Not a single problem or concern. We worked with Van Ky Tran when we picked up and when we dropped…read moreoff our rental. We needed to call twice during our rental period of just over a month and the employees were very knowledgeable and courteous. The only complaint would be when you call you go through a corporate number that takes too long to get to speak to an actual person. The local employees were great and could answer my question in about 30 seconds but getting to them was a process.

Have the car ready when people get there. I had to wait 90 minutes for a car. Plus putting up with…read morerude people.

Dawn did an excellent job for me at Dan Deery Cedar Falls, Iowa She is very efficient and…read morehard-working!

From the owner: What makes Dan Deery Toyota unique is that we offer more than just a rental; we provide a…read moredealership-level experience you won’t find with traditional rental companies. Through our Rent-a-Toyota program, you can drive newer, well-maintained vehicles ranging from fuel-efficient sedans to spacious SUVs, trucks, and even passenger vans all designed for comfort, reliability, and modern technology. Whether you need a vehicle while yours is in service, are planning a trip, or simply want to try out a Toyota before buying, we make it easy with flexible daily, weekend, and weekly options. Our “Try Before You Buy” program lets you experience a vehicle in real life and not just a quick test drive—so you can make a confident decision. We also offer perks like unlimited miles, discounted long-term rates, and local pickup/drop-off options within the Cedar Falls/Waterloo area to keep your day moving smoothly. Most importantly, you’re backed by a trusted local dealership team that prioritizes customer service, convenience, and transparency, so your rental experience is just as dependable as the vehicles you’re driving.

Avoid this Avis location at all costs. No staff at the desk for nearly an hour, no answers on the…read moreposted numbers, and when I finally reached someone, they were rude, accused me of lying, and deliberately downgraded my confirmed Elite SUV reservation. The car I eventually got was filthy, half a tank of gas, and too small for my needs. The nearly two-hour ordeal made me miss my RAGBRAI support vehicle with my gear. Completely disorganized, unprofessional, and hostile. Never again.

The guy was 15 minutes late for work. I booked online and it was somewhat confusing for me. One…read moreday rental is a 24 hour period. Your time starts when you pick up the car. Be on time because if you are late they charge you an extra day. I was 30 minutes early so I had to wait or pay an extra $134. Tried to give me a Ford Explorer when I ordered a Crysler Pacifica. Got the pacifica but it had not been cleaned out and gas was not full. No instructions on how to operate it. I am not tech savvy, but figured it out. The employee was somewhat rude. I personally will not rent from there again.

Very rude I called to ask if they has a taxi available and the person said I don't know and hung up…read moreon me!!??? If I could leave 0 stars I would

OUTSTANDING SERVICE!!! I can't say enough good things about City Cab taxi service. Prompt and…read morecourteous service. Thank you so much!!

Poor service department, will not ever do business with them again! Have owned several Fords and…read moredone with getting screwed by Ford!!

I usually don't write reviews, but this place has horrible customer service. All my gas was stolen…read moreout of my car and they said it's not their fault and won't do anything about it. My car also reeked of cigarettes and they blamed it on wildfire smoke and won't even clean it, said it's not their problem. They promised multiple times to fix my car by a certain date, they have had my car for over a month now. They were going to charge me a ridiculous amount to fix a problem with no guarantee that it would even work minutes after leaving the parking lot. The ladies on the phone are very rude and constantly cut you off when talking to them. I've never experienced this bad of customer service. I would never recommend anyone to go here. If you have car issues and want to save yourself from more stress go anywhere but here.

John does a fine job looking after my Gen II Prius…read more from exhaust analysis to battery

I have had Mad Hatter repair several cars for me and I have been completely satisfied with the cost…read moreand the work. They took care of the problems that I came in for and I didn't feel like I was being pressured into spending more money on unnecessary items. They discussed problems that I was unaware of and gave me a fair accounting of how critical the problems were.

A little over a year ago I took in my Mountaineer for an oil change. When I picked it up it was…read moremisfiring and kept trying to die. We took it over and the kid argued with my husband saying it came in that way. We insisted he had messed with the plugs. John told us he would do a compression test and make sure it wasn't something they had done. When he was finished he told me my car was basically junk. $1,000 and they could make it run for a year or so. I said forget it, and parked it and for the most part haven't driven it. My husband went out today put in a new battery and 70 bucks in plugs and wires and it works like a champ. Not only did they lie and try to squeeze money out of us but they also made no attempt to fix what they messed up. I will NEVER go back for another $85 oil change and highly recommend no one else does either.

From the owner: Welcome to Georgen Auto, the premier destination for auto repair in Manchester, IA. When it comes…read moreto your vehicle, you need a team you can trust to keep it running smoothly and safely. Here at Georgen Auto, we pride ourselves on providing top-quality service and exceptional customer care that sets us apart from the rest. At Georgen Auto, we value transparency and communication, ensuring you're always in the loop about the progress of your repairs. Our knowledgeable staff is here to answer any questions you may have and provide expert advice on maintaining your vehicle for optimal performance. With our competitive pricing and fast turnaround times, you can trust Georgen Auto to deliver the perfect combination of quality, value, and convenience. Experience the difference for yourself and see why so many customers choose Georgen Auto for their auto repair needs in Manchester, IA.

Great Malibu rentcar for us at Livingston Aircraft. All done as requested with perfect service from…read morethe flying service. Thanks. I plan to use you folks again next trip here.

Not worth a star! If you can forgo hertz at the airport do so. It took me an hour to rent a car I…read morehad already reserved online plus even with a major credit card they want to still block off a deposit of $200 or more nonsense. They favor doing business with corporations not individuals and it definitely shows in the discount pricing of their vehicles!

My wife's car engine light came on her VW Passat. I put a code reader on it and discovered the…read moreoxygen sensor was bad. I tried calling several repair shops with little success. I decided to place a request on Yelp for someone to give us a estimate on the repairs. Thirty minutes later I received an e-mail estimate from Elijah from Whitley Automotive. The estimate was more than reasonable and we brought the car to him to repair later that week. The job was done in a timely fashion and we went ahead and asked him if he could do an oil change as well. He said give him an hour and the car was ready to be picked up. We were very pleased with the work Elijah performed and the cost. To this day we haven't had any issues with the car what so ever. Gerald J. Cedar Falls

Very friendly and courteous......................... knowledgeable and willing to work with…read moreyou..................................................

Great prices, friendly owner and workers, excellent quality of work. Highly recommend.read more