Fast friendly service and willing to negotiate. Thanks friendliness people were kind and efficientread more

I've brought my pup here 4 times in the past 10 months, unfortunately. The first times were when…read moreshe was very young, 3-4 months old and having GI distress, not eating, etc. Given her small size and young age, I was worried about dehydration and disease. The first visit, the attending vet tech was very good- gentle with her, kind, and communicative. Every visit since then has been problematic. It took 3 visits over the course of several weeks for them to figure out she had worms and a parasite. The second visit, the vet tech who took her temperature rammed the thermometer into my dog's rear, causing her to make sounds of pain I have *never* heard before in my life, and leaving her with a chronic fear of vets and of having her back end touched. The 4th time I brought her in, it was for suspected bowel obstruction from eating a foreign body. The vet tech told me they needed to take an x-ray immediately to determine if that was the cause and had me sign an agreement that I would pay the $250+ for that service. After the x-ray (which took about an hour, while I waited in an exam room), the vet herself came in and the first words she said to me were "the x-ray didn't show anything, but then, an x-ray wouldn't show if she'd swallowed a foreign body or had a bowel obstruction". REALLY?! So I was charged for something entirely useless and pointless, either out of vet tech ignorance (in which case, why didn't the vet intervene and correct this?) or because they make a good profit from naïve and trusting pet owners. Sadly, there is no other emergency or after-hours vet service in the area, so I'm stuck with them. *On a related note of dissatisfaction, I fostered two dogs that EVS processed before handing over to the shelter, and EVS shaved the mats off them so violently that they cut one's stomach and armpit and then haphazardly stapled the wounds closed. I understand being rushed for time due to the nature of the business, but you can be gentle, ethical, and thorough while being efficient.

We have been taking our pets here since I was a baby and we had our first family cat, to my current…read moredog, over 20 years now going here. The entire staff treats us like family, and we are so thankful for them all. They are all incredibly professional, kind, and knowledgeable. I trust them entirely to provide the best care for my pets. They are upfront and honest about their prices, and charge very fairly. I am so thankful for everyone who makes this such a wonderful place.

Wonderful experience today with a sick dog. Dr. Hodges gave a very gentle, thorough exam and the…read morevet tech was kind and gentle. Thank you! Ralph feels better!

Wonderful staff! Very patient with me and my new puppy. Answered all my questions. Did not feel…read morerushed at all. Very clean facility.

The staff and doctors were friendly which is the only thing keeping it from one star but they…read morealways were trying to charge me for "mandatory" services and then wouldn't refill my dogs medicine without hundreds of dollars of labs that we had just done less than 3 months prior but they said it was necessary because it was a new year. I didn't have the money for their unnecessary tests so I asked if I could just get the refill and I would bring her in for labs the following week when I got paid. They said no and would refuse to help my dog. so I switched vets and realized how much of a rip off this place was.

Amazing, great staff, great dogs, great people in general. All the way around would recommend. A…read morebusiness that starts from 7am and ends at 7pm! so my dog has lots of time to get all that energy out!, very flexible hours and reasonable prices. Dogs are trained and worked with very well. 100% recommend. Love the owner as well as the employees. Always felt so welcoming entering the field of dreams. Love love love!

Thank you, Karen for reaching out to me yesterday. I appreciate our conversation and resolving this…read moreissue. We absolutely love bringing the puppy to your place and supporting the businesses in Vinton

Love Dr. Ericka! I was able to get in quickly the 2 times I needed to bring my cat in. We thank you…read morefor taking care of him!

I am SO grateful for them! My Dane was yelping in pain out of the blue yesterday and I was super…read moreworried about it. He kept whining when getting up from laying down and was shaking while sleeping, sitting and was not himself. I called 3 other vets within 5 miles of me and they all were the same "sorry, we don't have any openings for new dogs for another 2 weeks." UGH!!!!! But Brambleton Vet said "we can squeeze him in today!" THANK YOU! When we arrived the reception area was clear, clean and the vet tech was understanding when my Dane was super nervous. She walked us to a room and was totaled patient with my dog. I was so worried that he would be stressed out even more when the Doctor came, but Dr. Sisk was so patient and great at handling my nervous fur baby. I am happy to report that my dog is on the mend and they were so accommodating in every way. We moved to the area about a year ago and honestly, I had put my dog's vaccinations on pause because every time I had called a vet in the area, they were 2-3 weeks out at best. Once I had called for an emergency because my dogs tongue had split and this other vet (and 3 others) STILL said they couldn't get him in for another 3 weeks! If you are new to the area give them a try! Tell them Sole (so-lay) the Great Dane sent you!

I took my dogs to get groomed by TIKA I picked my dogs up and everything was fine she explained why…read moreshe couldn't do their nails and I understood and told her I would do them myself I paid for all the services even the nail trim that was not performed once I returned home. I was petting my dog and realized clumps of hair was in my hand. I called and spoke with the manager the evening manager he told me she was not in. I finished grooming my dog by brushing his hair, and then I went back to canine cottage to speak with them. He was rude when I told him who I was I waited patiently while he tended to the other customers there then he rudely left me in the waiting room to speak with TIKA on the phone, and when he came back he told me that TIKA said no refunds and that I don't have to ever come back there again so a very nice until you have an issue with their services right? The way that manager treated me was disrespectful, and I do not recommend this location at all. I don't even wanna give it a star, but if I don't, I can't post so no that this is really a zero star not even worth one star.

I have taken my dogs here twice and usually great service and people. But this 3rd time taking…read morethem, they came back without being brushed at all, wasn't told they couldn't do it. Nails weren't trimmed, was told they couldn't do it. So my fiancé brushed him and took pictures to show the people here that they didnt do their job and still charged us full price. So she goes back just to be told she won't get a refund and we don't ever have to bring them back here. And I promise you, we won't. They fake like good people, but turn ugly as soon as you call them out on their negligence. Hope this saves someone from wasting time or money here.

Very, very professional. Don't let the older building dissuade you. Darlene is amazing and handles…read moremy dog with anxiety very well. She does an amazing job.

Took my pup to VG for the first time today and they did a great job. They took a lot of time in the…read moremorning to find out exactly how I wanted it cut and then delivered.

The trainers at Off Leash K9 Training have been amazing. Our rescue hound was transformed by the…read moretrainers from a high energy bull in the China shop to a well behaved obedient companion. Our trainer communicated our pup's progress regularly and did a great job of training us as well.

OLK9 has been a blessing for our family. Having two younger pups we wanted to have the flexibility…read moreand confidence to take them anywhere with us. We travel quite a bit and didn't want to worry about their behavior while out. We did the 4-week beginner class and the 4-week advanced class for both of our dogs. We enjoyed being able to work with the trainer weekly to learn, practice, and get feedback. Lyndsey was awesome to work with. She catered our lessons to fit our lifestyle. She knew our goals and worked with us (and the pups) to achieve them. Every time we talk about this, we say its been a game changer for us. We would recommend OLK9 to anyone. Dogs of any age can benefit.