I very rarely write reviews and actually make it a policy not to do so but Pam Lemos has…read moreconsistently gone over and above that I felt it was warranted on this occasion. I manage properties in the UK and one in Florida the difference in service from Pam is truly night and day - thank you for all your support and world class service

Kellar always responds quickly to any situation that may arise. Every contractor they send to…read morehandle an issue has always been very experienced and professional. I would recommend Kellar to anyone.

RENTERS, BEWARE!!! Things started out fine, but quickly went…read moresour. Communication is infrequent and poor. Unless, they needed something or were coming to accuse us of lies. So many issues but the FINAL straw for me was our dealings with Jenn. As per my lease, I submitted my photo inspection, when requested, AFTER our 6 month mark. About 1 month after this, my own home purchase was complete and I slowly started to move things over there, although I don't need to explain myself, I am travelling a lot during the holidays and didn't have the time to get everything done at the end of our lease. Our lease ends 1/31. Being proactive. There are 4 people on our lease. Only my fiancé and I are in the process of being between both houses. The other 2 tenants are still at the house full time. WELL WITHIN THE CONTRACTUAL OBLIGATION OF OUR LEASE. Well one evening we get a wonderful text from Jenn, asking if we ALL vacated the property. To which, we replied no and explained the above. The response "Well can they cover the rent by themselves?" FIRST OF ALL, my rent has NEVER not been paid in full, it has NEVER been late, our utilities are still on and paid for, AND it was stated at the beginning of the lease, that the only 2 people responsible for paying rent are my fiancé and I. Paying MY rent is MY business. Especially when I have never made it any kind of issue for you. It is always paid on time and in full. My blood pressure flew through the roof. I can't believe how unbelievably unprofessional this was, not the mention the fact, it was downright RUDE. In addition, this should have been a phone call discussion, but as per usual, there is minimal and awful communication... Until GRPM needs something. To follow up on this, out of no where I am asked for permission to enter for an inspection a week later. If no one can be there "I WILL need permission to enter." Again, this should have been a much more professional phone call and discussion. I've already provided the what was asked for in the lease. I still made the effort to be there, and requested a better time frame than "9-5 on Friday" because I have dogs and A JOB. I won't be giving permission to enter when I am not home, to people I no longer trust. This "dire" inspection was changed 3 times. All because GRPM has no respect for other peoples' time. When you send me a text, to have me CONFIRM I will be there on time, only to turn around and reschedule for later in the day. Sorry, but no. Try again. Second time, I get a text 27 minutes before my scheduled time saying "I'm running late" when you AGAIN confirmed the time the night before. Frankly, I've already wasted an hour of my day driving to the house but go off. I turned you away. I don't run on your schedule. FINALLY, after me being a bitch, we get on the same page. Low and behold the poor girl doing the inspection DOESN'T EVEN KNOW WHY SHE'S THERE. "This is usually done as a self inspection." Girl, I already did that a month ago. Basically, GRPM is being petty because they think we moved out and violated our lease. Well, the lovely inspector gave a raving review of how awful your company is and stated she was already looking for a new job after only being there a few months. High employee turnover... also a great look! The saga only continues moving into our move-out. I had to call, text and email multiple times to try to get the move-out instructions. I'm glad I did, because that's the only way I knew my utilities had to remain on an extra 3 days for the inspection. For 1 month, after returning the keys, we heard absolutely nothing about the inspection or any claims on it. 2 days before their 30 day period was up, we get a text about the claim made and asking for our forwarding address. I replied within 10 minutes... with the forwarding address and asking for pictures of the supposed damage. As per our lease, we have 15 days from receipt of the claim letter to dispute. I kept asking for pictures. I kept getting ignored. A few days later I received the letter in the mail... so it's clear you saw my initial text message because you used my new mailing address. 15 days later, I receive the email stating my payment has been initiated. STILL NO PICTURES. Imagine if I didn't uphold my end of the lease. You can bet your ass they'd be pursuing me. But they think they're above the law of the contract THEY wrote. Disgusting. Maybe I should pursue legal action to show these idiots, yet again, they ain't it. GRPM is full of crooks. You can tell by every review written here. Their customer service is abysmal. It's clear that people who rent from them and people who rent their homes with them, are all treated poorly. The fact that this company is still operating is beyond me. I'm truly disgusted with the behaviour, lack of professionalism, and audacity of the GRPM team. I would not recommend renting from them to anyone. To Bruce, Jenn, and every other moron at this company - you suck.

Absolutely the worst people to try to deal with. Their automated system is extremely hard to…read morenavigate. They will not listen to you if you are having a problem and need their help.

Avoid like the plague! If the Owner's really knew what these incompetent people were doing with…read moretheir properties, they'd be out of business today. Unprofessional and incapable, you've been warned!

Terrible rental department. Talk to you crazy, rude, they don't give a damn. Reception is nice.read more

I have joined the homebuying club for the first time a little later in life than most. Every move…read morewe have done always came with an initial thought of buying, but we always seemed to get spooked away. And who could blame us - it isn't a small committment afterall, along with search after search, finding the right perfect place, the legalese, closing - it is not for the feint of heart. This was to be it. We needed the perfect realtor. There are so many out there. We called and met many - some good, some not so good, but never great. We were about to give up when I got in touch with Chad Harris of Coldwell Banker, Vanguard Realty, Inc. We connected. I can't tell you exactly why, but he listened. What a difference that small detail makes. From then on I'm not going to tell you it wasn't without its stressful moments, but Chad was always there with the right sound and honest advice. It wasn't always what I wanted to hear, but always on point. It is so important to make decisions based on the honest facts, along with the unbiased professional opinion when asked. This cannot be overstated. We found a home that matched every one of our wants and needs - the One! so-to-speak. I called him, long-distance, and on a Sunday no doubt. He made it happen. From offer to close it was about 4-5 weeks. A few stressful moments, but overall relatively smooth and we are extremely happy. I would like to tell you that our experience is typical in homebuying, regardless, there is no way it would have went the way it did without Chad Harris. He has truly raised the standard for what a home buying venture should be, talked me down when I needed it, the advice, the guidance, the professionalism, there is nobody I would trust more in buying or selling a home. Truly the hardest working person in real estate. Excited beyond words to begin our new chapter.

Chadwick is great. His enthusiasm is contagious and his hardwork shows through with the end…read moreresults. If you are thinking of selling your house go with this guy. He helped my sister and I get top dollar for our childhood home that we had inherited from out father. He met with us and explain our options and what we needed to do to the property to get what it was worth. It took no time at all to get a bid and sell the home. Thanks Chad for making what could have been a sad experience (selling our childhood home) into an extremely happy and exciting one.

I have bought 5 properties and sold 2 since moving to Ponte Vedra Beach, Florida. Each time I have…read moreworked with Suzy Evans of Davidson Realty. Suzy develops such a wonderful professional relationship with her clients that reassures you she is working with you to get the best deal in real estate. I trust her 1000% to get the deal done and done well. She pays attention to all the details and responds to you at all hours of the day. If there is a problem, she is first to roll up her sleeves and find the solution. I have developed a rental property business with Suzy by my side. She navigates me through the ups and downs of real estate calmly and confidently. Her professional discretion is always appreciated. I can recommend Suzy and Davidson Realty with confidence.

Brian Martin is an exceptionally profession real estate agent and I appreciate all the hard work he…read moreput into finding the right home for us. He was available when we needed him and he always had good advice. I would certainly use him again for any real estate transaction in Jacksonville. I recommend him highly.

If you (as an owner) want to list your property with a company that does not respond to a client…read morelead, then this is the one to choose. Good luck!

When we decided to buy our house in 2013, we worked with David Cool and he was a pleasure to deal…read morewith throughout the entire home buying process. He's personable and down-to-earth. He was attentive and gave us brand new listings as they came up in our desired price range. He promptly met us at all of the locations that we were considering at that time. In the end, we were able to find our perfect little bungalow in Murray Hill and, although we hit a couple of glitches, we were happy with the final transaction. We really appreciated the effort, professionalism and dedication that he showed in helping us find and purchase our new home. Cool Realty is cool! Definitely recommend.

Consummate professional who not only helped us buy our house but has been there even after helping…read moreget homeowners insurance and other things done needed for the move.

We recently sold our home and listed with Your Choice Realty. We paid a flat fee to be listed on…read morethe MLS. Continual follow-up. App easy to navigate- we were able to approve or deny our showings with ease. Saved thousands of dollars listing with Your Choice Realty. Highly recommend using their services- you will not be disappointed! The owner Phil is very knowledgeable and eager to help. Positive: Professionalism, Quality, Responsiveness, Value Excellent service

Unfortunately, from our experience, we were left unsatisfied from too many over-promises and…read moreunder-deliveries. Already feeling like the agents were not completely listening to their customer's basic requests or concerns, we also felt like we had to help them stay on top of things, as their communications were seriously lacking at times. Surprisingly, even management seemed more one-sided in talking about how much money agents brought to the company, rather than being more concerned about how the customer was being handled and feeling undervalued at times. All in all, we are just hoping that the overall company's interest will be more tuned in and attentive to 'every' customers needs.

Horrible company to work with especially Brittany Castro. Could never get ahold of her by phone or…read moreemail. Tried to call higher up in the company, they are not any better. They never returned my phone calls as I left serval messages. If you would like to work with a rental company Cold well banker is not the company to go with.