I have been renting cars with Andreas for a few years now always been an excellent host and all the…read morecars are great for local or highway driving. If you need anything he's always helpful. I definitely would recommend anyone to rent with you guys. Keep up the Excellent work!

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Rented a SUV 2025 Chevy traverse and the worst car I've ever rented not there problem but he did…read moreknockoff $200 of my billed.

Great service. Sam was fantastic. The vehicle I rented was not available but I was put into…read moresomething even better. Great customer service.

Hands down one of the best enterprise location in town…read more The customer service is top notch The customer resolution awareness is top notch Tori, Katrina and Brandon here are top notch, they all have smiles on their face and are always willing to help to ensure a safe travel in their enterprise vehicles that are rented out. Hands down the great Trio in my opinion. I will be back!!!!

Staff was kind and polite was in and out quickly they also were very accommodating when I had…read morebooked my vehicle at the enterprise down from them. I hadn't realized their where tow near each other but they still took care of us.

Luke and another blonde man with a mullet (I apologize because I don't remember your name) were so…read moreincredibly helpful and friendly! My husband and I had car troubles and were stranded in Nashville. Luke helped us feel a bit better, was very friendly, & assisted us to the best of his ability. Thank you very much!!

The store manager and his employees are an absolutely amazing team. The insurance company wouldn't…read morework with me to get me in the right ride so they helped me out instead! I definitely recommend this place and the staff!

This agency voided my car reservation, made through Costco Travel, which had been made four months…read morepreviously. It was voided 48 hours by Avis before a month-long trip. The rental was for a mini-van and at that late hour no mini-vans were available for rent anywhere for the dates I required. We had to drive our personal vehicle. I complained in writing and heard nothing in five weeks. I complained in writing again and was offered one day free rental on a future reservation. I declined - such a cancellation is a breach of trust which remains broken. I have recorded a complaint with Costco Travel and asked them to sanction or terminate their relationship with Avis. Never again.

We booked a reservation a week ago. The representative called yesterday and advised they won't have…read moreany vehicles available until 10 am ( 2 hour later than our reservation). We said ok and woke up to a cancellation text the next morning. Very unprofessional and inconvenient.

DO NOT COME HERE. THR WORST EXPERIENCE I HAVE EVER HAD. We had the car for one day and we went on…read moreour vacation for five days on a cruise. We came back and the car engine light came on when we got back from our vacation. They had no cars to accommodate us and we had a passenger with a wheelchair. They stranded us in Orlando and now we have to stay an extra night. AWFUL EXPERIENCE. They need to shut the place down

I had to leave the state for my Aunts funeral and I rented the "managers" special - through Kayak…read more I had to do a rental in a hurry and didn't care the type of car. Sooooo The manager put me in a clunker. 67,000 + miles! Stained seats and a broken trunk latch. Then I'm 100 miles into my trip and the "check engine" came on! So I called them and they told me that was normal and the oil had just been changed. I let her know that this was completely unacceptable. She just stated there was nothing more she could do. So I told her I would be calling corporate when next I stopped. Suddenly she said- "Oh we do have another vehicle you can exchange it for." I was as already 100 miles into my trip. So she said I could call Hertz in Elizabethtown and if they had a car I could trade out. They first. Nor did Louisville or Lexington. So I was stuck on a wing and a prayer on my way to my God Mother's funeral. I have traveled the world and u have NEVER been so appalled by a filthy car rental in my life! And 67,000 miles?? Never again Hertz!

I picked up a car at the Smyrna, TN location. My situation changed and I needed to drop the car…read moreoff at a different location. I called the new drop off location to ask if I could drop the car there and how much is the drop fee. I was told I had to call the original pick up location so I called the Smyrna Enterprise. My first phone call I was on hold for 52 minutes and I couldn't stay on the line any longer, later I called again~this time it was just 48 mins still no one answered and my third call I hung up after 41 minutes of being on hold. I called the new drop location back, I explained I needed help, was told I had no option, I had to speak to Smyrna. I never reached them. :-(

I like the staffs but this location is totally understaffed…read more It has been ages since I used Enterprise but my level of expectancy from Enterprise has went down because of recent encounter. Again, the people at this location are lovely but because of understaffing, certain things just fall off, into the cracks.