After having reserved our vehicle, approximately four weeks in advanced the day of and about 30…read moreminutes before we get a call saying they did not have the type of vehicle we were wanting. We are now currently waiting and behind on our 15 Hour road trip by three hours. The people have been nothing but unprofessional with my husband since it's all started. Unfortunately there is no Herts rental here as they are out. Preferred anyway. But this just solidifies. Why we don't use this company!

Totally inept and incompetent! We made a reservation IN PERSON AT THE LOCATION for today for a 15…read morepassenger van. We went and checked on it IN PERSON on Monday and took our insurance information for the reservation. We went to pick it up today and they gave the van to someone else yesterday. And said oh we thought you were with the other people. I think maybe the difference in the name on the reservation would give it away that it was a different reservation. So now we are supposed to leave tonight to take the juniors and seniors from our school on their senior trip and we have no vehicle !!!!!! Complete fail on their part! If I could give negative stars I would !

Here is how the customer service works at Avis in Farmington, New Mexico. They misinform you,…read moreadmit that they misinformed you, and try to charge you for their mistake. Incredible. https://youtu.be/oZGyNXYsvQA

These guys were amazing! I live in Durango and after hunting here in town for months I was turned…read moreonto this business from a friend and they made the process so painless! Huge shoutout to Jeremy for getting my payment right where I needed it and got me out the door quick! Very grateful and would recommend giving them a try if you are searching for a great quality used vehicle.

After so many turn downs for trying to get a new vehicle, this place gave me hope. I have a new…read moreused Toyota Camry with 1200 down. They worked with me to come up with that and still be able to take the vehicle off the lot the same day. Put 1000 down right away and came back two weeks after with the 200. The car runs great from home to work. The only down side is if you are looking for a place that reports to your credit report they don't. I was hoping they would so it can help re-establish my credit. But I'm happy I have a vehicle and it's a good one. Thank you team at Auto World!

i'm hoping to update this to a more favorable review later on. we dropped off our rv to have the…read moreslide checked and got an estimate a few days later on 4/9. we have not heard from them since, we have tried calling, texting, leaving messages every day. it has been almost a month. we had used them previously w/ great results, very happy w/ their work. so i don't know what is going on but hoping maybe some one else has a recent experience they could share.

We decided to rent an Rv due to Covid and get out for a road trip this summer (2020). You are able…read moreto add on certain packages like sheets, towels and dishes. We did get the towels, dishes and pots n pans package. Also the coffee pot and toaster. We arrived a few hours earlier but checked in to get rolling. We were given the tour of the motor home with all the instructions needed. As we checked in and they were going through the checklist, they discovered the battery for the rv had been shorted. They jumped in and got it fixed. We waited two hours for the fix. That should have been our first clue that it had not been detailed from the last time it was rented. So much for getting on the road early. They told us the gauge for the propane, would not register full but it was. They said the water was full, the gas tank was full and the septic had been pumped out. There was a big stain on the mattress but we brought a mattress topper and cover and we were very glad we did!' Our first stop, I could feel the dirt on the floor so I got down on my hands and knees and cleaned the floor. That made me concerned how well it had been cleaned so I took out my antibacterial wipes and wiped down EVERYTHING, steering wheel, door handles, cabinets, etc. I also noticed the gas was only 3/4 full, not a full tank as they had said. We pulled into our reserved spot for the night and it was time to cook dinner. Every pot, every pan, every utensil was dirty, greasy and crumbs and debri were in the drawers. So, I proceeded to clean all the dishes, pots and pans. My trip so far had been spent cleaning. Then the carbon monoxide detector went off. So we opened all the windows and could not understand why it would go off. I couldn't get the stove to light. Finally, I was able to use a lighter so I could cook. We had nice clean full size bathrooms where we stayed so we hadn't used the toilet in the rv yet. Next morning I discovered the toaster didn't work. Not a big deal but we had planned on not eating out. Toast would have been nice. We headed out before lunch and as we are driving down the road the carbon monoxide detector went off again!?! Then the shower started burping up gross water all over the place and they said to go get it pumped out. So we did and the septic was full too, which clearly had not been emptied from The last users-YUCK!! We had not showered or used the toilet yet at all!!! We went ahead and got the propane filled too. Third night of the trip the heater wouldn't work and we froze all night. Our option was to buy a space heater or find and rv repair place to fix it. Luckily, we were able to finally get it working. The carbon monoxide detector went off everyday which was uncomfortable to deal with. Kinda scary. We were charged for extra mileage- ok but no credit was given for the full tank of gas, the full tank of propane, the full septic system we had to pump, the broken toaster, the no working heater and the issue with the carbon monoxide detector. Everyday there was something and it became almost funny till we had about $500 extra we paid for "mileage". Left that motorhome more clean than I found it. For all the work, worries, and added expense for gas, and propane we did not see the value. If we will consider doing this type of trip again we would get a newer model, look at everything more closely and ask them to pump it out and fill it in front of us. I gave them two stars because they did reply to our texts and tried their best to resolve the issues over the phone promptly. Had they been unavailable I would have only given them one. Most of the issues could have been avoided by detailing the motorhome prior to renting it out. They were friendly and nice. It was easy to rent, and drop off.

I love this place! I have been taking my 2010 chevy aveo to the dealership and to other places to…read moreget my check engine light. Every place would say that the problem got fixed but two days later it would go back on. I finally heard about L & M automotives and decided to give them a try. They not only finally fixed the problem but didn't beat around the bush. The price was extremely reasonable and they even went above and beyond to get the part that was needed on the same day, after being told that it was on back order at the dealer. My car feels like brand new and the check engine light finally is off. Has not gone back on and it's already been over a week. I will definitely go back to them if I ever have car trouble! Recommend them 100%

Levi and Mike are great mechanics. I took my Jeep here because the dealership was booked for…read moremonths. They are professional, knowledgeable, and fair with price. I now take my Jeep here for all service, repairs, and upgrades. They also do service and repairs on all of my excavators. I recommend this place for anyone with any auto/diesel repair or service needs. Like I said, ask for Levi or Mike.