When we called at closing time to say the car was on I-88 making a lot of noise, they stayed over…read morean hour past closing!! Brought the car in, he put it up on the rack, figured out the problem and fixed it in ten minutes. Then he checked his work and said it's good to go. It was. Also, he asked for a very small amount for his work (and he also stayed after closing). Excellent service and people there.

I was heading home from vacation Friday evening when my car started making an ungodly noise. Still…read moremore than 200 miles from home, I exited into Rochelle hoping to find help. Pulled into the first gas station I saw and they recommended Pancho's automotive, just down the road. Pacho gave me instructions to his shop and even stood out front with a flashlight to make sure I got there OK. Took the car for a test drive and checked it from bumper to bumper. He diagnosed a problem with the transmission, but it was too big to fix that night. He also found that my car was very low on oil and filled it up. He calmed my fears and got me safely back on the road. After almost an hour of work, the only money he would take was to pay for the oil! I am thankful I found such an honest shop and would recommend him to anyone with car trouble. Thank you so much Pancho!

I choose to drive a 100 mile round trip to let Steve work on my vehicles. You won't find a more…read morehonest and straight forward mechanic anywhere. Class act through and through. Been using him 20 plus years. Unlike dealerships where they base their time on a book. If the book state 2 hours you get charged 2 hours for a job they can do in 1 hour. Steve charges for the time he works on it. 10 stars out of 5.

Me and my husband were driving my mother n law grom Florida to Minnesota our car broke down. This…read moreplace took us right in and foxed our car. They got us back on the road eithin and hour and a half. Thank you so much for helping us!

He charged me $930 to replace the master cylinder. After going to 3 different repair shops and…read moreasking how much it should of cost, they all said it was a rip off and I should have refused to pay such a high price for a simple repair as the one I got. They said it was about $600 more than it should have cost me. Keep far away from this place!

Nice job cleaning our car. Didn't appreciate the boss yelling at his young employee right in front…read moreof us. Thought he did a great job helping us especially on a busier day and the card machine being down. Appreciate your employees.

Car wash is fantastic. could use better lighting out front, RainX is pretty diluted. should be…read morethicker IMO. overall great car wash, few water spots in the morning.

I am new to Rochelle, and I don't know anyone. My car battery was dead, Andy, employee, checked:…read morestarter, alternator, and battery. Because Autozone, Rochelle, has a kind, educated and caring employees *plus they install batteries for free* I would not go anywhere else to learn about my car. The staff are very nice and attentive.

Absolutely in awe from the genuine customer service with this store. My car broke down outside…read moreChicago near this smaller town. We managed to get the car into town, and after asking around, I was sent to AutoZone to speak with Carlos. This man had already clocked out for the day, but he spent 2 hours past his scheduled work time to look at our broken down car. He was so incredibly knowledgeable about my car, the store called him a "car guru". Besides Carlos, many others came outside to ask if we needed help. I ended up purchasing several items with them- again, they were all very knowledgeable about their products and knew exactly what I needed. All around, the team was incredibly honest and genuine, and we managed to get home after an 8 hour drive, solely because of Carlos and the help from the AutoZone team.

This place is AMAZING! Everyone here is so nice. Took my car in to get work, everything is well…read morepriced.

I would leave 0 stars if possible. These people sold me a 2016 suburban with a transmission that…read morewas actively going out. They knew this, I asked for a trans flush as part of the deal and they did it. That was 7 months ago and the transmission just blew out about 2 weeks ago. I tried to talk to them so they could make it right and they told me the best they could do is give me a discount on the labor to install a new transmission. DO NOT BUY A VEHICLE HERE NO MATTER WHAT. I'm trying to save people from wasting money at this place, these people are human scum.

Most professional detailed I have had the pleasure of working with. I would highly recommend using…read moreVictory Lap for any of their services. Absolutely excellent ceramic coating. I was well informed, tips on maintaining the finish, and better than expected results. Best price I could find, by far. They will definitely get all my business. Sorry to my old detail guys. You just can't cut it compared to Victory Lap. Thanks Jay! See you soon.

Jalen did a fantastic job tinting my car windows and windshield!! Had to get windshield replaced…read moreand he got me in right away. Keeps you updated on when it will be done. Great price, great service, great guy!!! Highly recommend, he'll take care of you.