2) I had to spend about 1.5 days in McAllen, Texas, which is one of the bigger cities in the Rio Grande Valley, along with Brownsville and Harlingen. If you look at what you can do in McAllen, their main library, the largest one on one level in the United States, will be on that list. I asked myself how that could be ... and in McAllen. I had to take a look. The answer to that shows how it gets 5 stars from me, with one star for each word in the following phrase: "Walmart Becomes A Stupendous Library" I did not know that until I got here and asked if the library was built from scratch. I learned that it was not. A Walmart that was no longer operative was repurposed to become the city's main library and, in so doing, became the most spacious one-story library in the U.S. of A. Overlooking the aesthetics of McAllen's main library branch, which is hard to do, the library does everything very well. The collection is vast, with stacks in every direction. In between the stacks are pleasing seating areas and broad expanses of tables, all under excellent illumination. There is a very large children's room and some of its features are humorous and innovative. In fact, art installations throughout the library are clever and interesting. Upon walking in, there is a large tech center with computers and other available features. There's even a small cafe' from which I was able to get some tasty, small, and nicely priced desserts after having had dinner. Even the restrooms are spacious and kept in excellent condition. That everything looks new(er) goes without saying. While I didn't need as much service as I needed at Brownsville, where I handled the technical matters I needed to attend to, the staff was definitely pleasant. They answered my few questions and seem proud to be a part of this progressive library. The main McAllen library's repurposed exterior is also very pleasing to look at. Built into the outboard side of the covered auto canopy is a water feature that drips into a fountain. Additionally, there is an adjacent glass tower that changes colors, which is much more commanding when it's dark outside. The parking lot, with entrances off of a main artery, is capacious. If all this wasn't already making for a very good vibe, I had an experience that was a first and really funny, at least to me. As I was walking back to the car in the parking lot, an obviously local woman comes careening around a corner and rolls down her car window to frantically and excitedly ask me if the library was still open ... in Spanish! With a baseball cap on, I don't think she got a good look at me and, being in the Rio Grande Valley, she must have assumed that whomever she spoke with would speak Spanish. She got lucky. I took my collegiate Spanish courses very seriously (since they were usually comical and good fun) and responded with, "Creo que esta abierta por quince minutos mas." At this point, some Americanized cadence might have filtered through, she looked a little thrown off, and she then landed on a parking space. And, here, I had taken Spanish electives with the hopes of one day visiting Spain and Argentina. A few decades ago, speaking Spanish to someone if you were obviously not Hispanic could have been seen as patronizing, especially if the person doing it was one of those "dos cervezas por favor" types of idiots. Things keep changing and now I feel that more people in America welcome your speaking Spanish to them. This definitely appears to be the case in the Rio Grande Valley. I turned on the ignition to the car, howled with laughter at what just happened, and drove off. Most people, especially if younger, go to the library to get something done. Someone who doesn't have to get something done may go for the enrichment it provides. I can't imagine anyone needing to have their teeth pulled to go McAllen's main branch of their public library. Even just reading about it and the record the McAllen main branch holds, I didn't need to come here. I wanted to come here. And, if in this area, or even in and around South Padre Island, I will probably make a special trip to this unique library just because I want to.

Here's a public service announcement for being vigilant about checking the bills you have on…read moreauto-pay: Today I logged into my Hino Electric account to check on my bill and see my monthly usage. The amount due was showing as $505.26. On a one bedroom apartment! I called and was on hold for a long time, only to be told it was a typo on their end. My ESIID Charge should have been $4.19 but whoever entered it incorrectly typed $431.13. Come on- 3 and 9 are not even close to each other on the keyboard. Plus, $4.19 is three digits while $431.13 is five digits. As soon as my contract is up, I'm switching companies. Although I have been happy with their low rates for nearly 3 years, I cannot accept a mistake of this scale. Gross negligence like this can have devastating consequences. What if I didn't have enough in my account to cover it when it debited the amount? Check your accounts! A small human error can have a big impact. UPDATE: I checked my credit card statement last week when I went to pay the bill (a few days early) and they ended up charing me the full $500+ dollars even though they said it was their mistake and they would remove the charge! I wish I had logged in to check it sooner, but 16 days had passed since our conversation. I went round and round with customer service who assured me I had been issued a $431.13 credit on my account. You don't overcharge a customer HUNDREDS of dollars then instead of fixing that issue before posting the charge (8 days AFTER I initially spoke to them) post a credit to the account. The woman told me the credit would allow me to not have to make payments for the next several months. My contract is up in 1 month. Completely unethical. It's basically like I gave them a $500 interest-free loan. Long story short, they were unwilling to charge back my credit card until 5-7 "processing days" had passed. This would mean an additional $500 would have sat as a balance on my credit card across a billing cycle. And of course, I could accumulate interest on that. I called my bank and disputed the charge as fraudulent. Since it had been more than 15 days since I initially spoke to Hino, my bank was able to contact them and get it taken care of within minutes.

Horrible horrible horrible…read more The cheap rate is not worth the potential problems $45 fees Terrible customer service Save yourself the headache and choose someone else Just google them. You will see