Never have car ready so I can "skip the line" I then have to…read morewait for at least 30 minutes because they only have 2 people working

Avoid. Waited 30 minutes at the airport for shuttle pickup then another 40 at the pick up lot to…read morereceive an extremely dirty car. Trash in the console and door. There was even a boarding pass dated August when we picked the car up September 12th. The lady that checked us in was fine but come on.

The staff on Chester Pike is awesome. Matt n the crew made pick up n drop off easy! Thank you…read moreall! Alison Maguire

I was referred to Enterprise from State Farm since I was getting my car fixed at the auto body shop…read morenearby. I 1st went into Enterprise two days before I was to drop off my car and everybody was very nice, this is when I started dealing with AJ. I wanted to get a head start for when I was getting ready to pickup the rental. He answered all my questions about what my insurance covered and what I had to pay for. I went to pickup the car they set me up in a Camry Hybrid that had a lot of scratches on it, I'm going to try and have pictures with this review. AJ said the car fuel tank was full but it was 1 bar down which he stated that is full to Enterprise and just bring back with the same but if I didn't bring to there attention they could of said I needed to pay to fill the tank up at Enterprise prices. I took the car back to the Auto Body shop and moved my belonging from my other car to the rental when I noticed that the car was very dirty on the inside ( see pictures ). While at the body shop AJ cam up to work on something else when I told him about the dirty inside he stated that they don't clean the door jams and inside the doors. State Farm need to rethink about referring Enterprise Prospect Park to anybody. I rented a car in Kennett Sqaure at Enterprise and they washed and ckeaned the car right before I picked it up. I have a lot more I could say about this rental but thats for another review, State Farm please cancel you deal with ALL enterprise locations. Enterprise seems to rent car that they should take to the body shop. TAKE PICTURES ON INSIDE AND OUT TO COVER YOUR ***.

Easy shuttle from the airport to here. Great customer service. I was able to finish up quickly and…read morehead outside to choose my rental. They gave me the choice between two Jeep Wranglers: a black or a yellow one. I went with the black. Everything inside has been working well so far. Always a good time with Alamo :)

well first time at this location and the line was out the door for a friday afternoon…read more the person who checked me in laughed at me and her colleagues along with other customers that were also checking in a little embarassing after i asked if they had asian minivans! as soon as i walked out they only had what they had and werent interested in getting me the vehicle i was looking for the deal was better than the service to least!

worst customer service i've ever experienced. our rental car got a flat so we had to uber an hour…read moreaway to national car rental to get a new rental. my boyfriend was told to wait outside for a manager to come and help us with our situation. we waited over 30 minutes for a manager to come and help us, only to realize that the worker that was repeatedly walking past us was a manager. we had to ask her if she was a manager to get help, and the whole time we were sitting outside not one worker who walked past asked us if we needed help. our rental car then got downgraded even though we had purchased the executive class. we had a bmw that got downgraded to a toyota sedan, and after explaining that to the manager she didn't seem to care and just gave us the toyota. had to go to national car rental in newark to exchange our car again to the right class.

I was amazed at the level of sevice I received from National. I believe the young lady who helped…read moreme was named Q. She was great. I could not hear to well because my ears was still clogged up from the plane. She has no problem repeating what she was saying when I asked her to. The lady lot attendant guided me through my choices from the vehicles available based upon what I rented. I will definitely be choosing National again the next time in Philadelphia.

Actually had a pretty good experience renting here last month. I do have status from frequent…read morerenting/credit cards and prepaid for my rental, so en route from the airport shuttle I was preassigned a car and was able to go directly to my rental and drive off the lot, bypassing the desk. The return process was just as easy- driving into the Avis return lot and following the employees telling me where to park and within seconds I was checked out. So far, have not received any notification of errant charges, so satisfied with the entire process.

Horrible. The car was filthy. There were scratches and dents and dings all over. Stain on the front…read moreseat. And the worst part, it reeked like cigarette smoke. It gave me a terrible headache and ruined part of our vacation. Oh another thing, the tags were expired on the license plate, which I didn't notice until the next day. SIX MONTHS expired too. The only plus to this experience was that there was no wait to check in to pick up the vehicle and the guy helping us was friendly.

Took the whole family on trip so we needed a 15 passenger van. We decided to use Green Vans. We saw…read morethat the company had great reviews. I'd have to say it was well deserved. The van was very clean. The process was seamless online and they kept in touch with us through out. The 15 passenger Ford transit ran like a beauty on the road no issues and wasn't even rough on the pockets when it came to gas. I'd recommend if your taking a large family on a trip try these guys I'm sure you won't be disappointed

GREENVANS is LEGIT!! Philadelphia Location!…read moreI thought it was a scam. I searched all over trying to find a van that could hold 9 people to travel to a family reunion in Virginia Beach and came across Greenvans. I was scared to inquire because I have never heard of Greenvans. I went straight to instagram and saw a bunch of pictures but it looked like it was something for BAND members only, but anyone can rent. It is a regular rental company just like the others but BETTER! From the initial interaction to the pickup A+. Easy process, love the ride, comfort and very spacious! Budget, Enterprise, Avis, Hertz, National Car Rental, Rent-a-Wreck. Thrifty WATCH OUT! BEST DECISION I HAVE EVER MADE! Andy, Juli and Damien. Thank you

We like to rent from National, since we can pick our car from those in the aisle. It was…read moreinteresting at this airport that for National, Enterprise and Avis car rental companies you stand in one long line. The line did go pretty quickly though! I just wish people in line would have spread out and socially distanced better. The rep we got was very friendly and efficient. After quick paperwork, she led us outside to the aisle from which we chose. Our car was great, well-maintained and clean. Tip: Enterprise, Avis, and National share a lot and shuttle. There was a notice on the shuttle's door to call a certain phone number on our return trip to ask for a shuttle. I just took a picture on my phone so I'd have the number.

Brian was excellent when our vehicle wasn't placed. Fun guy to talk to and gave us great places to…read moreeat.