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    Thames River Dental Group

    4.0 (3 reviews)
    Closed Closed

    Services - Thames River Dental Group

    Cavity treatment

    Crown cleaning

    Dental exams

    Thames River Dental Group Photos

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    Recommended Reviews - Thames River Dental Group

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    2 years ago

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    4 years ago

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    9 years ago

    Best dental experience very. Very professional office.

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    Ask the Community - Thames River Dental Group

    Columbia Dental

    Columbia Dental

    3.4(22 reviews)
    0.7 mi

    Be aware that the office ladies, while very friendly initially, were not up front with me and may…read morenot be forthright with you about whether or not Columbia Dental is in Network with your insurance. Office lady #1, C, said "Your insurance went through! Here's your estimate for services we'll do today," and quoted me $655 out of pocket for a root canal and over $2K out of pocket for the crown. "...That's way higher than I expected," I said. "Yeah, dental insurance is awful," said C. "It will be like this everywhere you go." Shocked and dismayed, I called my insurance to confirm that those numbers were accurate. "Those guys aren't in network with us," the United Concordia rep told me. "That's the reason those numbers are so high." "WHAT!?" I said. The second of the Columbia Dental office ladies, T, came out to get an update on my decision (whether to pay out of pocket or get financing), and I said "You guys didn't tell me that you weren't in Network with United Concordia." "NO ONE is in network with them," she answered. "The UC rep just emailed me a list of providers who are," I replied. "Call them. Call them. I bet you they aren't," she challenged. I called them and immediately found two providers who were indeed in network with United Concordia. I went up to the desk and reported my findings. "Well, then, you're lucky," said T. "I feel that it's dishonest for you guys to not tell patients that you're out of network with their insurance," I said. "You said you accepted mine." "We ACCEPT yours," said C. "But we aren't in network with them." "Then you should have told me that," I said. Hours of my day were shifted around for this, my husband lost time at work to be home with our kids, and a great deal of emotional difficulty was experienced when seeing those numbers and being told that anywhere I go would the same story. Not cool at all, Columbia Dental.

    this was an awesome visit. I really enjoy my time and the people who work here! highly recommendread more

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    Columbia Dental
    Columbia Dental
    Columbia Dental

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    Paul Hanna, DMD

    Paul Hanna, DMD

    1.0(3 reviews)
    1.6 mi

    Just wants money. Doesn't care about his patients. Years ago he made me suffer through an agonizing…read moreextraction and wouldn't give me more Novocain when I indicated I could feel it. He had tried to convince me to get a root canal and convinced my mother to lend me the money. I didn't want the debt so I chose extraction. When I was crying and gripping the chair, this sadist had the nerve to say "You're the one who wanted the extraction, not me." I stopped going to him after that. My last dentist retired and I went to a practice that is new (Columbia Dental) to me and he was filling in there once a week. When I saw it was him I was so terrified but I was in pain and needed it taken care of. Another dentist from the same practice had told me a tooth needed to come out and couldn't be saved without root canal, which I can't afford. Hanna said no problem, he can fill it. 4 months later, I am in agonizing pain and it has to come out. He violates his oath and just goes after money. Buyer beware.

    Awful experience, pulled my teeth without waiting for the novicane to fully set in. Then told me…read morethey would fit me for partial dentures. Waited two months for approval because they never answered or returned my calls. Then suddenly Dr Hanna was kicked off my insurance, probably for fraud. This was kept from me and instead said Dr Hannas mother was sick. Then did an awful job sending paperwork and following up with the place they referred me to. Terrible.

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    Paul Hanna, DMD
    Paul Hanna, DMD
    Paul Hanna, DMD

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    Shoreline Periodontics & Dental Implants - A patient receiving a state-of-the-art CBCT image used for treatment planning their case

    Shoreline Periodontics & Dental Implants

    3.9(16 reviews)
    0.1 mi

    I am a patient of Shoreline Periodontics in Middletown CT…read more It's been 2 months since my appointment and I am due funds back from Shoreline for over payment. The check was not received in 60 days now but promised in 3 weeks. No one seems to know what is going on at your branch in Middletown regarding this. They say the check is in the mail but months pass and no refund was ever received. They don't return calls over there either. Can you speak to someone in your Middletown staff to facilitate this. This is the most unprofessional behavior I have ever experienced from any dental company. Please resolve this asap, TY. Just ask them to send the check out for the $450.00 you guys owe me or find out why they are dragging their feet here. They will know who it is. Sorry for the bad review, but you guys earned it.

    -1 star , Dr. Pearce knowingly worked on my two teeth that had root canals, knowing that they were…read morepainful and unstable , naturally thousands of dollars later they had to be pulled, she did one for free of course, telling me the second one could support a crown and would be fine despite the cavity. The dentist I went to said no, he could not in good conscience and said it would also have to be pulled. Found an excellent periodontist , Dr. Gulino, in Groton. He saw me the same day, knowing I was suffering and a week later he removed the stiches and said Im healing there nicely. What a difference in quality of care and compassion.

    Photos
    Shoreline Periodontics & Dental Implants - Dr. Gregory Toback talking to a patient about their surgical plan

    Dr. Gregory Toback talking to a patient about their surgical plan

    Shoreline Periodontics & Dental Implants - Dr. Ellen Pearce

    Dr. Ellen Pearce

    Shoreline Periodontics & Dental Implants - Dr. Ellen Pearce

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    Dr. Ellen Pearce

    Coastal Connecticut Dentistry

    Coastal Connecticut Dentistry

    3.4(5 reviews)
    3.4 mi

    I accompanied my daughter to her final crown appointment with Dr. Aurora Dibner. What should have…read morebeen a positive and exciting milestone instead turned into a deeply upsetting and disheartening experience -- both for her and for me as a parent. My daughter arrived genuinely hopeful and prepared to complete the process. She was eager to be involved in decisions that directly impact her smile, appearance, and long-term confidence. Unfortunately, from the moment Dr. Dibner entered the room, her demeanor was noticeably cold and unwelcoming. When my daughter began asking thoughtful questions and attempted to participate in selecting the shade for her crown -- a perfectly reasonable expectation for something so personal -- she was quickly dismissed. In fact, rather than acknowledging or considering my daughter's input, Dr. Dibner directed her attention to her assistant, asking her what shade she thought matched best. It was disheartening to see the opinion of an assistant prioritized over the patient's -- especially when it is my daughter who will live with the result of this permanent dental work. Her opinion should have been central to the conversation. Worse still, Dr. Dibner responded to my daughter's attempts to advocate for herself with dismissive and condescending remarks. Instead of encouraging my daughter's involvement, Dr. Dibner repeatedly told us -- on more than one occasion -- that we might want to consider going to another dentist. She referenced how good the doctors are in New York City and emphasized that she prefers to do things her way. The message was clear: if the patient wants to have a say, this may not be the place for them. This attitude was not only unprofessional, but completely contrary to the principles of patient-centered care. The situation escalated to the point where my daughter was left in tears -- humiliated and deeply hurt in what should have been a safe, supportive, and respectful environment. As a parent, it was painful to witness and completely unacceptable in a healthcare setting. To be candid, the tone, attitude, and overall treatment we received gave the clear impression that we were not being afforded the same respect or consideration as other patients. While I cannot say with certainty what the basis for that disparity was, it felt discriminatory in nature. No one should feel marginalized, dismissed, or unwelcome when seeking medical care -- especially a young woman trying to engage in her own health and well-being. This experience has left a lasting negative impact on my daughter. We came in expecting empathy, professionalism, and basic human decency. Unfortunately, what we encountered was the opposite. I do not typically submit complaints or write reviews, which should reflect how shocked and disappointed we were by the conduct we experienced. I hope this feedback is taken seriously so that no other patient has to go through what we did.

    The welcoming staff was A+.... the dentist was easily the rudest so called professional I have ever…read moredealt with in 65 years. I left stunned.

    Photos
    Coastal Connecticut Dentistry
    Coastal Connecticut Dentistry - Dr. Dibner hugging a patient

    Dr. Dibner hugging a patient

    Coastal Connecticut Dentistry - Dr. Dibner and her assistant helping a patient

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    Dr. Dibner and her assistant helping a patient

    Thames River Dental Group - generaldentistry - Updated September 2026

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