Came here to get my car looking good to sell soon. Got the top tier wash which was $22, and…read morevacuumed the heck out of my car afterwards. Really appreciate the free vacuums that are on both sides of the car, making it really easy to clean every nook and cranny. The wash went very fast and the employee at the front of the line was very helpful and efficient. The car looks mostly in tip top shape after the wash and wax, but there's still small traces of dirt and debris on the outside. Would have loved to see all of that gone for how expensive it was, but then again, I worked at a car wash decades ago and you really can't get a car fully clean without an actual human doing it. So this place is good for what it is, just next time I'll skip the expensive wash and just do the middle of the road one for $12.

New Management And this guy is working hard to improve this…read moreplace. Things are starting to work better and the people that he has hired are much better and there friendly kind and pleasant. Very nice improvement ! Keep up the good work. Danny Phillips

Most Overpriced car in town. You can get a $7 higher quality wash down the street or $9 high…read morequality wash right over in sycamore next door. This is a completed automated wash, zero personal attendants unlike the other car wash. There's yet another car wash option just down the street for $6 for the basic wash with hand drying. You may consider tipping, but those are the price points. There are also no free vacuums at this location, $2 to vacuum your car, so that raises the very basic car wash cost here to $12, definitely not worth it. The drying portion of the car wash left my car dramatically wet, seriously what drying?!?

The vending machine for cleaning supplies is either out of order or doesn't dispense the product…read morefor which you've paid. I've learned to deal with this by bringing my own window cleaner and Armoural but, nonetheless, it's frustrating. The self wash is fine and reasonably priced -- when they're open. Unfortunately, they close a lot. I believe they've been for sale of and on the last several years. Today, after bringing my own cleansers and washing my car's exterior, I discovered that all three carpet/apolstery cleaners were out of order. I need to find a new car wash. Premier is anything BUT premier!

Great staff, great wash. I love that they pre-spray my car - no one else in town does that.read more

This place sucks. Card readers are always down, bays are always dirty from the bro-doser pickups…read morethat spray off all the cow shit in town, not auto shut off if you forget to hit 'end' when you're down and you'll get charged $20, also near impossible to get and help or service when trying to contact someone. Can't imagine this place being in business much longer with the quality $3 auto car wash off Route 23 now. It's right by Portillos and you get a great quality wash from it. Also there are free vacuums there. Much better. Don't waste your time or money at this one.

Excellent value, service and quality…read more. My car made some unfamiliar sounds and would not turn on. Bockman's quickly towed my car and was able to give a detailed inspection and fixed my car in no time. Aside from great timing and service, they offer tons of great benefits and deals unlike no other!

Quality, informative, and good communication PPI. I've had several lately, truck shopping across…read morethe US.

Poor drying, soap left on car, no tire shine on $20 wash when asked they say it doesn't work but…read moreoffer no refund. Workers stand around and don't spray vehicle down

Damaged my car with the spraying wand and then denied it. I heard the guy hit my door and saw his…read morereaction. Liars.

The winter muck shell coating on my car was starting to take on a life of it's own so it was beyond…read moretime to show it some love. Plus I knew that my wife would be thrilled to receive a clean car back as a surprise. I was in the area on other business and was hoping there was a hand wash place that could take good care of me. Enter Ralph's. I called ahead to inquire if they could handle the rack on top of the car and they said they were pretty sure, but if it was convenient, to come in and they would take a look see. Turns out the rack was not an issue and despite the fact that it was an unseasonably warm Friday afternoon, Ralph's was able to process my car in a very decent amount of time which is usually not the case at car wash places on nice days in the wintertime. I needed 'The Works' which is not cheap, but I knew it was both worth it and needed. There were a few up charges to note, like most places, they charge a little more for bigger vehicles; and mats were not included, they were extra, $8 for a set of four, which I feel should be included. Having said that, the car came out looking great both inside and out. When I checked out, they gave me a discount of some sort which negated the oversized vehicle add on charge, and to boot, gave me a stamped receipt that was good for an exterior wash in the next 7 days. So a great experience was had, the customer service in the lobby was expedient and friendly; and the best part of all, was that my wife was floored at how well cleaned her vehicle was and commented that she would be going back to Ralph's because they do a better job than some of the other places we have tried. Get it cleaned at Ralph's!

I got there 5 min before they opened, and the sign on the building was lit up and said open. I went…read moreinside and he said we're closed I said sorry your light was on, and he was so rude and said it didn't say that. I went outside to wait until 8 am. When I came in he continued to treat me with an attitude and told me I should have seen the sign on the side of the building. I said how are new customers supposed to know this. TJ unfortunately was the manager so I could nothing about it. I did get my car washed, and mad sure I tipped the guys good, they're not responsible for the manager treating customers like dirt. I will never step foot in that establishment again.