I love this dentist! My family and I have been coming to Dr. Greene's practice for many years now…read more I've moved several times and I still make the drive all the way back to Norwich for them -- they are worth it. The office is immaculate and decked-out with the most up-to-date equipment, the staff are friendly and knowledgeable, everyone is transparent about prices and insurance coverage, and Dr. Greene himself always seems to be up to date on his research, implementing some sort of new technology or method. I am a bit of a science nerd so I'm always asking questions throughout each procedure and he is always more than happy to discuss and explain! Also, all of the hygienists are superb. I always have Ali when I come in for checkups and honestly, it feels like I'm just coming to hang out with a good friend (who just so happens to know how to clean teeth)! She's super friendly and caring (somehow she always remembers the last things we talked about six months prior), and so gentle when working, which I really appreciate. She is fantastic! I have had some very negative experiences with dentists and hygienists in the past that sort of scarred me for life, and I always dreaded going to my check-ups. I can honestly say that I feel so comfortable at Dr. Greene's I look forward to my regular cleanings (and I could probably fall asleep in the chair). Highly, highly recommend!

I have been visiting this Dentist since I was a kid! Dr. Greene's Dentist is the best around! He is…read morevery upfront and open with everything he is doing. The office workers help you with understanding what can be confusing insurance. I love the addition of the TV's in the rooms, giving you something to look out, taking your mind off the work being done. I highly recommend Greene Dental Group to everyone!

I have amazing experience going to Norwich Family and cosmetic dentistry. They are caring,…read moreprofessional and friendly They're great with kids and overall five star ratings review all around. Always look forward going back to my next appointment.

I highly recommend this place. ALL of the staff are very considerate of people like me who have a…read morefear of going to the dentist. I literaly would have the dentist sweats and now I'm not. In the past month I have not had any pain with the procedures done. One of the procedures done was a root canal & there was no pain.

These people could not care less about their patients. When I first started going to them, I was…read moreassigned to a dentist there who wasn't even on their list when you called to make an appointment. So, someone very, very new. I had a tooth that was, apparently, badly infected, so this dentist performed a root canal on it. But when he made the crown for the tooth, it was way too big. And I mean massive. So massive that it filled the entire spot below it, where another crown was supposed to go. I told him the crown he made was too big, pointed out how it was so huge it would be impossible to fit the other crown below it. He did not listen. Just brushed me off and said that the computer had modeled the crown after my real tooth, so they would fit together just fine. Fastforward to a week later, when I had to have the lower crown fit in. Guess what? The monstrously huge upper crown was too big. It blocked the lower one. The poor dentist who was in charge of the lower crown kept shaving it down until it was almost nothing, trying to make it fit. I finally told him to stop, that it was useless because the upper crown was too big. I called this office again, Norwich Family Dental Associates at 17 Lafeyette, and told them AGAIN that their crown was too big. The had me come in, shaved the massive upper crown down. Then, fastforward to another week later (roughly) and I get a call from them out of the blue telling me to come in because they needed to inspect the crown they'd put in. I go in and guess what? Turns out, they had to replace it because oh gee, wouldn't you know, it was too big. Like I had told them it was FROM THE VERY BEGINNING. So, they had to give me a new crown. But not before the lower one had been shaved down to almost nothing in an effort to compensate for THEIR mistake. I still had a few fillings that needed to be done. Same guy who did the upper crown, because once they just assign you to the dentist that can fit you in the soonest, he's just automatically who they give you every time. And he was apparently new, so they just funneled new patients to him. During a filling, the Novocain he gave me didn't work. I felt everything. And it hurt. Badly. He gave me another injection of Novocain, but with the same result. It. Didn't. Work. Third time's the charm, right? Wrong. It still didn't work. So, I can only assume he was injecting it in the wrong spot. But it didn't matter. After his third attempt didn't dull the pain he just kept on working and I had to clench my fists and bear it the whole time. All of this happened around 2022, 2023. Now it's 2025. The dentist I had been seeing there a couple years ago was gone. So, I was assigned to a different guy. I go back because a crown I had (different tooth), popped out during flossing. I go there just to have it recemented. Well, when I go to have this done, wouldn't you know, the tooth next to it has a cavity beneath the crown. But the cavity? It was found on an x-ray that had been taken ALL the way back in 2022. But the guy I'd been seeing then just hadn't caught it. So, it festered. For years. And you know they kicked? I had actually gone into the office a few months prior to this cavity being found, wanting all teeth x-rayed because I knew something was wrong. They brushed me off, said it was too soon for a full dental x-ray and that it wasn't due for another TWO YEARS. The cavity could have been found THEN, too. But no. They brushed me off, like always. By the time they remove the crown and see the damage, most of the tooth was lost. Did they still charge me for THEIR mistake? You bet they did. Did they give me anything for the pain in my gums caused by the TEMPORARY fix they did? Of course they didn't. Just told me to come back in and give them MORE money (that of course I can't afford) to see what's going on with the tooth because it still ached. And if I did, naturally they'd tell me some other asininely expensive procedure would be needed to fix it. I tried to tell them it probably hurts because, due to other medical conditions atm, I just heal slowly. But of course, their go to is to just have me come in. Again. And give them more money. I'm done. With this office. With it all. I'm done.

Great place. Very professional with the newest dental technology and best trained competent…read moreDoctors, Hygienists, technicians and administrative staff!

Been going for YEARS!!! My kids and now my grandkids go here! Males the dentist visit a pleasure…read more For those who are scared of dentist, this is the place to go.

I had previously gone to this practice at a different location which closed without notice. My…read morerecords did get transferred to this location and I did have previous contact with this office earlier this year and was treated with antibiotics. I have a very bad tooth infection and called to try to get treatment for this. I was told since the dentist in this office did not treat me at the previous location that is now closed, he could not treat me for my infected tooth. He referred me to my osteoporosis doctor for my tooth infection or to a Dr that treated me at the closed location who no longer has my records as my records are with this location. If you want care and treatment for an acute problem, please go somewhere else. They did offer me an appointment three weeks away for my infected tooth and did not care that I would be in pain the whole time waiting for this appointment or I could call elsewhere for treatment. Obviously, they do not care about patient care or their patients. I gave them one star for calling me back, although they called back just to refuse treatment

Dental surgeon. I woke up with an awful pain on a tooth I knew needed to come out. I was fortunate…read moreenough to get an appointment with this amazing old school dentist who put my nervousness at the top of his concern. He and his staff got me thru a tough extraction with absolutely no pain. Their office may seem a little old school but with that you get amazing customer service and caring.

From the owner: Specializing in: - Dentists…read more- Oral & Maxillofacial Surgery - Physicians & Surgeons, Oral Surgery

Christy was my hygienist a couple days ago. 1st time I ever went there. She THOROUGHLY cleaned my…read moreteeth! I never had my teeth cleansed as well as what she did! She was very friendly and happy the Dentist came in and was real nice also. They listened to everything I had to say cuz of things that happened to me in the past that were important for them to know. I recommend going there! I'm looking forward to going back in 6 months which never came out of my mouth before to go to the dentist! Thank you Norwich Smiles!

I literally live in Los Angeles and choose to fly across the country to continue seeing the…read moredentists here. Let's face it--no one likes going to the dentist, but Norwich Smiles makes you feel welcome and cared for in ways that I've never felt at other practices. I know they're honest with me and I feel an enormous trust in them and their quality of work. This is a practice with the utmost integrity.

I was shocked at how unprofessional this office is, until I read the other reviews here. 15 of 25…read morereviews are one-star (over 60%), so this a is a pattern of behavior and problem for them. Like others have mentioned, the staff was rude, confrontational and incredibly dismissive. I can't even critique the actual quality of care because we never even got that far in the process. That said, there are several other dentists in the area who will treat you considerably better, use them instead.

I ended up going to the office to schedule an emergency Tooth Extraction. I currently have an…read moreinfection in my tooth but also have been sick due to lack pf treatment. I called to schedule an appointment and was told that 3pm they could see me. I agreed to get there and have limited transportation due to finance difficulties and had my friend bring me to the office. I arrived with my Medical Card and my ID and they failed to book the appointment for me and I was left to suffer and actually have been getting sicker because of it. I attempted to contact them again with the situation to try to reschedule or to even talk to the head of the company just to only get madder because of their unprofessional service which leads me to my justified anger / rage for the fact they wasted my day and now I lost work and money due to mistreatment. This company is a joke!

This was my second root canal I had done recently. I attempted to go to my previous provider, but…read morethey couldn't get me a timely appointment. I was anxious about changing providers but this group was able to schedule my consult the same day, and the procedure was completed within 48 hours! The office is clean and equipped with state of the art technology. The staff is very pleasant and my experience was amazing! I highly recommend Dr. Tran to any dental-phobes who might be in need of a root canal!

This was my 2nd consult with Endodontist. Upon my initial interaction with Dawn at the front desk…read moreI was met with warmth and asked a lot of questions about the office and Dr. Lisa Tran. Dawn has 30+ years in that office and was sympathetic to my situation. This is a long post for those who have trauma or sensory issues - please read. I went to this office because I am an adult with trauma. I didn't go to the dentist until I was 11 and having my teeth cleaned took 4x due to swelling and cavities. It was horrific. Recently I had a crown at Aspen Dental after leaving a dentist in Griswold due to coverage changes and they said I had $12K of work to be done with cracked teeth that didn't show on xrays (later found out upon returning to Griswold Dentist). They did the first crown at Aspen and I had unexplainable trauma as I started to cry and felt a panic attack. I also had wisdom teeth out when I was 20 and they gave me a shot of novocaine to the roof of my pallet that I almost passed out as I suffer from sensory issues. Later, I found out later this is one of the main reasons women have trauma in a chair from sexual trauma and I was molested and raped when I was younger. So, I knew I needed to have potential laughing gas (nitrous oxide) and wanted a dentist that is emphatic and understood the situation. Dr. Tran had Ashley assist in the procedure and she was very nice and understood my needs. I brought earbuds and listened to music so I didn't hear them. Dr. Tran and I talked before about the complexities of my issues and she was so sympathetic and touched by what I shared - not making me feel bad for having hangups about my needs. During the procedure, she explained everything but I didn't want to know and said to just do it. She did not have to give me a shot to the roof of my mouth, nor did I need nitrous. I needed trust in knowing I was safe. I had a major abscess in that tooth and it's been 1 week out and I am thrilled to say I feel great. I would drive for hours to see her if needed. She's an incredible person....and an expert in her field. I can't say enough good things about this office. I have a child with sensory issues and know Parents are always looking for experts in field who can work with those that are sensitive - she and their office would be the ones that fit this need. Thank you to the entire staff for creating an environment of psychological safety and learning about the whole patient. With gratitude, Suzanne Arena