The owners are very friendly and arranged to have a unit placed for my event last minute. The unit…read morewas very clean and it was serviced quickly. I highly recommend them.

We had a lot of yard waste from removing ornamental shrubs and flowers, and because of a lot of…read morelandscaping, our yard wasn't very accessible. They got their truck safely under our carport, cut limbs and trees, and hauled it all over quickly.

Yes I did however the prices were extremely high i was very unhappy with the pricing however I…read morewanted it gone

Wonderful Customer Service, He Really Get The Job Done, Very Affordable, and Who Wouldn't Love A…read moreDeep Cleaning Job.

So thankful for them and their commitment to people! They caught our severely damaged electrical…read morebox before we had a tragedy! They identified the problem and stayed working on it until it was all replaced! They are fast, thorough and professional and I will always recommend them! They are a throw back to when customer service and satisfaction were key....if you want something done right, give them a call!

They are professional, found the problem in minutes. Fixed everything I needed done. They made…read moretime for me in between joins. Excellent service!!!

As a homeowner in Carbondale, I've called on this company twice this month, once for a furnace…read moreproblem and once for plumbing. The service was excellent both times. It's my go-to company from here out. The people who answered the phone were quick and friendly. When one of them needed to make a call to check on scheduling and said she'd call me right back, which always makes my heart sink, she actually did! They got someone to my house on the urgent furnace thing the day I called, and the non-emergency plumbing problem first thing the next morning, with no fuss or difficulty. Both technicians knew their stuff, were quick with the work and efficient with the billing, helpful in explaining things and friendly about my questions. I found the pricing very reasonable. The plumbing problem took two tries, and they didn't bill me for the second visit, only for the parts, which I thought very professional. I was so impressed that I signed up for their annual maintenance agreement, which includes biannual checks on the furnace and AC and a lower visit fee. You can tell there's high morale in the company, which is rare these days and of course makes a huge difference in how well a company works and gains customers. Apparently it was bought recently by a young couple who have high aspirations for building it into a larger business. From my short experience, they're making a great start. I just hope it can grow without losing this enthusiasm!

The exterminator was able to get to our house quickly. He shared some great advice as to the next…read morestep after extermination. He took care of the problem and no follow up visit was needed. I am satisfied with the service and price. I highly recommend Best Pest Control Service!

More affordable price and quicker response to my request than anybody else, and appt scheduled…read morewithin 2 days.

Worse appliance repair shop in area…read more The service technicians are useless and liars. Their customer service is poor. Forget trying to get anything fixed as they will not show up for appointments. You will take off work to sit home and wait for norhing. Your appliances will not get serviced, but they sure will report to the manufacturer that they serviced your appliance, or they will lie to the manufacturer and say you made up the problems you are having with your appliances. If they do happen to show up, they will leave within 5 minutes and lie on the service report they file with the manufacturer claiming they completed all kinds of services. They lied to Whirlpool on two separate occasions when it came to servicing our appliances that are still under the manufacturer warranty. RENEE is the worse person to deal with as she is hateful, condescending, and a flat out liar. She obviously fits in with the rest of their lying employees. Take it from us... stay away from Mid-America. They are the absolute worse appliance service company.

I have a refrigerator that has given us several issues and we have the extended warranty. We always…read moreuse Mid America and we have not had any issues with them. The manager called me on a Thursday and I asked her to call my husband because he is the one that handles this. She never called. He called her and was told that they were too busy and suggested we go to another repair company. I called to her thinking maybe she does not realize that we already had an appointment but she was calling to reschedule with us but she never followed up with my husband. She told me they have done what they could and the next available appointment was not for another 2 weeks. She again said that she needs us to go to another repair company as they will not be servicing us any longer. I told her I will let the warranty company know and that she was being very unprofessional and she thanked me and hung up!

Craine was willing to fit me in for an assessment right away, which was impressive. Same day…read moreservice is great. They looked around at everything I mentioned and took pictures. I ended up going with someone else because Craine would not give a quote or estimate; not even a verbal approximate after two phone conversations. I just don't have the money to throw around like that. But if you're in a rush for residential help, it's great, plus they do appliance hook up (not plumbing stuff like disposals tho).

Technician came out promptly, assessed the problem and had the heater running in minutes. My…read moremother in law lives in southern Illinois - we live in Los Angeles, apparently her heater went out over the weekend. I had no idea who to call. Called Craine and couldn't be happier. They allowed me to make payment over the phone 2,000 miles away!! Amazing customer service and fantastic communication