Zero personality at the Counter Not very Business like at…read moreall. It's as if they're Doing you a favor by being there. Called 5 times this morning after they opened and apparently answering the phone for service is optional. Love the products and supplies but they need to talk with their HR department and have a talk on How We Can Be Friendlier and there when people need the help. Oh and by the way I just went to a competitor to get what I needed just because they answered the phone. No thanks Done

1st. Class store. I have an issue with my living room Hunter…read moreDouglas shade. They came over to our home to pick it up for repair! Top Notch customer service. 10 stars

Want to give a shout out to this local store - esp. Spencer and Keith - who put up with a certain…read moresuper persnickety "I went to art school, I *know* there is too much magenta in this blue" person today. These guys are so patient, so calm, and so accommodating. They say customer service is a dead art... but not here! Thanks guys, I really appreciate your hard work and willingness to try and get the color "just so"! It's for my office, where I spend 14-18 hrs a day every day ... so please forgive my persnickety ways!

Had a great experience at the Newburgh, NY store today. Andre was the only employee in the store…read more I asked him where his back-up was, he said his part-timer called out today. Bad timing since it is during their 40% off paint sale. Andre took this in stride and treated everyone quickly, efficiently and all with personalized attention. KUDOS to ANDRE. I hope his employer realizes how dedicated he is!

I came in to purchase spray paint to do chip guard and clear coat…read more the guy at the counter gave me interior gloss. not knowing this I brought it back claiming it was satin. the manager said there was nothing he could do. frustrated I left him the can I paid $20.00 for as I could not use it. Gervic paint take that can and shove it where the sun doesn't shine!!! don't trust advise from them!

Gervics Paint is an amazing paint store. They have everything you might need to paint your house. I…read morehad a great experience in there with their sales team, very knowledgeable and experienced and I would rely on their knowledge to do any project that might come up at home.

Very nice , well stocked hardware store. Good parking. Helpful staff. If you don't see something,…read moreask!!! Surprises abound.

Friendly staff, extremely helpful, and very knowledgeable. They are professional and I love seeing…read morehow well they interact with every customer in the store. Everybody is welcomed with pure kindness.

Feb. 2026 - they may not have extra wide aisles and huge shopping carts…read more What they do have is a huge and varied inventory. Not just a "take it or leave it" feeling. It reminds me of an old-fashioned hardware store; where you didn't have to buy 100 nails, if you didn't need that many, Besides the expected tools and hardware, they also have gardening supplies, plant specific potting soils, and fertilizers. Charcoal and propane grills. Fireplace pellets, water softeners, and plenty of salt for the snow. They have a few toys for kids, and some culinary tools, the kind you'd expect in a place like Williams-Sonoma. The staff is available and will come over to offer assistance if needed. They also know what they're talking about. They're not glorified check out clerks. So you don't get some mumbo-jumbo answer because they don't know the answer! Someone mentioned that their prices seem high; they seem fairly reasonable to me. After I've found what I'm looking for; I enjoy wandering around the store just to see what's there. It's discovering novel items, or something you've been looking for, but couldn't find in the expected venues that's most enjoyable.

Aurora was wonderful, explained things and gave me time (even though they were closing) to figure…read moreout what I wanted. She looked things up,clarified things and was extremely pleasant!

This is a wonderful paint store. Tons of variety in products especially ones that are hard to come…read moreby at other stores. The owner Walter and his staff are very accommodating and are always willing to offer advice, help carry supplies, and/or order whatever else you need. For your home renovations this is a must for your arsenal of reliable suppliers.

If you want to match a color sample go somewhere else! I'm…read morewriting this review because this is the third and last time they messed up the color match. I recently brought in a sample to match of a white color in a very expensive European Paint. Now I did approve the sample but I am no color expert the wet paint does not show the true color. when I used the paint for touch ups it was not even close. I went to back to the store after I called and the owner said they would make the paint match better. However when I got there they insisted I show them the original sample and when I told them I didn't have it the employees quickly became defensive and rude. When the manager of the store came over he was even more rude and flat out refused to fix the color. I will never go to this store ever again!!!

While the young lady at a paint store we purchased a Zar wood stain brand knew her shtick, it was…read moreme who was dissatisfied with the orange hue our brand new raw wood doors took on. We knew we had to go with what we know and that's Minwax- that's not sold at Herzog's- but instead at Sherwin Williams. Sherwin Williams consistently lives up to the their product and that's why we love the paint here and everything else that comes along with it. These folks are located on Albany Ave in Kingston and open really early in the morning- something my husband and I liked- especially since we come to our home in the Catskills on weekends. The space is well-kept, service is professional, price is fine and it's simple to get to.

Yes I'm actually writing a review about a paint store - but I had a really positive experience at…read morethis store so figured I'd share. I researched some low VOC paints and turns out Sherwin Williams sells a good one (their Duration line). That's about as much as I knew when I went in. The sales person Lynn gave some really useful input about the color choices I was considering and sheen level - without being pushy. And i got 30% off because they were having a Labor Day sale. Anyway I was really pleased with the final selection and professionalism at this store and will probably go here for all my paint needs upstate. Ask for Lynn - she was awesome.