Very quick to respond. Great work! I was so pleased with their quality. I would highly recommend to…read moreanyone I know.

We've been in our house for 7 months and as suspected issues have arisen. The back porch railing is…read moresuper weak and wobbly.. the electrical work that we paid extra for (certain conduits for internet and a pool breaker) can't even be used because they weren't installed correctly.. had a hard wire internet line ran to my sons room, but it's cut off and unable to be used. Just shotty all around by the company.

I cannot even express our excitement in building a home with Schumacher Homes. The design team and…read morethe manager of the office were amazing. They were so patient with us as we figured out our budget and designs. I know we put them through hell in the design. This is our dream home. We broke ground during the pandemic. We were very understanding when the following items were missing due to supply chain or done totally wrong. This included a badly poured concrete covered patio, windows missing, broken feature window, poorly constructed tray ceiling, and the worse was when our granite countertop was improperly installed. They worked with us to get new granite; despite being made fun of by the granite installers who failed to follow our template. Thankfully, I saved a copy of the template to prove they did it wrong. The builder never was upset or rude, he just fixed things. We settled on the house on 10/6/2020. Our customer service was taken over by the "warranty team." This is when our beautiful experience has taken a disastrous turn. The office warranty person is just as polite and kind as the design team, but the man in charge of the warranty has been rude, dismissive, inattentive, and has made misstatements about the condition of our home, i.e., walls. All of my public complaints have been the result of the warranty manager, they are as follows: 1. I have mold in my attic and the crawlspace. 2. The floor around the 10-foot granite countertop is dropping. I have a home inspection and mold remediation report that details that all the mold growth is due to soaked wood and the mold has grown inside of the insulation. A symptom of moisture-soaked wood. I'm supplying photos of the entire interior of the house that is/was cracking because the granite countertop was so large and heavy, it required an additional beam underneath to prevent the floor from collapsing in. When this issue was brought to the attention of the warranty manager, he said, "settling is normal and houses settle inward." The settling continued to get worse. We were afraid we were going to fall through the floor with the countertop. We obtained an estimate from Tar Heel Foundations, and they confirmed that a beam should have been supplied during construction. But was now necessary along with jacking up the house. Or the counter would be destroyed due to the sagging/settling. We advised the warranty manager that this work needed to be done. He ignored all emails. We waited as long as we could as the house was crumbling, so we had the work done and asked the warranty manager to refund our money and finish the remediation necessary. The warranty manager refused, voided our warranty and has stated that we damaged our walls. He has never substantiated how and where we damaged our walls. We have not. We have normal wear and tear of a busy family with teens and pets. We do not have any idea what he means about damage on our walls. Maybe he doesn't know the difference between walls, trim, and doors? Since the day our house was turned over to the warranty team, nothing good has happened. We had to fight to have everything done. What should you know? Well, I'm going to tell the truth: Pros: My home is beautiful. The designers are world-class. We still love them. The overall manager was as good as they get. The builder was five stars. I love my Schumacher home and wouldn't change anything with regard to the design team. Cons: The warranty manager is the worst I've ever dealt with in any customer service experience I've ever suffered. The worst. FIRE HIM. He has made untrue statements about the condition of my walls as a reason to not do my warranty work. He has never stated what that condition he has a problem with. The only damage in my walls is the result of the foundation causing cracking in the walls. We have not done anything to our walls. Further, he voided the warranty because we saved the house from falling. Something he was given a chance to do for months! Mr. Warranty Man refused to answer emails. I have dozens of emails saying, "are you there? can you please get back to us?" So, his lack of attentiveness and timely follow-up of our really serious issues caused us to get work done outside of his process. What can a homeowner do in a no-win situation? Let my house crumble? Of course not. I had to stop the worst of the damage. After reviewing the work, it took six weeks for Mr. Warranty Man to void my remaining 10-year builder warranty. He said because I got the problem fixed when he refused to do. And he said the "condition of my walls." A condition that does not exist. So, what is it Mr. Warranty Man, put it in writing and show photos of our "WALLS" that makes you void my builder warranty? I've got my wall photos, let me see YOUR justification or damage to my walls. Your pants are on fire. Yes, get a home from them. But document everything.

Two great guys, Robert and Garret, removed three toilets at my home and installed three new ones…read more The service was better than most and they were courteous and kind. They clean up everything. I recommend them highly! Will certainly call them again if I need too. Jean C.

We needed a door lock installed and the doorframe repaired on an outside door. Kop Construction's…read moreresponse was immediate. Their work was flawless. More importantly, their price was significantly less than what other providers had quoted. Good response time, exceptional work and great pricing! Their name and number are prominently placed on my refrigerator door. They also offer plumbing services.

Professional, fair, and did quality work. Highly recommend. I'm an investor who does about 2-3…read moreroofs each month. Halo earned my future business.

From the owner: Halo Roofing & Renovations has over 25 years of roofing experience. We offer residential &…read morecommercial roofing solutions. Whether you need a shingle roof, metal roof, flat roof, or new siding, we've got you taken care of! Call us today at 910-850-1268 or 910-308-5485 for a free estimate!

I'm a retired Commercial Banker and General Business Consultant and spent 43 years in the banking…read moreindustry and a few years Consulting subsequent to my retirement. point being I know good service, professionalism, integrity and quality of work when I see it ! My wife is a retired School Teacher with an advanced degree and many years of teaching and extremely intelligent and intuitive. We recently moved into the Wendell area in a new home and needed a fence installed and our Realtor referred us to Redondo Fences to put up 507 linear ft of 6' boards for a privacy fence with a walk in gate and a drive through gate. We had no idea what to expect but Redondo Fences is a small family owned business that completely exceeded our expectations and David, his wife and his Father for starters are three of the nicest people I've ever met. They have been at it for years and David's Father has been at his trade most of his life and they are all perfectionists ! They are reliable, efficient and do some of the best work I've ever seen while displaying a high degree of professionalism, integrity and pride in their work. If you need a fence and want the job done right and to look beautiful...call Redondo Fences and i can guarantee you you will not be disappointed and their prices are very reasonable !! jim and Barb wendell, NC

From the owner: Redondo Fences in Benson, NC offers expert installation and repair of wood, vinyl, chain link, and…read morealuminum fences for residential and farm needs.

Angie reached out to me respectfully expressing her disappointment for 1 star review. Out of…read morecategories of service, quality and I forget the other, I had nothing to grade you higher on. As I stated earlier, I wanted to use you. I called you a few times after the days that you came by. You agree that it was taking longer than expected but that it was because the Home and Garden Show exposure. You didn't call me, I call you. I called after your visit, but you didn't answer, so I left a vm and text. Later in April, I called you and you answered that time. I asked about the estimate. You said that Danae had gotten my online inquiry and that she'd get back with. I stated that I wasn't trying to rush you and was patient because I want you to do the work. I reminded you that you said, "2 to 3 days (April 14) but it wasn't until April 24 that I got a concrete answer that you will not be doing the job. My contention isn't that you can't do the job, but that I wasn't given the courtesy to tell me that you weren't interested in providing the estimate nor would be able to do the job. If I hadn't called or inquired, I would never have gotten an answer at all. How could I give you a higher rating? You only came to look at the project. I can't grade you on quality, service or promptness because I have no reference point to go by. My review isn't harsh but simply stated as it happened. Danae seems to be the person who makes the decisions on which jobs to take. Maybe a conversation she be had with her if you don't want more reviews like mine.

NC Home Pros is veteran owned which is AWESOME. we love supporting veteran owned companies in the…read moretriangle. their team painted my house, both interior and exterior and it turned out amazing. the team and the owner Angela are so incredibly kind and knowledgeable in everything they do. reasonably priced for the amount of hard work they did. 10/10!

Awful customer service with zero accountability. We specifically asked this company not to plant…read moregrass seed after a property demolition that was delayed several times due to their negligence. They planted seed anyway and charged us $500 for it. They refused to reimburse us because "it was already done." It was then discovered that they had actually planted wheat, resulting in a wheat field that we have to now pay 2k to remove. When we brought this to their attention, they responded in a gaslighting manner by saying "it's not supposed to look like a golf course," rather than taking responsibility for their major error. To make matters worse, we just received a city nuisance fine of $175 for the wheat growing. Dealing with Monster Demolition has now cost us close to an additional $3k to correct their mistakes, in addition to our time, energy, and disappointment in their lack of professionalism.

From the owner: Monster Demolition, LLC. = Out of Businessread more