if there were 10 stars, I would choose them. volt meter…read morebottomed out and barely started in Colorado. Trey checked all charging systems, changed battery and had us out in half an hour. whew!!!

I had my truck towed from Neb. to S&S on Wednesday, the 24. Asked to be notified when truck arrived…read moreand estimate on repair, never happened. They were closed the 25,26,27 and the 28 I called on Mon the 29 to inquiry if my truck had arrived. I was told, the truck was ready to be picked up and that I had been contacted. I checked my phone; I was never contacted. She stated she did call, I asked what number she used she repeated my number. So my phone is a Lier or she is, front desk help is worthless. Then I was charged 300.00 labor for a job that would take fifteen minutes to perform, (replacing ignition coil). I have replaced many of them, one 7mm bolt to remove them. I was then charged $74.70 for a single ignition coil, when you can purchase a pack of eight form Ford Motor company for $82.00 dollars. I was then charged $15.00 dollars to replace a spark plug, that I paid $7.00 dollars for, also from Ford, that I had replaced two weeks earlier. If that spark was replaced whom ever did it should have noticed it was new. Then I was charged $7.49 for hazardous materials. Not even sure what that is and still never received an estimate or gave permission to do repairs. To sum it up I paid over $400.00 dollars for a job that took less then 15 minutes to complete.

I am blown away by the service I received today. Going west on I 76 I had my back left tire pop. I…read morewas unsure which tire shop to go to and ended up deciding to get towed to new life auto. I was helped very quickly, they open their shop an hour early just to help me get back on the road. Truly I appreciate it so much because I am going back to California and have a long drive ahead of me. This is an excellent tire shop and I highly recommend coming here if you need help with your tires. I was scared to death of how this process would go and whether or not it would be difficult but new life auto made this very easy and quick and I am so thankful to be back on the road!!!! Seriously come here if you need tire repairs they are fantastic. Great value and kind service.

We were driving across country in our RV and we noticed the ride getting a little rough after…read moredriving through 112° heat in the high desert & then the Rockies. We pulled over at a rest area in Sterling to see what was wrong & realized that 2 older tires were completely falling apart. We limped to New Life which was fortunately only a few miles from the rest stop. They weren't busy, had the right size tires in stock, installed them & had us back on the road in just over an hour. They could have overcharged us for the tires & we'd have still been grateful for their efficiency, but they actually charged less than we paid for the tires we'd recently purchased in the big city where we live. Great service, good value, highly recommend!

Staff was extremely pleasant. They truly went above and beyond with there customer service. I could…read morenot be happier with my experience at the Sterling Grease Monkey.

Very efficient in getting the oil changed but poor customer service. Very rude and not welcoming.read more

We have probably spent thousands of dollars at this business and they have always been there when…read morewe needed them. Their roadside service is amazing Eric is very polite and hard-working. It's not often that I would go against my family, but I'm related to Les Schwab and I prefer Great Western.

I have been going to Great Western for years. They are always professional, and courteous. They…read moreare hard working and even when busy make you feel like you matter.

These guys are great! I was traveling through and they fit me in and fixed my truck. Price was…read moreextremely reasonable. Atmosphere was comfortable and relaxing while I waited. Wish I lived closer I would take my truck here for everything! Very impressed!

We took my wife's truck in and got a speedy return however we did not get the same service when it…read morecame to the repair at no point did it seem the technician the service writer or the desk lady were in contact with each other and they definitely did not stay in contact with us. The repair was supposed to be a few day and took three weeks. My wife revived a text message saying the truck was ready with a price tag around 400$ more than the last quote we got which was no surprise being the quote changed multiple times. I called and TY the owner answered with a manor that seemed he didn't know any of this was going on. After talking with him a bit we agreed to meet in the middle of the highest and lowest quote we received. When my wife showed up to get her truck she was treated as if she didn't even matter. There was no remorse for the lack of professionalism.

Do not go here unless you have cash to pay them.... they refuse to take debit or credit card…read more Threatened to keep our vehicle until we paid in cash.

Towing a trailer for a cross country move, we had our automatic transmission fluid overheat and…read moreshifting stopped while going about 60 mph on the highway. After checking the fluid levels, we couldn't see anything clearly wrong, so we decided to stop by a shop to assuage our worries. Greg kindly checked the fluid level and assured everything was okay, for free!

Jason at Hilltop has been wonderful to work with! He has gone above and beyond to accommodate my…read moreneeds (even on his day off) when I was having some serious pickup problems. The customer service has been outstanding from the first call I made to the receptionist, the diagnostics, and repair. Jason was very generous with his time, and is very knowledgable. They have worked well with warranty information. Most importantly, I never felt like my lack of mechanical knowledge was taken advantage of. Jason very clearly explained the problems and the steps he would take to remedy it. Overall, I have never had a more pleasant and stress-free experience with a shop. I would recommend Hilltop, and Jason to anyone!

Shotty repair work. Used car muffler on a diesel truck, unauthorized repairs, completed work before…read moregetting authorization or giving me an estimate. Save yourself the hassle and take it to real mechanic. Their labor hourly rate is more than a real mechanic with a real shop. They don't know vehicles either. I had to tell them how to diagnose the vehicle, and I'm not a mechanic! They have a car lift and a welder, otherwise I would've done the repairs myself. They are charging twice as much for parts. I could've ordered the parts from the auto parts store for half the price!!!! And that's at full retail!!! I fully intend to file a complaint with the AG concerning the unauthorized repairs.

We purchased a set of Cooper tires from them and went flat around 500 miles after we got them. One…read morewent flat on us not because of a puncture or anything of thay sort but theu didn't want to replace the tire when we went back to see what we could do they just told us we had to buy a new tire. And obviously u just don't buy one u buy two new tires if one goes flat. Terrible service they're friendly when u go in to buy but hesitant when something went wrong.

I was visiting in Sterling with a rental car and the tire light kept coming on. After adding air to…read morethe tire for 2 days, I figured there was a problem. I called H-R Tire and got a same day appointment. When I showed up I was given quick, friendly help and on my way in about 20 min. Thank you for making me feel safe on the road!!