Poor service and denied they put directional tires on wrong with dealer pictures as proof. They…read moresaid it was impossible and the dealer lied after I had to have it towed due to not being able to go over 20mph. Great value on the tires though.

This place has honest people with fair pricing. When my go to shop was overwhelmed and couldnt get…read moreto my vehicle in time, I found this place and honestly like them more than my go to location. Highly recommend them - its not a fancy shop with all the fancy displays etc... but they do great work which is what I need!

I was in a real pickle and the staff at Southern Tire Mart on Hardy came through for me big time…read more They solved my problem with friendly service. The staff went went way out of their way to assist me and I highly recommend this helpful and professional place!

I had a six tire install on my motorhome. Received a call from Curtis at 0830 telling me he was on…read morehis way. Got here sooner than I expected. Curtis was quick, professional and knew what he was doing. I couldn't have asked for more. Thank you Curtis and thank you Southern Tire Mart (Hattiesburg) for employing such a great technician!

Very friendly staff and extremely helpful. Bought a complete set of tires at a great price and they…read moreinstalled them quickly.

Since I've moved here to Mississippi, I've taken my car and my wife's car here. I am very impressed…read morewith their professionalism and the quality of work that they do. I would highly recommend them to anybody.

I was a long time customer of Sam's Club for tires. I tried these guys about 4 sets of tires ago…read more(I'm kinda the family car go to guy). I will only buy tires from them going forward. They have "old school" tire store vibes, like back when shops tried to help the customers. Prices are fair and work is professional.

The service here is second to none! I have had excellent experiences with 98 Tire Service and…read moreRepair. Lamar is outstanding! S. H. Simmons

Thy always give the beat service, very thoughtful advice. Patient with me as a customer.read more

My whole family has used Tire Trax for many different car issues. They are Honest, reliable, and…read moregood people that will work hard for you while not charging an arm and a leg for their service. I have been to a few different places in and around Hattiesburg but none beat the customer service and prices you get at Tire Trax.

From the owner: Auto Repair, Custom Auto Work, read more

Took car for 1 tire, University put wrong size tire on, took back couple times because TPS sensor…read morewas on, University said not their problem, Honda dealer realized they put on wrong tire, Cost 800$ for right tires at dealer and diagnosis of issue, university is crap, don't go to these people. How can you be a tire shop and not know you put the wrong tire on. Morons

Brought vehicle in few days ago to have tires installed. I walked out to speak with the guy in the…read moreoffice who was very helpful from the start explaining how I needed new Lug nuts and why I needed them. They were pricey.. I was then greeted by an older gentleman with one eye closed. It appeared he injured his eye and juices were coming out of it. Very disgusting. He proceeded to jump in my face, screaming and yelling because I had an issue with the price. He told me I could take "my sh$@ down the road." I paid and started to leave when the One eyed man got loud again and would not let me leave showing me this price and that price, honestly I didn't hear much of what he said due to the fact of him grabbing me and pulling me into the office. It was uncomfortable and I didn't know if he was going to try and harm me or what. I finally was able to slip away, and won't be back. I was about to start bringing my fleet of work vehicles here for repair and maintenance but unless this squinty eye man is gone, I will not return. Do your business a favor; get rid of the one eyed man. Unless you don't like customers? As he will surely run them off .....

Really friendly staff. Took me immediately and said that I could wait while they checked out my…read morenoisy tire. They noticed that I had lifetime alignment so they aligned it while I was there. Seems like there's always a Firestone in whatever town I'm working, so I'm glad that they have my trucks records in their system.

Every step of our experience with Firestone was a nightmare…read more My wife and I were quoted a price of about 1,600 dollars for a repair and told that her car would be ready in less than 24 hours. That time came and went and we received no notice that the car was ready or told that there was a delay. We called back and were told that the part we needed was out of stock and that we would need to wait another week and a half for the part. It's already irritating enough to learn that, but it's even more frustrating to have to inquire yourself about the issue. They allowed us to take the car and drive it carefully while we waited for the part, which we did. We paid about $1,300 for the repairs made at the time. No issues there. My wife was then told that there would be a "slight" up charge on the part remaining. Now, I'm not sure what a "slight" up charge means to the people at Firestone, but when we were finally quoted the price for the part, over 9 days later, the price had more than doubled to over $650 from the originally quoted of about $300. You would believe that due to the massive inconvenience sprung on us every step of the way, that some semblance of customer service would be shown, such as a discount on the part or services. This was not the case whatsoever and I was told that nothing could be done about the price. Finally on the day of service, which was today, we brought in the vehicle at 9:30. We were told that it would take between and hour and an hour and a half to service. Come 1 p.m., no call or notice of delay. So, once again, we had to make another call to inquire about how long the service would take. We were fed another nonsense timing of 45 minutes and we were finally able to retrieve the car and pay the absurd up charge at 3:45 p.m., around 5 hours later than told initially. This was just one final kick on the way out the door with Firestone. Each step of this process was handled poorly. In the end, we waited over 10 extra days and spent a significant amount more than we were quoted. In exchange for that time and extra money, we were given well below industry standard service. When running a business, transparency and accuracy are vital. It is clear that this was not relayed to the people working at Firestone. When quoting, estimating times of service or anything else, it is critical to treat your customers with the dignity and respect to give them accurate information. If that falls through, it is even more important to be up front and forthcoming of your mistakes and miscalculations. It should never fall on the customer to inquire about the shortcomings of your service. That is the mark of poor service. No values of quality and respect were taken into account at Firestone. The slogan on the exterior of the building which reads "Fixed Right, Priced Right, Right on Time," is more of a punchline to a bad joke rather than a motto of quality assurance. I would urge you to look elsewhere in Hattiesburg for your car repair needs.

Russell went above and beyond to get my two flat tires replaced. This is my 3rd time at this…read morelocation since the new year. Between the best oil change(my mechanic personally recommended this place) and tire prices plus service, my van has upgraded immensely. The lounge area is awesome too. Movies and coffee n comfy chairs. Other shops are closer to my house. But this place makes the entire situation comfortable. Thanks again!

Brought my truck in for an alignment after I just got new tires and redid the front end. Called me…read more30 minutes after dropping it off trying to get me to replace the ball joints stating they couldn't do the alignment in their current condition. Told them I'll just come pick it up and get it done elsewhere then proceeded to charge me $35 in "labor". Should have listened to the other reviews, this place will try to fuq you do not go.

I had needed brakes pads and maybe rotors for a few weeks. I called Eagle Tire on my way into town…read morefor work. They were able to get me in and out within a couple of hours. Not sure about price comparisons but they took care of me in a time of urgent need and for that I am thankful!