Cancel

    Open app

    Search

    Enterprise Rent-A-Car

    3.7 (3 reviews)
    Closed • 7:30 am - 6:00 pm
    Updated 2 weeks ago

    Enterprise Rent-A-Car Photos

    From this Business

    Recommended Reviews - Enterprise Rent-A-Car

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    4 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of June B.
    25
    40
    1

    4 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Enterprise Rent-A-Car

    Hertz Rent A Car

    Hertz Rent A Car

    2.1(7 reviews)
    2.2 mi

    AVOID AT ALL COSTS!!!…read more Visted this location today 02 July 2026 to rent a car and the entire experience was horrendous. The employee at the counter was Alexis Medrano and she should not be customer facing as she's extremely rude and doesn't know anything. Her people skills are non existent. Firstly, my friend was renting a car, her ID was expired but she recieved the renewal data stating it's good because of military service. She asked the manager, Kliff Durham for a second opinion and he said no because anyone can print that and it's not valid. We asked to speak to the manager following too and she left us patiently waiting and said nothing so we reengage and she said he's on the phone. We then differed to me as the renter and asked about additional discounts due to my profile, and she didn't know. She then went over the price, and I said that's high however she was including the deposit in the price. Following she asked me to sign for the car by seeing pictures that had no date time stamp or data and I said no. I need to see it. She proceeded to say, I took them myself. I said well similar to this ID issue I can't validate this without seeing the car. She immediately took the keys like I was stealing the car. I then asked to unlock the car and take the photo to compare the photos and she had an attitude. We then asked her to accompany and she went to the door only and did nothing further. After further review we decided not to continue with this provider and asked to speak to the manager. I also asked for the area manager and was told an email was not possible because it's a personal hertz email which makes no sense. I was provided their cards and a customer service number. I also got no confirmation of the cancellation other than a photo I had to convince him to print and allow me to see. Not to mention they misspelled my name too. This Hertz and staff are lacking customer service and deeply are in need of retraining. PS the manager was also making calls and talking to customers via speaker phone. They told someone they could extend but then decided not to honor it and charge him late fees too. It's very unprofessional to have a call like that via speaker phone in front of customers. I will follow up with customer service but will never use them again! AVOID AT ALL COSTS!!!

    Bizarre experience- paid our bill and then later got a note demanding additional payment. When we…read moreinquired as to what it was for- they said you didn't pay! I read the credit card charge and date and amount to them. It wasn't resolved and then got a note that we can't rent from Herrz ever again- ah.... Okay?

    National Car Rental

    National Car Rental

    2.6(20 reviews)
    8.5 mi

    Whole process was remarkably easy! From arriving to rent my car, which took very little time to…read morereturning it was a breeze. My rental car was perfect for my needs and was very clean. It looked and felt brand new. The associates who waited on me were pleasant and very helpful. All in all, a very positive experience.

    Based on other reviews, it must be normal for this location to allow a customer to reserve a…read morevehicle weeks in advance and then not have the vehicle available. The only options they offered were to rent from another company, come back, or take an Uber... I am up at 5 am to drive 50 minutes into rural Illinois for a customer engagement at 8. I can understand if my flight was delayed to the point they were closed or something, but other people on my flight were getting cars. The staff waited for that flight to come in and gave away the car I reserved weeks ago. The fact I was in the back of the plane meant I lost out on first come, first serve. When I explained my dilemma, I got a shrug. Well, you can get an Uber, come back tomorrow, or see if the other companies have cars, so I will. What's silly is that this is only my third trip for my company, but I will be doing it weekly here shortly. 50 weeks a year for years to come, that short-sighted choice to hang me out to dry will cost far beyond what they got off one rental today. Did I feel shocked? Sure, I was upset definitely, but the real clincher here is a practical one. If they don't honor reservations, how can I trust them? If you can't trust someone you do business with, don't do business with them. Post response edit: I appreciate the quick response but the hyperlink you provided took me to a page not found.

    Photos
    National Car Rental
    National Car Rental
    National Car Rental

    See all

    Enterprise Rent-A-Car - carrental - Updated September 2026

    Loading...
    Loading...
    Loading...