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    Hetz Rent A Car

    1.0 (1 review)

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    5 years ago

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.4(38 reviews)
    10.0 km

    Good for the initial rental, got me into a vehicle smooth and quickly. After that, the customer…read moreservice stops! If you need any helpful assistance after that..... good luck. Don't get me wrong, they were polite, but no follow through, no call backs, no genuine help. 1st fail was bad wiper blades, was told I could take it to a shop (on my time). 2nd this was my fault. I left some items in the trunk. Got no call back, and items whereabouts were unknown. Call backs would have been nice, even if they lost my stuff! Again, I do understand that I was the one that left it there in the 1st place! That being said, I would still recommend, but would be more thorough in my procedures.

    I gave two stars because at a minimum they showed up on time. The car they brought me as a rental…read morewas five months past due for state inspection. So in essence no state required safety inspection had been done on the vehicle in 17 months. I opted for additional insurance even though the car was a wreck to begin with, and they overcharged me for this with no explanation. If you have no other option and are forced to use enterprise make sure the wreck they are giving you has been inspected. Additionally, get information about billing for their insurance because what they tell you and what you are billed are two entirely different numbers. There are plenty of other rental services available locally. Always keep your safety first! Make informed decisions.

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    Hertz Rent A Car

    Hertz Rent A Car

    3.0(6 reviews)
    9.8 km

    AWFUL!!!!! The reservation was made DAYS AGO, we called many times before driving an hour and no…read moreone picked up! We get there and the woman says, they don't have cars. The reason why they failed to pick up was because they were busy. Busy with what? Customers are sitting at your location with no cars available. You are clearly without admin work, because you have no cars available. This is shady and this shouldn't be legally allowed, people reserve and no cars are available, talk about bait and switch. You're accepting reservations and wasting people's time, while ignoring correspondence to avoid accountability. I DO NOT RECOMMEND THIS LOCATION. They have the audacity to send you some generic message when you write a review, give me a break. Time is money and it's not right. I'm tempted to report them to the state and BBB, this is unacceptable. According to my friend this is a common occurrence at this location, hence why we tried to call prior to driving an hr!!!! Shady shady shady!!!

    The customer service was wonderful! My car had to get some work done but I needed a car to drive to…read morework for a couple of days so I rented a car and was happy with the service and of course the car that I rented. Zack was a very friendly representative that met me at the Buick dealership down the road in the rental and brought me to his office. When I was at the office I filled out some paperwork and in no time I was driving off in a Toyota Prius to work. It was the first time I have ever driven a key-less car so Zack gave me an informative tutorial about how to just press a few buttons to get it started. It looked as if the car had never been driven because it was so clean! Thankfully there was a sticker on the inside of the car that said it was a smoke-free vehicle. I was glad to see that because I am a non-smoker and would have been disappointed if it stunk of cigarettes. I recomend using this Hertz if you need a rental car in the area. I hope that my car continues to run smoothly but if I run into anymore issues I will be back!

    Hetz Rent A Car - carrental - Updated June 2026

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