Arrogant Butt Whole!…read more I went to this Dr twice, on my second visit for a UTI, he put me on an antibiotic that was way too STRONG! It tore my stomach all to pieces. I was bloated, I couldn't eat, I had constant heartburn and an over growth of yeast/candida. I had to go back to him within days of starting the medication, when I told him all my symptoms and that he gave me an antibiotic that I could not tolerate, he became Angry and told me to go to the ER if I needed help. I ask him if I have to go to ER for help, what do I need you for? He fired me as his patient, charged me for the visit and did NOTHING to help me, I had to go to my gastroenterologist for help!

So much for being a Geriatric Physician with compassion he's nothing but a pill pusher for the…read moreelderly! Using the term Smart Pill when discussing my 92 yr old Mother's dementia issues and saying is will cause diarrhea so don't let her slip and fall on it if it happens isn't a joke it's disgusting! He thinks he's funny well his not when you're taking to a daughter who's been caring for her Mother for 17 yrs! My mom isn't a joke or any either patient looking for a dependable geriatric doctor! We are looking for compassion and superb care for the last years of loved ones life! He says just up the dose of her meds she'll be fine she'll just sleep the rest of her life away! Then said put her in a nursing home if I can't handle the work they're good at it! Biggest idiot I've met here in FL for a Physician wonder how he would feel if it was his parent! Stay far away from this guy! I'll stick with her doctor in CT at least they do their job with brains not laughs! Disgusted Daughter

Nice staff, clean office, had a great experience would recommend to anyone looking for a primary…read morecare doctor or as a walk in for a sick visit.

The absolute worst general practitioner I've ever been to. Once they didn't cancel and I showed up…read moreat 8:30 and they weren't there. I was throwing up for years and the nurse kept playing doctor instead of referring me to a GI doctor. I had to go to a different doctor to get a referral to the Mayo Clinic, for which my symptoms were serious enough for a 3 week admission. Now they abruptly cut off refilling one of my prescriptions with no warning and didn't call it in temporarily despite the fact that I had made an appointment. I will be finding a new GP.

I have never had anything except excellent service from Dr. Criss and her staff. Sometimes I need…read moreto wait a bit to see her. That is OK. She takes the time she needs with each patient.

The Service was bad! I had waited for 15 days for lab…read moreresults that I had requested twice. Still no Lab results 3 weeks later. The staff and Dr. Cathy Criss never called to inform me of anythong.......Oh well , insurance paid. They don't Care about Me!

I have been seeing the nurse practitioner in his office, Camille Cabrol and she is wonderful. She…read moretook her time at every office visit and addressed any concern that I might have had. She is very compassionate and listens to you. I would highly recommend her.

We had to leave the practice because we couldn't get ahold of anyone when we need to. It doesn't…read morematter if it is an appointment, nurse or billing. We have excellent insurance and have never had a denial. We received a $200 bill for a Telehealth follow up after hospital stay. I have called billing, in Tennessee 7 times. I left a message once and asked them to check the diagnosis code the Doctor used. The additional 6 times I held for 18-22 minutes and just when you think you are going to be transferred to a person, clink, the end. Of course, we tried to get into dr before hospital visit, visited an unrelated walk in twice, over two days for treatment and then the hospital stay. The office was called over three days, with no response until the 2nd voicemail the 3rd day. Dr Luis Casonava is a caring, knowledgeable doctor, who takes the time to listen to his patients. His nurse is great. His office staff while in the office are all pleasant. The problem seems to be not enough office staff to answer phones, check in patients, make appointments and check patients out. I was told this by office staff. The problem seems to be a billing department in Tennessee, where you can't get ahold of anyone. Bayfront Health Medical Group owns the practice now.

I finally got to see Dr Papola and she was amazing. I'm not sure what was going on at that time…read morewith the office staff, maybe they rehired a new manager but I didn't have any issues once I went into the office.

Highly recommend....the ladies at the front desk were not sure whether or not they would/could…read moreaccept my health insurance (from Wisconsin)....THEY made the necessary phone calls to find out that yes they did accept my policy:) Even with the insurance questions I was treated by PA Ruland (who was also very pleasant and professional) and out of there...with a prescription...within 90 minutes. Again I highly recommend and will definitely go there again..if necessary.

Been a patient here for several years. I had a scheduled appointment with a specific PA, I made it…read more2 months ago. I showed up on time. Sat in the lobby for almost an hour past my appointment time while they helped at least a half dozen people who had walked in after me. At about 10:15 AM, I got an email telling me my appointment was cancelled and that I'd need to reschedule, WHILE I SAT IN THE WAITING ROOM. I am going to skip the details, other than to say I never saw my PA, she was AWOL from the practice, one person telling me she was scheduled off, the other telling me she didn't work there and never had. Dr. was not available - out of the office until October. Office manager was not available - hadn't come to work yet, at 10AM. If there was a way to give negative stars, I'd be doing that right now. Already found a new practice to see, they're finding time to fit me in Monday.

Dr Nord saw me for the first time since I've been going to this practice.... It's April... I saw…read morethem first back in September. She was not thorough. Had almost no knowledge of my records... was reading my reports from other doctors while I was sitting there. She was rude, talked over me, made excuses for a wrong prescription sent in for me, just a total messed up situation. There was absolutely no reason for me to have gone today to her. Unbelievable waste of time!!!! Only giving 1 star because I cannot give NO STATS

I have been waiting to be call n the lobby for over 1 hour. Inefficient staff. They should change…read morethe way they are giving the appointments , then the patients won't have to wait so long. Time is valuable!

STAY A WAY!!! If I could give them a negative I would. They charge you twice and refuse service if…read moreyou don't pay right then. We turned them in to The Department of Agriculture and Consumer Services for forcing us to pay a bill that was over 7 years old and was paid, but my husband didnt know that when they were refusing to see him. They do not care about anyone, just the money. Very bad people.