Visited prominently located jewelry store thrice, once for a purchase a subsequently year later…read morefor a repair. Ryland was very helpful with the sale. And Jamie was incredibly helpful with the repair. I appreciate it how Jamie worked with me to find the best solution and/or resolution. They had quite a selection of popular designs for rings. The store and customer service sparkled.

I don't get why people like this place. It may be OK for watch or jewelry repair, or to buy an…read moreengagement ring or piece of jewelry, but it not a great place to sell gold or jewelry. I am considering selling a couple of pieces of gold jewelry and was hoping to get estimates. I also have a ring that needs to be reshaped and possibly resized, and a necklace I want shortened. The jewelry was inspected but not weighed, and the price quoted was probably 1/4 of what I received from other places. They criticized the ring and initially told me it was chipped, which it was not, and said the time and cost to cut a simple gold chain would be high and take a long time. Based on the customer experience, I would never go back. Take your time and shop around, as there are a lot of better options, including The Gold Drop in San Rafael, and Prince in Sausalito, both of which excelled at customer service and provided much better pricing.

Best ever experience with a jeweler. These people are professionals with the highest integrity who…read moretruly care. My diamond wedding ring fits right after wearing it since I was married 16 years ago. Very fair pricing. I will be back soon to have them redesign my wife's wedding ring. The whole experience was a ten!

I rated Stephan-Hill on another platform. They are a lovely jewelry store. I purchased two diamond…read morechain necklaces one for myself and one for my daughter. The service was professional and personally helpful. My daughter had another necklaces from there from her husband. The beautiful Mt. Tam designed by the owner which they cleaned while we shopped. Weeks later, I took thin gold chains in which had become hopelessly in tangled. They had not been purchased at Stephan-Hill. Marion spent the better part if an hour untangling them with hints about how to do it. Same patient, helpful attitude. No charge even though they were not from their business. Stephan-Hill is a unique treasure to our Marin community.

I have to say I was blown away with the service and craftsmanship of Tim Wallace at the Jewelers…read moreGuild. My wife had a large old ring from her grandma but didn't care for the setting or design etc. I first visited numerous jewelry shop that supposedly did custom work. What I found is that those other shops didn't do the fabrication work themselves, and would outsource that part of the job. Their timelines were 3-6months out and on top of that, they wanted to charge outrageous prices. None of this worked for me as I was trying to surprise my wife for her birthday and I needed this project done in 2 weeks. I'm so lucky to have found Tim as he made time to meet with me immediately, worked with me on customizing the design and in 2 weeks he made it happen!! His rates are very reasonable and working directly with an actual goldsmith/jeweler just made the process so much more streamlined and easy. Thank you again! My wife was so thrilled and will carry the memory of her grandmother with her everyday now.

I stop in here when I'm shopping for Christmas and Valentine's. Such an interesting collection of…read moreunique and beautifully crafted jewelry. I've also had a good experience here with a lapidarist, who crafted a perfectly matched stone for the tricky repair of an antique family brooch. Good people. Well worth a visit.

Longtime client of over twenty years. Honest. Originally used them to sell gold. Have brought y to…read morebe repaired over the years. Beautiful original pieces. Also, have sent several friends all of whom were very happy!

This review is quite a few years too late. I was too embarrassed to write it. I was new to San…read moreRafael and brought my Grandmother's heirloom diamond with 3 rose cut rubies in order to have one diamond replaced. The ring had been appraised at several places over the years, both in Illinois, and in California. I came back at the appointed time and saw three small little red jewels on a work table. He said my ring wasn't ready and to come back. I came back paid for the ring repair and put the ring away. Sometime after I brought the ring to be appraised by a reputable jeweler for a sale. The jeweler tested it and said there were not real rubies in the ring. He was the only person who touched the ring at the only place it was out of my sight. Every bone in my body said that he was a crook, but I was too shy in those days to confront him. I would swear to this under oath.

The folks that own this business are not only SO NICE, but they are reasonable and any work that…read moreneeds to be done, gets done in a very reasonable time. Very knowledgeable.

I have been to Jeff and Janet DeLeuse with many different needs for many years. Both big things and…read moresmall - most of them small things. Replacing watch batteries, resizing rings as my body changes with age, etc. Even so, I am always treated as a valued customer. Their main businesses are estate evaluations and high-end jewelry sales and repairs. Jeff is a certified Master Jeweler and watch repair maven! Janet also has developed her personally designed line of women's fashion and skin creams that are on display and available in the shop. In every instance, their work and their inventory is always a notch above what anyone might have reasonably hoped for in a small town shop. Big job or small, big sale or not, their attitude, professionalism and work product is categorically outstanding. The ring in the photo has been resized there 5 times! Right in downtown Fairfax. If you have a need, check them out!

They took what was a potentially negative experience into a totally positive one. I'm very happy…read morewith my 14k gold diamond stud earring. Excellent customer service here. Several years back they also designed a 14k white gold diamond ring for me that is stunning. So they are well worth your business.

I accompanied my friend to this jeweler today and I cannot adequately express the degree of…read morekindness shown by the person who helped her. The jewelry they offer is absolutely magnificent ; timeless, and yet modern. There was another family in there, and the young woman had been gifted some beautiful earrings and was so joyful and the woman helping her was so kind as well. This is "old school customer service" within a beautiful modern space highlighting gorgeous jewelry. My friend and I were just blown away by the experience.

My daughter & I had a wonderful time creating our semi precious stone & silver & gold plated rings…read moretoday with Maddie. I selected this unique experience as a birthday present for my daughter's 28th birthday. Maddie explained each step with enthusiasm & great detail. Our rings turned ou

I tried this place after seeing a Groupon for it. The…read moreowner was very welcoming and extremely helpful I had a choice of making a necklace, bracelet, or ring. I decided to make a necklace. I think it came out quite well and it was fun to do. I highly recommend going and learning some jewelry making there are lots of choices and it takes a long time to decide what you actually wanna try.

It's Princess Tracey's birthday season and that's got her dreamily conjuring up images of all of…read morethe things she covets. A full 50% of them, I'd estimate, can be found at Presh. She already has 4 (!) of their embroidered fabric necklaces, that dangle from chunky leather cords and strands of silver, so that's no longer on her list. (It ought to be on yours though, these necklaces aren't just gorgeous, but they're unique... nothing else out there like them). She's thinking one of their leather belts, with artist-crafted buckle, might be nice. What's that you say? She's already going to The French Laundry for her birthday? Oh, well. Maybe next year...

San Anselmo is my old stomping grounds; I was born and raised between there, Fairfax and Tiburon,…read moreand my mom owned several businesses downtown for years...she's actually the one who found Presh a couple of years ago. So thank you, Mom ;) And THANK YOU, Presh! For the past two years, not a birthday or holiday has gone by without one of us giving the other something beautiful and unique. My Presh boxes rank right up there with Tiffany's (yes, I collect boxes...I'm strange like that). My personal favorites include incredible drop earrings and cuff bracelets; even though I wear everything one piece at a time, I can't get enough ;) There are three things about this place that I love, aside from the jewelry...first of all, they have an online shop. Second, everything is made by local artists. And finally, they are UNBELIEVABLY reasonable when it comes to pricing. EVERY piece at Presh is a statement piece. Love it, want it, need it...and now I'm probably going to go shopping...'scuse me...

Exceptional service from Stephen at Ross Goldsmith. I had a very difficult repair on the original…read moretitanium mesh bracelet from my Omega Seamaster "No Time To Die." Because it's a specialized Grade 2 titanium bracelet, several places either wouldn't touch it or suggested replacing it entirely. Stephen was confident, knowledgeable, and able to repair it beautifully. The workmanship exceeded my expectations, and the price was more than fair considering the complexity of the job. It's refreshing to find someone who values quality craftsmanship and treats every repair with care. My watch is back on my wrist, and I couldn't be happier with the outcome. I highly recommend Stephen and Ross Goldsmith to anyone looking for an honest, skilled jeweler and watch repair specialist. Thank you again for the outstanding work!

I am really blown away by the inventory in the jewelry cases here!…read more There are many striking pieces, at all price ranges. You will be pleasantly surprised!

Shopping here beginning 1995! Wonderful family owned small business with a big reputation. A…read morelandmark as far as a business presence is concerned in Marin and hard to see them close after 40 fabulous years. If your shopping for any gifts definitely stop in before the close their doors , great sale prices until they sell out

Super weird vibes in here. Not very friendly. I understand why they are empty every single time…read morei've walked by for the past 10 years. I just needed the prongs on my engagement ring tightened. The woman gave me attitude about not shopping locally for my ring. I shop locally and also from other vendors, it's none of her business. Sorry other vendors have better prices and are taking your business!! She also said "my jeweler won't touch that" about tightening the prongs on my ring because it has a hidden halo?! What....hidden halos are incredibly common. Whatever, I went to another jeweler 10 minutes away and had my beautiful ring fixed up perfectly in 30 minutes. The woman provided such a gross experience, definitely will not ever be back or will not recommend to anyone.