Sam was a great help in finding me a rental car. They were very close to Graham Collision off of…read moreKimberly Rd. I had an issue with the initial car and they helped me out right away. I was able to swap vehicle quickly and had no issues with the replacement. Things can happen and it's how you manage those issues that tells you about this place. They did exactly what needed to be done and with no additional problems. Thanks for all the assistance. My insurance was covering the car due to Hail Damage to my primary vehicle.

Prior to going to Enterprise, two phone calls were placed to the establishment. We were advised…read morethat it would be $174.00 for four days. Also advised that credit card was necessary to put a $300.00 deposit down, this money would be returned when the car was returned. When we went to pick up the rental they denied us because they needed one credit card that they could put the full $476.00 on. We had cash, debit card and a different credit card. The plan was to use one credit card for the deposit and the other card for the fee of the rental. Flat out refused us. Very disappointed. You would have thought that with the two Prior phone calls they would have informed us. I do not recommend this Enterprise.

We had a wonderful experience with VIP Transportation! We used their trolley for our wedding day,…read moreand everything went perfectly. The team was professional, friendly, and great at communicating from the day we booked through our wedding day. They were very punctual and worked with our wedding planner to make sure everything ran smoothly. It added such a fun touch to the day -- I highly recommend working with VIP transportation!

This August we rented the green trolley for our wedding. There was room in the back of the trolley…read morefor a cooler and with my large gown I easily sat in the front of the trolley. The hubby liked the fact that we were able to play a playlist via a headphone cord. We spent some fun nights on the patio making the playlist. It was a lot of fun and will make for some great photos!

My family and I rented a car from Batavia, NY but we were headed to the college World Series in…read moreOmaha. At some point near Moline, IL, we got a nail in the tire of our rental. We were concerned about losing air or the tire popping, so we stopped at this location. The assistant manager Kevin was on duty and was very helpful. He offered to put us in a different vehicle or get the tire swapped down the road. We opted for the tire swap and he set it up with a tire shop that the location works with. We were back on the road in only a half hour with a brand new tire.

insuranc used enterprise when my car was being repaired, stay away from this enterprise in…read moreDavenport, ia, the car I got was filthy dirty everything about it filthy seats, windshield, windows just everything! equipment on the car even started to fall apart and they charge me for it! Worst service ever!

Whole process was remarkably easy! From arriving to rent my car, which took very little time to…read morereturning it was a breeze. My rental car was perfect for my needs and was very clean. It looked and felt brand new. The associates who waited on me were pleasant and very helpful. All in all, a very positive experience.

Based on other reviews, it must be normal for this location to allow a customer to reserve a…read morevehicle weeks in advance and then not have the vehicle available. The only options they offered were to rent from another company, come back, or take an Uber... I am up at 5 am to drive 50 minutes into rural Illinois for a customer engagement at 8. I can understand if my flight was delayed to the point they were closed or something, but other people on my flight were getting cars. The staff waited for that flight to come in and gave away the car I reserved weeks ago. The fact I was in the back of the plane meant I lost out on first come, first serve. When I explained my dilemma, I got a shrug. Well, you can get an Uber, come back tomorrow, or see if the other companies have cars, so I will. What's silly is that this is only my third trip for my company, but I will be doing it weekly here shortly. 50 weeks a year for years to come, that short-sighted choice to hang me out to dry will cost far beyond what they got off one rental today. Did I feel shocked? Sure, I was upset definitely, but the real clincher here is a practical one. If they don't honor reservations, how can I trust them? If you can't trust someone you do business with, don't do business with them. Post response edit: I appreciate the quick response but the hyperlink you provided took me to a page not found.

It's funny seeing reviews on these million dollar companies, and the employees literally getting…read morepaid crumbs with NO commission! This was a last minute booking, due to Budget not accepting my credit card last minute. I've put two and two together both agencies are scamming. Anyway, I return my rental after having to extend an additional day due to their car malfunction! Once returned I always get my receipts printed because, again, they're scammers. Boom, I leave not even a hour later my card is trying to be charged $400 on top of my $370 deposit being held. Basically they double charged me and intercepted my deposit. Scammers right? Lol now the fun part with the refund, and disputing through my bank. Jealousy really is an ugly trait! You people hate seeing beautiful black woman taking up space, living luxury, and not sitting behind a dead end ass job. I'm assuming they saw my birthday was two days away and knew about another rental reservation with budget for this upcoming Friday. Boooooo tomato's, cause yall didn't stop shit, but higher up will be in contact avoid this location at all cost! They're scrambling for sales!

I need to do both ends of the Dollar review. This was my drop off in Norfolk. Pick up was Tampa…read more The car itself was a premium upgrade 2018 Toyota Avalon XLE with less than 10k. Basically this is a Lexus LS and it was a dream to drive and no issues mechanically whatsoever. Due to the fact it was new XM radio was still on it which was great for a long drive. It did not have navigation surprisingly, but I downloaded the Toyota Scout GPS onto the in-dash computer. Scout GPS sucks, but better than nothing. The car alone garners a full 1 star. Drop off of the car in the off site location at the airport was easy. Staff was professional. I did have a problem in Tampa and needed to speak with a manager. I was directed to a Dollar/Thrifty shuttle that picked me up in approximately 10 minutes with another passenger. I was dropped off at the Dollar desk in the airport. There was no line and I spoke with staff regarding my contract and issue. Apparently they just came on shift and was not told I was coming over and had no information. Around 15 minutes later they located my contract and read the notes. A $95 credit was applied which was satisfactory. I will have a $15 charge mailed to me for a toll that was unmanned. They rent out the sun passes for a daily rate, but it's expensive. I'm still better off not renting it. However, one more violation and it would have been better to rent for 7 days. Best advise is bring your own if you have one. I would rent from them again. They were on the lower end of cost, but not cheapest. The unlimited mileage that was no additional fee was golden for a big trip over 800 miles.

I've rented tables and chairs 3 different times from Cy's. I've been satisfied with each rental…read more The tables and chairs were competitively priced and in good shape. I'll rent from them again.

The owner apparently does not want any business. We asked for pictures of the chairs he rents for…read moreweddings since there are no photos on his website and no facebook page. I asked if he could text me a picture of the two styles of chairs he offers and his reply was "I'm sorry to say no I can't". He sarcastically told me to stop in to his store. In planning a wedding it's nice to accomplish what I can over the phone. This man was unprofessional and seemed as if he couldn't care less about doing business. Next!

This is the horrible place of business ever. I don't see how they stay in business. They give me an…read moreestimate of $2500 and 4 days of service to fix my car but turn around and charged my insurance almost $4000.00, how could there be That much gap and my car was in their shop for about a month. Till this day I'm still waiting on part to come in to completely fix my car. AVOICE this place, I wish I had read the review before I gave them my key. NEVER AGAIN. VERY HORRIBLE PLACE PLEASE BE WARED.

VW service is always served with a smile. Really pleasant group even when delivering costly repair…read morenews. They have always hit their completion targets or they share changes and updates efficiently. I have had service in three different large markets and find their service pricing competitive if you want original VW parts. Some times slightly cheaper than other repair locations but not by much. Quality cars need quality parts and expert service. You generally get what you pay for and this is not the exception.