the epitome of northampton lies inside shop therapy, where you can find clothes, accessories,…read moresunglasses, jewelry, incense, glassware, toys, and more. i always stop here when visiting the area. helpful service and great value especially upstairs.

I WISH THERE WAS A ZERO STAR OPTION! I am completely…read moreappalled by my latest experience here. I've been shopping here since i turned 18 and never had any issues. On Saturday July 19, i went into the store with my best friend and immediately felt the eyes of a certain older employee. We went upstairs and purchase some items because we are over 21, came back downstairs just to browse and ended up finding some cute rings and we wanted to get matching ones. The woman at the counter with dark hair in a low ponytail and glasses, kept starring at us the ENTIRETY of our time there and while we were looking through the cheap rings she was STARRING at every movement we made and we could feel her energy. We were ready to cash out and i already paid and she goes "Now where's the mood ring" confused i go, I go "I don't know i didn't purchase a mood ring" and she proceeds to tap on the box, insinuating that i stole a ring. Stunned, i repeat my answer, honestly i was left speechless. She was watching my best friend and i the entire time she knew we didn't take anything. I then proceed to put my purchase from upstairs and my purse on the counter and tell her "Do you want to check my bags?" I was completely fine with her doing so and i stated that multiple times, i had nothing to hide; i even patted down my pockets. She said "No, if you say so" Because she KNEW I didn't have anything and she just wanted to feel powerful and try to embarrass someone. After asking her to search my bags multiple times she refused and i walked out. Furious, upset, and embarrassed i called the store in hopes to speak to a Manager but unfortunately had to speak to that same woman claiming to be the manager. I didn't get her name and I didn't know i was speaking to her on the phone until she cut me off and asked me for the ring back, i told her i don't have your four dollar mood ring, you can check your cameras, i offered multiple times for you to check my bags, i patted myself down, why do you keep trying to push this narrative? She then starts yelling at me; wouldn't let me speak, called me fourteen, despite WATCHING me go upstairs and make a purchase with my ID (my thing is if im fourteen why do you feel so good arguing with a fourteen year old, you're a grown woman and that makes you feel good?) and said she can SMELL fake from a mile away with my jewelry and with my perfume, and my clothes and my hair, talking about my appearance. This is a grown woman! She admitted to profiling me and said if i come in again i will be profiled again. She was only watching my best friend and i, who are women of color; watching us like a HAWK i should say bc she did not take her eyes off us the entire time of us being in there. be Because of my appearance she was profiling us from the minute we walked in. I come to Main Street after visiting my grandma's plot because she's buried 3 minutes away from there and i like to go there afterwards to feel some good energy and get my mind off the cemetery, and this experience completely ruined my day. I've never been racially profiled to this extent before, i've never been accused of stealing. I am completely horrified at the incompetence of her behavior and her customer service skills, she clearly is looking for some power and needs some serious healing. The utter disrespect and lack of common sense is completely ridiculous and unprofessional. Now i know not to support this business no longer. I wish she would've tried to do that BEFORE my purchase because i wouldn't have purchased anything; but due to their no return policy i'm burdened with these items that have been tainted by that nasty women's energy. I would hate to work with her i just know she's a nightmare of a person. DONT shop here unless you wanted to be profiled, judged, and humiliated by grown women who don't have their light anymore, just looking to drain the energy and light of other people. If you're going to sell metaphysical items, please hire employees with good intentions and good energy, because that was completely dehumanizing and humiliating, and just disgusting.

Super fun, cool store with 2 floors of vintage treasures~ a bit of everything. Nice service,…read morepleasant and engaging. Definitely worth the trip.

The amount of things I could say about this place is quite endless. For starters-yes they have very…read moreunique and quite cool vintage things, but for the price of my left kidney, I think I'll pass. If you want to go here don't forget your gas mask for the top floor. It smells like moth balls and wet spent cigarettes. I'm giving this place five stars because the dogs let me pet them!

Every day I have my morning coffee in a mug I got at Pinch some 15 or more years ago. I pop in…read morewhenever I am in Northampton, and always walk out with something unique. I've always found the staff to be friendly but not pushy, and they can provide a complete backstory on the artists. Over the years I've bought wine openers, wallets, jewelry, lighting, and of course, pottery.

Pinch is a wonderful shop! The cutest hand crafted wares and the friendliest staff! I especially…read morelove the bowls and mugs, but it's also worth going for their artisan jewelry. I try to buy an ornament from here every Christmas while shopping for gifts!

I had the chance to revisit Kestrel, and it's just as beautiful as I remember it, if not more. I…read morealso love that they let us bring our little pup into the store! Immediately when you walk in, you will feel a sense of warmth and good vibes come over you (greenery just does that for me). This is such a wonderful little store. Their focal point is obviously their plants and succulents-- they have a gorgeous selection of mini/succulent babies, air plants, vases and more. They still feel a little pricey compared to the ones I buy in Cleveland, but the store itself is so unique, that if I lived in Northampton, I'd probably purchase exclusively from here. Having visited Northampton a few times now, no trip would be complete without a stop to Kestrel. It's a great place to buy a gift or something special for yourself. They also have modern/dainty jewelry, baby gifts, and high-quality coffee table books. It seems as if they are constantly curating and adding to their collection of lovely items! The staff is always super friendly and helpful and always buzzing with customers. Love!

No greeting...treated like a nuisance when I commented on the lovely items in the shop. Rude and…read moresnooty! I will never give them my business.

This is a great boutique shop that has cute selection of clothing, jewelry and accessories. I…read morerecommend for gift shopping as well. Leans a little young, but I always find something I like there! The owner is also very nice. Last time I was there I had a bad experience unfortunately. I rushed over after work and was told they closed in 5 minutes. I knew I was cutting it close to closing but I knew exactly what I wanted and where it was in the store. However, I noticed the associate watching me closely as I looked for my size and I didn't want to be THAT person keeping her late, so I left without buying anything. I went to another store and then back to my car- which is when I noticed it was 5:55. The point being the associate at 25 Central rushed me out when I could have had time to find my size and make a purchase well before 6pm when they closed that day. I ended up driving to Hadley and buying a shirt at a big chain store- which is what I was trying to avoid! Maybe this is me getting old and grumpy, but I'm frustrated by how places like this don't serve the average working person. Most people work until 5:30, which gives very little time to get in and out of a store. On top of that, I actually did have time to shop and leave before closing, but was pressured to leave. If the owner reads these, I hope they are open to this feedback!

Came across this cute store front when exploring the North Hampton area…read more From the first step in to the last step out I was in love with the clothes give the style and price range. Although some items were more costly than what I was willing to pay, I loved the simple design of certain tank tops and long sleeves to the intricate dressed and crop tops. Fun accessories included hair clips, tights, scarfs, jewelry and more. If it weren't already having stocked the area behind their desk with a pile of clothes already, we would have bought so much more. Quality seems great so I can't wait to wear our the forest green school girl skirt, deep red rose tops, and few workout shirts I purchased. Would love to come to this store again the next time I'm in the area!

Beautiful store, great for gifts, unique clothing, perfect baby items, lovely and friendly staff.read more

I bought a dress for my granddaughter, and before purchasing it I asked the salesperson whether I…read morewould be able to return it. She told me yes, as long as it was returned by January 8. A few days later, I decided to return the dress because it was too expensive for a newborn. When I went back to the store, a different salesperson told me that the store only issues store credit. When I explained that the previous salesperson had not mentioned this, she pointed to a small pink slip stapled to my receipt that stated the store's refund policy. I asked to speak with the owner, who repeated that the policy was printed on the pink slip. I explained that the slip was given to me after I had already purchased the dress, which makes it irrelevant. The salesperson should have informed me of the return policy before completing the sale. I also pointed out that the standard expectation is to receive a refund, and that the store should clearly post its return policy--such as on the front window or at the register--so customers can see it before making a purchase. Failing to do so is a deceptive practice. The policy should be displayed prominently in the storefront to ensure fair and transparent business practices. I returned the dress and was issued a store credit. I am now disputing the charge with my credit card company. I've always supported small businesses, but I will no longer support The Blue Marble.

I had a disappointing experience at Valley Fabrics. I was really looking forward to shopping for…read morenotions and fabric, but I walked out with nothing. I asked about pinking shears, but I couldn't remember the name and I called them zig zag scissors. Apparently this was ridiculous, and they don't have them anyway, and I was directed to shop at Walmart or online. If I wanted to shop at Walmart or online, I wouldn't have gone out of my way to go to a locally owned business.

If you visit, you will find an excellent selections of fabrics, kits, and notions. Really, this…read morestore has one of the best, most eclectic selections of fabric I have seen in a quilt store.