I think a lot of these reviews have to do with when she was with Lakeside Physicians. That had…read morenothing to do with her. Dr Hicks is very straightforward and I love that about her. Even after she had helped me, she reached out to me to follow up to make sure i was doing good. She is always very prompt in refilling my prescriptions. She has even helped me in saving money on prescriptions, I would highly recommend Dr Hicks.

Nance Hicks was recommended by a friend after she had a wonderful experience. I did not look on…read moreYelp for reviews due to the personal recommendation, which is unfortunate, because I could have avoided what happened today. My appointment was scheduled for 10 am. I received a call at 9:40 am asking if I needed to reschedule or would arrive and I told them that I was in their parking lot and looking for their facility. It turns out I was in the next center over, so I told them I'd be right there (1 minute away). I walked in and was told that my appointment was cancelled because I was late. I told her my appointment was at 10. She told me I needed to be there at 9:30. This was news to me. I told her that I drove 30 minutes to go to the appointment and she did not care. She informed me she had a large stack of paperwork for me to complete and I could reschedule the appointment. I told her that I would not consider a reschedule. My husband called and spoke to a manager who promised to call me. I'll update if she does. Fun Fact: They were running an hour behind (according to the receptionist). So, was I cancelled just to help alleviate some of the delay in appointments?

So went in with broke arm, due to snowstorm lol they acted fast set it and had me out fast and…read morefixed right up. They did awesome job from start to finish Kyle, Heather, Kim and Dr vira did amazing job. Highly recommended That was five days ago Went to surgeon today and they did their little x-ray things and come out and said that they were extremely impressed with how Dr. Vira set my arm back and that I am not gonna have surgery. That normally with brakes like this surgery is required, but he did such a well job setting it back in place that everything is healing perfectly fine and they're not changing a thing.

My mom is here, we were the first resident at the home, they just opened up and her doctor…read morerecommended the place. I live in Tennessee and actually drove down to Granbury to do walk-thru at several other facilities, some of those were nice, some not-as-much. I actually recommended another facility since I didn't know of Mercy Homes at the time. Through some errors in communication with the family, I ended up driving back to Granbury from Tennessee to specifically do another walk-thru at Mercy Homes. My mind was already made up with the other facility, but I wanted to entertain the idea so I came down. Boy I'm glad I did. There are some major major bonuses to this place during the walk-thru that I really liked and appreciated. A.) My mother is very in tune with nature and likes being outside, the other facility I was looking at didn't really have that option. And the version of it that they did required nurse intervention to allow the resident outside to the porch if desired. That's not the case here, there's a secure back-yard that my mom has full access to, and now they are putting up gates to allow resident access to the adjacent house (which is being opened up as the next home in this complex). She can go out there whenever she wants to, and will be able to securely go to the next house as she pleases. No place I went to offered any level of this openness. B.) The staff ratio is outstanding, of course we were the first resident, but each home will have just a few residents with 24/7 staff on-site in that home. My mother was rather 'complicated' when she got there, attempted runs and escapes, and the staff dealt with it fantastically while adjusting medications. They got her balanced out and she was back to being my mom again! I have a feeling that other facilities might have given up on her and just tried to get her to rest. I cannot stress how appreciative I am that the staff here took the time to figure out what my mom needed, they found it and she's now doing great! C.) My mom absolutely loves it here now. She still have pretty obvious dementia, but she's happy now and laughing about it, having as good a time as she can while dealing with this disease. She told me she's worried about being kicked out now since she's doing so well, I told her that's not going to be a problem and not to worry about it. Lol. She loves the staff, they've become friends and legitimately likes hanging out and living at the house. Family came in last week and we all went by to pick up mom, went out to dinner, Bob's on the Square for karaoke night, and a movie. At the end of the night, she's telling us she wants to go back home to Mercy. The staff has no issue now with all this. Absolutely astounded to see the turn-around in my mom, she still has her diagnosis, but she's now living life again and enjoying it. Seriously, you are doing yourself and your family member a disservice by not having this place on your shortlist. When people figure it out, these rooms are going to go fast. SUPER glad we got in at the beginning.

The workers are caring and the houses are very clean. They get 3 meals a day along with snacks.read more

I cannot speak highly enough of the care and compassion provided at Alvarado Meados Nursing Home…read morefrom the moment we chose this facility for our loved one, the staff has consistently demonstrated professionalism and warm and a genuine commitment to the well-being of their residence special things to you Dzenana the Director who's leader ship sets the tone for such a positive environment she is always approachable responsive and clearly dedicated to both the residents and their families their passion and attention to detail ensure the facility run smoothly and it's evident in every interaction and in the smiles of the staff and residence. The love and compassion Dzenana showed my mother with dementia when she had a dementia episode brought me to tears, thank you Dzenana for your love of people and God. I believe we have found my mothers for ever home!

I would like to share our incredible experience with Alvarado Meadows Nursing and Rehabilitation…read morefacility. Our loved one with Alzheimer's needed urgent placement in a memory care unit and the staff at Alvarado went above and beyond to help our family. I have never met staff with more compassion and sympathy. Dzenana the marketing and admissions coordinator and Latifou the administrator traveled to Ft Worth late Friday evening to evaluate our loved one after hearing our story and arranged for her admission that very day to get her out of the hospital where she had been placed in a bed in the hall for 4 days. We did not arrive at the facility until after 10pm, Dzenana met us there to help us get her admitted and answer any questions we had. She stayed until after 11pm and was so kind and comforting during the whole process. This alone is extraordinary, but we found out during our conversation with her that her brother was graduating college the next day at 8am with the party afterwards being held at her house. This angel sacrificed her time and attention for us and put our needs above hers. The entire staff we have encountered at the facility have been amazing and our loved one is already recovering from her traumatic experience. We have experience with a previous facility that discouraged family members visiting/staying for a few days after admission and discouraged use of cameras in our loved one's room. Dzenana said we were welcome to stay and visit as long as we wanted and also mentioned we were more than welcome to place a camera in her room. That speaks volumes about the facility. I would also like to mention that our family dropped in without an appointment to view the facility and were welcomed in for a tour with no hesitation. We were able to see residents participating in activities and spoke to several current residents that were pleasant and happy. I can say that they have been taken over by a different company recently. I see the other 1 star reviews and assure you things have changed.

At the moment there is a change in upper management, so everything is hectic. There are some…read moreamazing nurses and CNAs who are employed there, but the care that is truly needed is not being met due to staffing shortages. Also the pay rate needs to be increased, as the saying goes...you get what you paid for... the current employees are not being paid what they are worth. They do the best they can, which is all they can do.

Best of care for our mother. Dedicated staff. Caring…read more Attention given to the needs of each person.

Dr. Pool has been taking care of my two athletes for years! My kids are healthy and pain free in…read moretheir activities thanks to the care of Dr. Pool. He's the best there is! Appointments are easy to make and they work with you to make it fit your schedule. The ladies in the office are amazing - helpful and extremely friendly!!! We love the entire team at Joshua Chiropractic!

My whole family loves Joshua Chiropractic! The staff are all so kind and helpful. Dr. Pool has been…read moreadjusting my firefighter husband for over a year and my husband says that Dr. Pool has "saved him"! He has also been adjusting my 6 month old infant since 1 month old and he loves it! Thank you thank you thank you!!

Clean facility. I worked with both physical therapists (Matt & Kaela) and have nothing but praise…read morefor both. The manager seemed to have more tricks up his sleeve to get you back to functioning. I really had a very very positive experience. I had shoulder surgery.

This doctor has demonstrated the lack of basic care for a person with chronic pain. He discharged…read moreme without ever seeing me because I made a complaint about my care I was receiving from him and the office. Instead of trying to resolve my issues he just discarded me. I have never felt so unseen. I am still left in pain. Maybe he needs to retire. It is obvious that he no longer cares about his work or the current patients under his care.

I've been using Dr Phillips for pain management for several years now. The quality of care that I…read morereceive from him is excellent and caring. The Office staff are always professional and cordial! I sincerely recommend Dr Phillips and his Staff!