Do not trust this company at all. I have a Gutter job down about two month ago Nov. 2025 Now Jan…read more 03 2026 As of today Gutters needed fixed. Was fixed Dec. before Christmas 2005 Gutters came down all of them. Full length of my home. Been laying in my drive way for over 3 weeks now at the date of this letter Jan. 03 2026. Numerous calls no answer. I will be getting legal people involved . I am a Disabled Vietnam Veteran I have been suffering from P.T.S.D.Sense 1970 I have had enough ......

I have been waiting 10 days for them to get me a copy of the contract. I have not received it even…read morethough they said they had. When I was shown the contract by an employee on his phone I saw my name written on it. It was not my signature. I never signed it in the first place because my credit score was too low to qualify. My signature was forged. I have to wonder what else is on that document they are so reluctant to give me. Stay tuned.

Excellent professional replacement window company. Great experience with no pressure sales in the…read morebeginning to the actual installation! The install team worked hard and efficiently and cleaned up afterward! The installers are not subleased employees and company employees. Our installers Lou, Mike, Benny and Donovan are top notch installers! We love our new windows! We especially love the window security factor that the windows have on them to prevent theft. We will be using this company in a few weeks for our front door and sliding glass door! **Update to this last post** 8/21 we had our front door and sliding glass door replaced and the team that was sent out Calvin, Zack, Drew and Will also did a great job! Very professional and found some water damage to the floor near the old sliding door. They replaced the floor at no extra charge! love our new front door and sliding glass door! I highly recommend window universe!

Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

I had siding and new gutters put on my garage recently. The installer, Jeff did a wonderful job…read more He went over and beyond. I had him close up two windows and the man door for me. The garage looks great. There was another crew that came out to do the gutters. They were done in no time at all. They also did a great job. I recommend this company 100%. THANK YOU FOR A GREAT JOB! Carol Doland

Had windows replaced in 2020. Would never buy again from them. One window is fogged up and was told…read moreI had to pick the window up which would be a 50 minute drive. Numerous window coil springs/balances break everytime I try to tilt them out to clean the windows. The part that breaks is cheaply made. And You have to silicone the frames so they open smoothly.

I chose Specialty Window and Door, owner Rick Fish. Price very reasonable, Rick is a local guy,…read morelots of people recommended and word of mouth is golden for a reputable local business, and no high pressure sales pitches. No need to get quotes for your whole house to buy more than you need if you don't want. The installers were just here and very professional. They look great! Know that the whole industry is backlogged and the wait for the windows to arrive was about 8 weeks from ordering. The 2 windows pictured (67 x 24) double sliders with one side screens, vinyl made by Alside in the U.S, with enhanced cavity foam ordered in April cost just under 1500 total. I'm totally satisfied and pleased.

We had Specialty Window and Door install two doors-one of them was unique in that it has a doggy…read moredoor and is built to aid accessibility to our deck. They paid a great deal of attention to this job, from initial visit to installation. Definitely recommend them!

We completed two customized projects this summer and we're very satisfied. Including door…read moreinstallations Tim's offered quality service and good solutions that we would never have thought of. We will continue to recommend and use Tim's Siding and windows.

We decided to order windows from our hometown of Punxsutawney. Burke & Sons. We had to consider the…read morefact that one of us would have to miss a days work to make the 3 hours drive one way back to pick up the windows. We can not say enough about the quality and perfection of these windows. Just beautiful! These windows are just what our home needed to bring out the real beauty of it! Can not wait to get the other ones made here.

From the owner: Burke & Sons began more than 40 years to provide the people of Punxsutawney with all their basic…read morehome improvement needs. Today, not only have we added a second location to serve people in Indiana County, we've also focused our attention on supplying the very best in window and door installations to homes and businesses throughout the area. Though some things have changed, our commitment to quality craftsmanship and superior service have remained the same. Our professional staff will expertly install every window and door to your satisfaction. Or, if you feel like taking on the task yourself, we can also sell doors, windows, awnings, and other high-quality products directly to you. From beautiful bay windows to sturdy storm doors, let Burke & Sons put you in the right frame of mind for any upcoming installations.

Scott fixed a quirky screen door problem. He found an effective solution with expertise and…read moreefficiency. Very professional and committed to doing the best job possible! Very fair pricing.

From the owner: Niagara's Premier WIndow and Door Company Quality Products,…read moreExceptional Installations, Friendly Service

From the initial sales meeting through installation and follow-up, Metropolitan was professional,…read morehelpful and attentive. Our Marvin windows were installed efficiently, cleanly and flawlessly in one day with terrific craftsmanship. Follow up on a couple of very minor touchups has been great. This was a big ticket improvement to our home and we feel we have received excellent value. Highly recommend Metropolitan.

If you have read any of my other reviews, you know i don't give out 5 stars lightly…read more Metropolitan was wonderful to work with through the entire process. Helpful, non pressure staff at their showroom. Our in home sales rep knew her products & was helpful in guiding our decisions. (We did a lot of research & saw many other products) Ordering and scheduling was a breeze. The installation was amazing. Entire house (21 windows) was done in 6 1/2 hours. We love these new Marvin Infinity Windows and would highly recommend family owned Metropolitan window company.

Horrible Experience! I called them and requested a roof repair. When he came to my house. He went…read more on and on before he told me "we don't do roof repairs". He wasted my time and his.

very nasty staff who scams disabled seniors as well as others out of money just to get business!…read more dont trust them with your money bcuz once they have it, its gone.... even if you change your mine! its gone! the more you call for a refund, the more they play with you, belittle you, twist your words, and finds excuses not to return your money! absurd! never get a roof from them! they are scammers, theives, and bullies!

I had what I felt was a roofing problem and Mark responded very promptly. He determined that it was…read morenot a roofing problem but more likely linked to the HVAC. A very personable man and if/when I need roof work this is definitely the company I will go with. Outstanding service.

Majorly switched around my schedule to be able to have August come give me a quote for a project…read more He came to the property, took measurements, wrote stuff down, was enthusiastic about the project then just ghosted. I emailed and called to follow up, as I was looking forward to working with them and no response, even after customer service promised a call back.