Good and honest. This will be where I take my Mitsubishi Delica from now on. Taka is very…read moreknowledgeable and friendly.

From the owner: At Maple Import Japan Automotive inc. (MIJ Auto), we pride ourselves on the fact that customer…read moreservice, honesty, and integrity are the fundamentals that create a successful business. We employ has over 20 years of experience for gasoline and diesel and offer a full line of services to keep your car running in excellent condition. From major overhauls to minor adjustments, MIJ Auto will take care of all your auto repair and auto service needs. Give us a call for an estimate in Port Moody.

Do not get the extra warranty for scratches. They do not know how to have it services. They claim…read moreto but it took several people and attempts to get any kind of service. Would not recommend.

Highly recommended dealership! I am very satisfied with their service. Shiv was extremely helpful…read moreand patient, and took the time to help us find the right used car that was a great fit for our family. We also had the opportunity to meet the manager, Nick, who was very kind and welcoming. Overall, it was a smooth and positive experience from start to finish.

Never had anything we needed most of the autoparts places deal with autobody and mechanic jobs…read morethats their main business however to ignore me for the first 20 mins is unacceptable they get a 1 star for the wait time because not only myself but the 2 people also waiting were never served they has 3 people on staff all on phones. Give me a %%%%! Break order online half the price and do not have to deal with these lack of words. Fail!

BEWARE OF THIS COMPANY...! BAD, BAD, BAD, BUSINESS PRACTICE:…read moreI bought a transmission for my 2003 Acura RSX, the same day we install the transmission, the transmission does not shift, the next day I phoned the owner he said, I sold you the transmission as is we have no return policy and you cannot return the transmission. JUST BEWARE OF THIS COMPANY. They are under investigation right now for selling faulty parts.

They were highly recommended by a tools shop retailer…read more Quality parts, friendly folks and very good locations! I wish I would have known them before!

Definitely the best place to go for auto parts. The staff are all professionals with a knowledge…read morebase unparalleled in my experience. Their return policy is awesome, and their prices for every part I have bought are considerably cheaper than LORDCO. Even with a Lordco business customer discount all the parts I have bought from B & J are cheaper. eg: Recently I purchased spark plugs for a 91 Toyota Previa, and they were over $3.00 cheaper @ B & J for the same plugs @ Lordco with business member discount. They get the parts in when ordered on time, at the most competitive price possible. I really can't say enough about how impressed I am with the way these guys run their business. I don't even bother to shop around for the best availability or price on auto parts and accessories anymore.

I have been using Ian's Auto almost since it opened . Awesome people great prices ,and extremly…read moretrust worthy . I had to get my car towed in for a simple electrical issue . They diagnosed it and fixed it FOR FREE . I had to fight to tip the mechanic lol . Seriously though , they are a great business full.of good people

Very busy, but seem to be able to fit in emergency repairs…read more Friendly, honest, will not overcharge. Highly recommend this shop Mike C

When Home Depot, Canadian Tire, and Rona doesn't make the cut…read more You come here. I had plumbing issues. The nut surrounding a faucet cartridge was too big for any of my wrenches and sockets. Online searches for a larger socket/wrench lead me to sets of sockets and wrenches in the hundreds of $$'s. I didn't need that. All I needed was one size, since I have the ratchet. Princess Auto popped up on my search. Lo and behold, they sell the individual sockets from ~$10 - $15 each! Exactly what I was looking for! A far cry from the 100's of $$'s. Problem solved. I also had to get a driver adapter for the 1/4 in to 1/2 in size for the socket. I ended up getting 5 sockets in total, because I didn't know the size of that nut. I did this over two visits. Returns and exchanges were a breeze. No questions asked. I only needed the one socket an they happily delivered for my needs. It's out of the way for me, but it meant that I didn't have to buy an entire set of tools that would end up sitting around. In search of an odd tool? Recommend you do a search here. They just might have it.

Good old Princess Auto. I haven't shopped here in ages. I work nearby and was asked a friend to…read moredrop by to pick up some hex screws. Wow nothing has changed since last time I was here which was like at least 7 years ago. Princess Auto can be compared to Harbour Tools in the USA. Their prices are at the low end but there is a reason for that. You are sacrificing quality too for the price you pay. Overall, it is not bad. There are plenty of parking here. But to get to the store is quite tricky. It is not easy to find the entrance. They do have a giant sign that say Princess Auto. The store is big.

From start to finish the staff here were extremely friendly, helpful and low pressure. Kim was…read morewonderful to work with and made us feel very welcomed. Answered all of our questions and walked us through the entire purchase. Even came in on her day off to complete the sale. Would highly recommend Lexus Port Moody.

Highly deceptive for a so called premium brand dealership, with rather shoddy agreements and docs…read more Having waited 2 months+ for a 2026 NX350H, it finally arrived this week. Sales person was Sam and Sales Mgr's Bruce. It was supposed to be leased agreement which upon meeting the finance person, we discovered that the lease term, annual km allowance and lease-end residual value weren't as per numbers agreed to when order was placed. When we brought this up, the finance mgr looked thru the orig offer sheet and appeared confused! We were shuffled back out to the waiting lounge while she huddled with the sales mgr and sales man trying to make some sense of that error. We wasted almost an hour as a result. The more concerning surprise came almost close to final signing of the lease agreement. There were no verbal disclosure but we took the liberty to ask the finance person about lease end buyout options and fees or "safety inspection" charges if any. She replied it's $1299.00 now, BUT (get this ppl!), when I inquired as to why it wasn't even fully disclosed in the lease agreement under the lease buyout clause, she replied that the so called safety inspection charge isn't a fixed amount. In the sense that it all depends on the discretion of their General Manager, whoever it may me at the lease end [quote-unquote]!! Wow! If this isn't 100% DECEPTIVE, what is! We spent another hour + arguing this point of contention in the lease agreement. Even with the involvement of Bruce the sales mgr. He insisted that the agreement is something that is drawn up by Lexus or Toyota Financing and it is beyond his paygrade to add any line or numbers to the document. We insisted there has to be full disclosure of any potential fees and vehicle inspection charges at lease end to be entered in the agreement. They instead retorted that they don't do so because they aren't able to predict how much labor costs and material are going to cost 4 years down the road. Hence the chances of this so-called buyout safety inspection charge will most likely be higher than the quoted $1299.00. Wow.... I told them the $1299 in and of itself is already exorbitant and a rip-off. Plus the fact that we just at the same time purchased the Prepaid Maintenance package costing another $2049 for 6 future servicing on this new vehicle. THAT package entails not only labor costs for the next 3 years BUT oil and filter and other shop supplies as well. WHERE IS THE LOGIC then, that they can determine and charge us the $2049 for 6 services that will most certainly be affected by their so claimed inflation for the next 3 or 4 years, when they adamantly and deceptively refuse to disclose a simple safety inspection charge figure that don't even involve replacing of material nor supplies. Just a mechanics shop rate for a safety inspection! God knows what they'll charge should it fails safety to fix deficiencies before we get to buy it out? So ppl, you be the judge of this. Is it a deceptive practice on the part of this dealership or is it even legal to not fully disclose any fees and / charges on the lease agreement?? I'd say, save your headache, blood pressure and anxieties and $$$ having to deal with such an unscrupulous organization. Stand up, question them and do not be intimidated by them. Do not let them get away with it. I'm not! Better still DO NOT have anything to do with the Openroad Grp

I'm very happy with the customer service by the salesman Darius Tarasiewicz and the GM Shaun…read moreOpenshaw at Open Road Mazda. I've enjoyed the CX-9's refinement and versatility for adventure. We added roof racks and a trailer hitch which have allowed us to create memories in a short time. Neighbors have come over to compliment the CX-9, and both family and friends have loved it. Our previous vehicle that the CX-9 replaced was a Mazda and my other vehicle is also a Mazda. We think we have found the brand for us moving forward. The sales experience at Open Road Mazda and our ownership experience has been incredibly positive so far. Context: I contacted my nearest 10 Mazda dealerships all with the same questions to evaluate the level of service, when I was researching the CX-9. While I will not name specific dealerships, or sales representatives there was wide range of customer service. Some dealerships were not willing to communicate over email, which was imperative to me. I sent several emails to the different dealerships with multiple questions, of which many were not answered or answered with very limited information and sometimes contradictory information. Some of my questions were perhaps uncomfortable such as what separates your dealership from other dealerships/ why should I buy from your dealership. Over the years I have visited several dealerships over the years and have purchased vehicles from 7 of them. I can say with certainty that Darius was the most helpful sales representative. He was flexible in communication with text/phone/email, while being prompt and detailed in his responses. He was knowledgeable and took the time to answer all questions. He did not resort to high pressure sales tactics and offered the best customer service of any of the dealerships. Since Open Road had the CX-9 in the trim and colour I wanted in stock, this was a no brainer to purchase here. When an issue arose with the CX-9 the GM Shaun was able to resolve it. Thanks!

My husband and I recently bought a car( Mazda CX5) at this dealership. We cannot be much happier to…read morehave Simon as our salesman. He was very helpful and knowledgeable about cars, he wasn't pushy and explained all financial option so we could choose the best one for us. Also, the dealership was clean and overall we had good experiences with them. We definitely recommend to check it out. T and C

Terrible experience -- completely unprofessional and disorganized…read more I had a confirmed tire appointment for 11am, but when I arrived, no one had any idea why I was there. I explained multiple times that I had an appointment, yet they told me they didn't even have the tires in stock. How does that even happen when you schedule people in advance? The whole place seemed confused and unprepared -- zero communication and zero accountability. I wasted my time coming in for absolutely nothing. To make things worse, when I left an honest review about what happened, they actually yelled at me instead of owning up to their mistake. This business clearly doesn't value their customers or their reputation. I'd strongly recommend going somewhere else where professionalism and basic respect still exist

My brother recently booked an appointment with U-Turn Auto Service in Coquitlam. When he arrived,…read morethe staff seemed completely unaware of his booking. He tried to proceed with the service anyway, but the person in charge (unfortunately didn't provide a name) became rude and started blaming him for the mix-up. This individual then said that "Roman," the employee my brother had been in contact with, no longer works there, even though my brother had been communicating with him about the appointment. When my brother decided to leave an honest review about the situation, the person read it, became aggressive, and uttered threats while yelling at him to get out of the shop. Concerned for his safety, my brother immediately left. No customer should ever be treated this way. The level of unprofessionalism and hostility displayed was unacceptable and alarming.